1. JUDE KUGONZA
Kampala, Uganda
+256752780017
thejudek@gmail.com
PERSONAL DETAILS:
Nationality: Ugandan
Date of Birth: 21st April 1985
Gender: Male
Work Status: Sales and marketing professional with experience in hospitality and telecom
PROFESSIONAL PORTFOLIO:
Profile: Passionate about sales and marketing, possess a proven track-record of combining
strong product knowledge with skills to maximize sales opportunities and results in a
competitive target-based environment.
Key strength: Product marketing, Business development and Acquisitions, partnership roll
out, service innovation and development
Achievements: I was part of an award-winning product as Territory Manager for Airtel
Mobile Money Service, with five years managerial and client handling experience, as a
proactive and an effective sales person.
WORK EXPERIENCE:
August 2015 – Present
Sales Executive, Sheraton Kampala Hotel
My key contributions while reporting to the Director Sales and Marketing:
 Identifying business opportunities by identifying prospects and evaluating their
position in the industry; researching and analysing sales options.
 Selling products by establishing contact and developing relationships with prospects;
recommending solutions.
 Maintaining relationships with clients by providing support, information, and
guidance; researching and recommending new opportunities; recommending profit
and service improvements.
 Identifying product improvements or new products by remaining current on industry
trends, market activities and competitors.
 Preparing reports by collecting, analysing, and summarizing information.
 Maintaining quality service by establishing and enforcing organization standards.
 Maintaining professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
benchmarking state-of-the-art practices; participating in professional societies.

2. June 2012 – June 2015
Territory Manager, Airtel Money: Managed two key districts of Kasese and Kamwenge
(Mid-West Uganda)
Key contributions while reporting to the National Sales Manager:
 Working along with sales managers and agents to proactively increase the horizontal
and vertical growth of quality retailers within our catchment thus increasing revenue.
 Training, developing and coaching retailers.
 Drafting reports and Marketing initiatives through MITs and competition analysis.
 Devising registration process and tariff restructuring increasing platform users with
favourable pricing.
 Developing targeted marketing strategies and merchandising
 Robust prospect identification driving retailer growth and agent coverage
 Setting measurable targets for franchise managers and their agents
 Ensuring sales agents and distributors adequately represented our award winning
product.
 Delivering a high level of after-recruitment care to gain feedback, identify and resolve
any issues with the provision of service and build trusting and creating long-term
relationships.
 writing and presenting management reports, and taking part in territory visits in order
to market and grow our product, analyse the competition and acquire new leads
January 2012 – June 2012
Key Account Executive, Airtel Uganda
Reporting to the National Head of Retail Business:
 Maintenance and growth of the core of Airtel Money through developing key
accounts and super agency in partner banks (Equity, Centenary, Post, Pride,
Finance Trust and Global Bank) and other major accounts such as Ezee-Money and
Bulk Payment.
 Working closely with bank representatives to monitor and track transaction levels,
devising and implementing point of sale and marketing/visibility promotions, training
and product knowledge management, creating and maintaining mutually beneficial
productive relationships with each account in my designated area.
October 2011 – February 2012
Sales and Marketing Executive, CEO Magazine
Reporting to the Marketing Manager:
 Qualify leads for advertising space, promote and sell concepts tailored to the needs
of clients and create productive client relationships in order to secure regular repeat
business.
ACADEMIC QUALIFICATIONS:
– Bachelors of Arts in Development Studies (Hons), Uganda Christian University, Mukono
(2004 – 2007)
– Uganda Advanced Certificate of Education (UACE), Jinja College (2002 – 2003)

3. – Ordinary Certificate of Education, St. Charles Lwanga Secondary School Kasasa (1998-
2001)
OTHER RELEVANT EXPERIENCE
 Manager on Duty- Sheraton Kampala Hotel- Weekly Activity
 Guest Service Agent – Sheraton Kampala Hotel – August 2010 to July 2011
 Customer Care Advisor – MTN Uganda – September 2008 to March 2010
 Intern – Ministry of Local Government – May 2007 to August 2007
 Intern – Concern for the Girl-Child – May 2006 to August 2006
KEY SKILLS:
In brief: Management, Presentation Skills, Client Relationships, Emphasizing Excellence,
Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales
Planning, Independence, Motivation for Sales
 Creating, developing and maintaining productive working relationships with retailers,
distributors and sales agents to cultivate loyalty and business growth
 Business development using market experience and solution-based selling across a
varying customer base
 Persuasive and negotiation skills, utilising a strong knowledge of products and
services to identify and maximise commercial opportunities to raise brand awareness
and drive sales
 Tailoring and delivering one-to-one and group training in order to create strong teams
capable of independently achieving operational directives and targets
 Analysing and leveraging performance data to create robust sales action plans and
strategies.
 Results-driven and comfortable with responsibility, making decisions and being
accountable in challenging situations
 Routinely able to prioritise, time-manage & work to defined targets and deadlines
LANGUAGE PROFICIENCY:
• English (Full proficiency)
• Runyoro/Rutooro (Native speaker)
• Luganda (Intermediate proficiency)
Software
• Microsoft Office Packages (Word, Power Point, Excel)
• Internet browsing

4. REFEREES:
– Jenifer Musiime (Mrs)
Director Sales and Marketing,
Sheraton Kampala Hotel
Email: Jenifer.musiime@sheratonkampala.com
– Robert Matsiko (Mr)
Sales Manager, Airtel Uganda,
Mobile: +256 752 607714
Email: robert.matsiko@ug.airtel.com
– Omong Donald (Mr)
Lecturer Faculty of Social Sciences,
Uganda Christian University, Mukono
Mobile: +256 712 716005
Email: domong@ucu.ac.ug