SlideShare une entreprise Scribd logo
1  sur  2
JULIA LUZ BONILLA ROSAL DE SAMAYOA
Business Administrator, Cum Laude Master’s Degree in Reengineering
Home Phone: (502)-2439-5165.Cell.(502)-5651 6819
Email: julielitesamayoa@gmail.com
PROFILE
Professional executive with 37 years of experience in ProjectManagement,Implementation ofBusiness Development
Programs,performed positions in the United States (Florida,Fairfax y Houston) and Europe. In LATAM, completed
projects in Chile,Argentina, Colombia,Central America and the Caribbean.
My strength and experience in Project Managementis enhanced with an orientation to measurable results above
expectations and goals. Wide experience in the areas of: Planning,Procurement,Human Resources,Sales,Project
Managementand Corporate Policies,Risk Management,which makes me an executive of exceptional analytical skills. I
am result-oriented person;focused on increasing productivity and quality assurance,as well as policies compliance and
corporate processes.
EXPERIENCE
2 0 1 6 – to d a te Ho l y Cro ss Gu atem al an Rep resen tati v e | T ri n i ty Heal th
 Establish effective international business contacts with insurance companies,third parties,agencies,healthcare
institutions,and local or foreign governmentorganizations with healthcare responsibilities for the purpose of
promoting presentand potential services ofHoly Cross Hospital.
 As a contractor provide details,reports and means ofPerforming Standards and MarketMetrics .
2 0 1 2 – 2 0 1 5 Gl o b al Retai l S u p p o rt | E sso
 Implemented and coordinated 5 Global Programs for Europe,Asia Pacific and all the Americas
 Managed and track results ofthe following programs Trade Association Programs,Legal Compliance Policies –
Antitrust and Anticorruption policies;Records ManagementGuidelines Program compliance,Card Operations and
Loyalty Programs.
 Coordinated and implemented communication plans to reach CompanyPrograms sustainability.
2 0 0 7 – 2 0 1 2 Pro ced u res A d vi so r - | E sso
 Simplified and harmonized Job Processes for 9 Countries in Americas South,6 in the Caribbean and the US.
 Developed and Implemented Operating Procedures Manual for the On Site Operation and Conversion Processes for
Change in Control Activities.
 Implemented continuous improvementinitiatives to increase productivity. Executed UnitInternal Assessments,
Audits and Risk Assessments in the Caribbean,US and Central America.
2 0 0 6 A ROS C Ch an g e M an ag em en t A d vi so r | E sso
 Enhanced Global Programs (GROC)/SAP System for US and 9 countries in Americas South. Designed,Optimized
and implemented CORS Portal. Organized Alignmentof 4 functions:Systems,Organization,Processes and
Controls. Managed Change ImpactAssessments
2 0 0 3 – 2 0 0 5 GROC Pro j ect A d vi so r| E sso
 Performed Business Analysis ofall the Logistics and Convenience Retailing functions.Also performed Business
impactassessmentbefore the SAP Systems implementation,in the Am South Organization.
2 0 0 1 – 2 0 0 3 Bran d A d vi so r Cen ter o f E xcel l en ce Cen tam - Cen tral A m eri ca | E sso
 Managed advertising,promotions and communications massive programs for the Central America region. Budgeg
tracking and results presentation on a periodic basis. Coordinated On Site activities.Fieldwork and Analysis of
Market Research findings.
1 9 9 2 – 2 0 0 0 Co n ven i en ce Retai l i n g -M erch an d i si n g , Pro m o ti o n s an d T rai n i n g S p ec
 Executed Marketing and Advertising Programs,and Managed Promotions Budget.
 Prepared and Delivered Training Programs.Designed,released and executed Marketing and Promotional Programs
1 9 9 0 - 1 9 9 1 Co n ven i en ce Retai l i n g -M erch an d i si n g an d Pro m o ti o n s S p eci al i st
 Planned and executed Sales Programs and Promotional Calendars.Managed communication and incentive
programs for Dealers. Responsible for monitoring results.
1 9 8 9 – 1 9 9 0 Co n ven i en ce Retai l i n g - M erch an d i si n g an d Pro cu rem en t S p eci al i st
 Developed the supplychain for the convenience store channel. Preparation and Implementation ofthe Price Book,
Controls Reports and Organizational Processes for the Dealers Organization.
1 9 8 8 – 1 9 8 9 A u to m ark et L i m i ted Co o rd i n ato r |E sso
 Prepared and implemented Automarketabove site organization.
 Launched Companydirectoperation,set standards for controls and operations. Metrics and Performance Indicators.
1 9 8 6 – 1 9 8 7 Hu m an Reso u rce s S u p ervi so r - Gu atem al a, Ho n d u ras y Bel i z e| E sso
 Negotiated and discontinued Belize Union.Standardization ofthe Payroll System for regular employees,Incentive
Programs,and SalarySurveys.
1 9 8 5 – 1 9 8 6 S taff S u p p o rt A n al yst Hu m an Reso u rces - Co ral Gab l es| E sso
 Designed and Implemented new improved Compensation Package across the Caribbean and the Americas region:
Pension Plan and Savings Fund. Redesigned Medical Plan,ensure competitiveness. Central and South America.
1 9 8 1 – 1 9 8 4 In d u stri al Rel ati o n s A ssi stan t | E sso
 Implemented full Automation ofpayroll and HR. Benefit Plans managementharmonization.
1 9 8 1 – 1 9 8 3 S al es Rep resen tati v e - T erri to ry M an ag er| E sso
 Negotiated new and renewal Dealers Contracts,organized New Opening activities to remodel/rebuild projects and
new stations. Performed Market share analysis.Managed the Maintenance Budget.
1 9 7 9 – 1 9 8 0 L u b ri can ts Pri ci n g A n al yst | E sso
 Executed and analyzed of Pricing Surveys, margin analysis and pricing lists endorsements.
1 9 7 8 – 1 9 7 9 F u el s Pri ci n g A n al yst | E sso
 Performed Fuel supplies planning. Sales analysis and prepared methodologyto deliver programs.
ADDITIONAL EXPERIENCE
1 9 7 9 – 1 9 8 0 P rof es s or: S t at i s t i c s I and I I , Mat h I and I I Uni vers i dad Raf ael Landívar
1 9 7 7 – 1 9 7 8 F orei gn Operat i ons S upervi s or | B ank - B andes a
 CreditCards Management, foreign currency sales and buy. Customer Service.
1 9 7 5 – 1 9 7 6 Human Resources Accountant | Bank- Bandesa
 Human Resources accounting and control reports.
1 9 7 4 – 1 9 7 5 Bank Teller| Bank- Bandesa
 Customer Service related to baking transactions.
EDUCATION
2 0 1 1 Master’s Degree in Reengineering and QualityAssurance Techniques
|Galileo University
2 0 1 0 Postgrade in Business Engineering |Galileo University
1 9 8 5 Political Science Master (2nd Semester) | Francisco Marroquín University
1 9 8 0 Business Administration Degree – Award to the BestThesis ofthe Economic Science Faculty
| Rafael Landívar University
1 9 7 9 Professorship in Mathematics | Universidad Del Valle
LANGUAGES
 Fully Bilingual Spanish/English

