1. Marketing & Sales Executive
JOYZELENOCK@GMAIL.COM 616.706.9263 1018 ARIANNA NW, GRAND RAPIDS, MI
49504
ABOUT
We live for experiences. I am driven and
avid about creating that unforgettable
experience that turns a ‘customer’ into a
lifelong client. In my experience, the
businesses that thrive are the ones that
value their consumer and aim for a
mutually beneficial relationship. My
marketing and sales skills create the
bridge between the client and the
company. I pride myself in bringing
value by creating well-crafted sales and
marketing plans for dynamic
organizations.
EDUCATION
ACCOMPLISHMENTS
Took over leading sales position
within 2 months of employment.
Outperformed other members of the
sales team in my first 8 months in terms
of adding “net new” clients.
Established a sales presentation
adopted as the new standard by legacy
consultants at CompuCraft.
Developed $500,000 under
management within my first 2 years at
Prudential.
Initiated a custom marketing plan
that advisors throughout the agency
have adopted.
Grew department sales over 11%
annually, & increased average ticket by
10% at Lowe’s Home Improvement.
SKILLS (Experienced In)
MARKETING & SALES EXPERIENCE
2002 PRESENT
Highly skilled at “reading” individuals to determine their preferred method
of reaching their needs. I actively combine my enthusiasm and energy to
communicate with both coworkers and clients alike, always striving to make
their interactions with me an enjoyable and memorable experience.
Initiating contact with prospects by reaching out to individuals, families, and
businesses in the pursuit of selling intangible goods and services. Learning
when to accept “no” and when to persevere and find the way around it.
Planned and executed numerous public events to network and broaden
financial knowledge within my local community.
Created marketing materials and advertisements to appeal to target
demographics.
Took initiative to become an expert for my positions. Not only did I learn
knowledge of my immediate products and services, but I also learned the details
to help clients understand the entire process in order to set the expectations of
how the company will fulfill their needs.
Made myself invaluable to the company by exceeding personal sales goals,
and also acted as an Event Coordinator, On Site Tech Help, and general
knowledge source in order to better help my coworkers and management.
Became proficient with Genesis, CDS, Navigator, Streetscape, Dispatch
Systems, Microsoft Office, Delphi, Salesforce, 4D, & E-Relationships. Willing,
eager, and quick to learn the systems that have been in use at my places of
employment.
HISTORY
GRAND VALLEY
STATE UNIVERSITY
Bachelor of Business Administration
Marketing & Finance
SALES
PSYCHOLOGY
TIME
MANAGEMENT
&
ORGANIZATION
SUPERB
LEARNING
APTITUDE
CONFLICT
RESOLUTION &
DE-ESCALATION
3.2013 – 10.2014
PRUDENTIAL
FINANCIAL
PROFESSIONAL
ASSOCIATE
02.2016 - NOW
SLIGH CLOSET &
GLASS
ACCOUNT
MANAGER &
MARKETING
11.2008 – 1.2012
8.2006 – 11.2007
LOWE’S
DEPARTMENT
MANAGER
11.2007 – 10.2008
WELLS FARGO
FINANCIAL
CREDIT
MANAGER
2.2006 – 8.2006
AMWAY GRAND
PLAZA
COCKTAIL
SERVER &
BARTENDER
2.2005 – 2.2006
JP MORGAN
CHASE
CUSTOMER
SERVICE
REPRESENTATIVE
10.2014 – 5.2015
COMPUCRAFT
TECHNOLOGY
SOLUTIONS
CONSULTANT
1.2012 – 12.2012
METRO CARS
REGIONAL
SALES & MKTG
MANAGER