The document discusses the importance of being the right person for DevOps. It emphasizes communicating well with others by listening more than talking, increasing empathy, and hearing others rather than just listening. It also stresses being selfless by thinking of how your actions impact others, dedicating time to help others, and teaching without hoarding knowledge. Additionally, it recommends self-care by maintaining interests outside of work, taking time for yourself, and investing in personal growth. Finally, it highlights celebrating both the successes of others through acknowledgement and taking time to celebrate milestones together to re-sync. The overall message is that being the right person means continuously improving oneself to meet the needs of others as well as your own needs.

1. Are You Being the Right
Person for DevOps?
@Josh_Atwell

3. The Phoenix Project
“..the relationship between a CEO (business) and a CIO (IT) as a dysfunctional
marriage. That both sides feel powerless and held hostage by the other.”
- Erik Reid, Member of the Board, Parts Unlimited
Similar between Ops and Dev?

4. The Ops-Dev Relationship
Dev
Why does it take so long?
Why can’t you give me what I need?
If I wait for your processes I’ll never get anything
done.

5. The Ops-Dev Relationship
Dev
Why does it take so long?
Why can’t you give me what I need?
If I wait for your processes I’ll never get anything
done.
OPs
Why can’t you be more patient?
Why can’t you use what I’ve provided?
Without these processes we risk availability or
manageability issues.

6. Being the right person
for DevOps is being
more than just your
Ops/Dev role

7. Communicate - Learn about your partner
Getting to know you!
Concerns, Interests, communication style

8. Communicate - Talk Less. Listen More
We love talking about ourselves.
We must make more room to listen

9. Communicate - Hearing is not listening
Just because you heard
Doesn’t mean you listened

10. Communicate - Increase your empathy
Listen actively
Respond selflessly

11. Selfless - Thinking of others
Know it’s not always about YOU
How does what you do impact others?

12. Selfless - Do for others
Sensitive to when others are in need
Dedicate time for helping others

13. Selfless - Teach others
Don’t hoard knowledge
No stupid questions

14. Selfless - Be Trustworthy
Be honest
Be Transparent

15. Self Care - Sense of Self
Keep and share your interests.
Be more than just work
Apply interests to your work

16. Self Care - Make Me time
Take and enjoy vacations
Mental health days
You’re no good to others if you’re not good for yourself

17. Self Care - Invest in Yourself
Expand your knowledge
Increase your depth

18. Celebrate Together - Acknowledge
Acknowledge the successes of others
Praise vocally

19. Celebrate - Take time to Celebrate
All work and no play makes Jack a dull boy
Celebrate milestone achievements
Re-sync

20. Being the right person
is about always
becoming more than
you were before for
the needs of others
AND yourself.