Contenu connexe

Tendances

Carol Foy - CV
Carol Foy - CVCarol Foy - CV
Carol Foy - CVCarol Foy
 
Business Resume Craig Merrill 2015
Business Resume Craig Merrill 2015Business Resume Craig Merrill 2015
Business Resume Craig Merrill 2015Craig P Merrill
 
David-H-Petersen-resume
David-H-Petersen-resumeDavid-H-Petersen-resume
David-H-Petersen-resumeDavid Petersen
 
Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin
 
Steve rose resume 23 01 17
Steve rose resume 23 01 17Steve rose resume 23 01 17
Steve rose resume 23 01 17Steve Rose
 
Jarvis, Dennis J. Resume (Doc Format September 2012)
Jarvis, Dennis J. Resume (Doc Format September 2012)Jarvis, Dennis J. Resume (Doc Format September 2012)
Jarvis, Dennis J. Resume (Doc Format September 2012)dennisjarvis
 
CV Glenn - Logistics
CV Glenn - LogisticsCV Glenn - Logistics
CV Glenn - LogisticsGlenn Galipo
 
Dmitri Garbuzov Resume 2016
Dmitri Garbuzov Resume 2016Dmitri Garbuzov Resume 2016
Dmitri Garbuzov Resume 2016Dmitri Garbuzov
 
DAVE ERREY RESUME INFOGRAPHIC
DAVE ERREY RESUME INFOGRAPHICDAVE ERREY RESUME INFOGRAPHIC
DAVE ERREY RESUME INFOGRAPHICDave Errey
 
Who We Are 012010
Who We Are  012010Who We Are  012010
Who We Are 012010mcclearn
 

Tendances (18)

Nigel
NigelNigel
Nigel
 
Carol Foy - CV
Carol Foy - CVCarol Foy - CV
Carol Foy - CV
 
Barbaraallender may 2016
Barbaraallender may 2016Barbaraallender may 2016
Barbaraallender may 2016
 
Rajeev Sriram
Rajeev SriramRajeev Sriram
Rajeev Sriram
 
My resume
My resumeMy resume
My resume
 
Business Resume Craig Merrill 2015
Business Resume Craig Merrill 2015Business Resume Craig Merrill 2015
Business Resume Craig Merrill 2015
 
Douglas-Gallant-M.B.A
Douglas-Gallant-M.B.ADouglas-Gallant-M.B.A
Douglas-Gallant-M.B.A
 
David-H-Petersen-resume
David-H-Petersen-resumeDavid-H-Petersen-resume
David-H-Petersen-resume
 
Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1Craig Clarin Resume updated 11-17-15 1
Craig Clarin Resume updated 11-17-15 1
 
Steve rose resume 23 01 17
Steve rose resume 23 01 17Steve rose resume 23 01 17
Steve rose resume 23 01 17
 
ANDREW RESUME 2013
ANDREW RESUME 2013ANDREW RESUME 2013
ANDREW RESUME 2013
 
CEO Resume Sample
CEO Resume SampleCEO Resume Sample
CEO Resume Sample
 
Jarvis, Dennis J. Resume (Doc Format September 2012)
Jarvis, Dennis J. Resume (Doc Format September 2012)Jarvis, Dennis J. Resume (Doc Format September 2012)
Jarvis, Dennis J. Resume (Doc Format September 2012)
 
CV Glenn - Logistics
CV Glenn - LogisticsCV Glenn - Logistics
CV Glenn - Logistics
 
Dmitri Garbuzov Resume 2016
Dmitri Garbuzov Resume 2016Dmitri Garbuzov Resume 2016
Dmitri Garbuzov Resume 2016
 
DAVE ERREY RESUME INFOGRAPHIC
DAVE ERREY RESUME INFOGRAPHICDAVE ERREY RESUME INFOGRAPHIC
DAVE ERREY RESUME INFOGRAPHIC
 
Who We Are 012010
Who We Are  012010Who We Are  012010
Who We Are 012010
 
Resume_DEPM1
Resume_DEPM1Resume_DEPM1
Resume_DEPM1
 

En vedette

RenatusOppPres8-3-12
RenatusOppPres8-3-12RenatusOppPres8-3-12
RenatusOppPres8-3-12J Smart
 
PEACE PROJECT
PEACE PROJECTPEACE PROJECT
PEACE PROJECTrgassio
 
Análisis de imagen
Análisis de imagenAnálisis de imagen
Análisis de imagennatalialrd3
 
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIERO
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIEROHACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIERO
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIEROAsociación de Marketing Bancario Argentino
 
Brisbane Flood Hypothetical - Scenarios for 2025 and beyond
Brisbane Flood Hypothetical - Scenarios for 2025 and beyondBrisbane Flood Hypothetical - Scenarios for 2025 and beyond
Brisbane Flood Hypothetical - Scenarios for 2025 and beyondPiet Filet
 
Images of Shakedown 2012
Images of Shakedown 2012Images of Shakedown 2012
Images of Shakedown 2012Gary Marlowe
 
Presentaciónhisoria cam
Presentaciónhisoria camPresentaciónhisoria cam
Presentaciónhisoria camnatalialrd3
 
M E A N I N G O F E Q U A L I T Y D R
M E A N I N G  O F  E Q U A L I T Y  D RM E A N I N G  O F  E Q U A L I T Y  D R
M E A N I N G O F E Q U A L I T Y D Rbanothkishan
 
Lo1 workbook
Lo1 workbookLo1 workbook
Lo1 workbookbobtrelfa
 
Proyecto final de word de aplicasiones informatica
Proyecto final de word de aplicasiones informaticaProyecto final de word de aplicasiones informatica
Proyecto final de word de aplicasiones informaticaGabrielinho Ampuero
 
Lindsay Lorente Sketchbook HH
Lindsay Lorente Sketchbook HHLindsay Lorente Sketchbook HH
Lindsay Lorente Sketchbook HHLindsay Lorente
 
Industry research report on lean and six sigma implementation in the defence ...
Industry research report on lean and six sigma implementation in the defence ...Industry research report on lean and six sigma implementation in the defence ...
Industry research report on lean and six sigma implementation in the defence ...LASSIBSociety
 
Historia de José y Asenet
Historia de José y AsenetHistoria de José y Asenet
Historia de José y AsenetAgustín Ramos
 
Soluciones practicas para el Ingeniero Quimico.
Soluciones practicas para el Ingeniero Quimico.Soluciones practicas para el Ingeniero Quimico.
Soluciones practicas para el Ingeniero Quimico.Agustín Ramos
 

En vedette (20)

RenatusOppPres8-3-12
RenatusOppPres8-3-12RenatusOppPres8-3-12
RenatusOppPres8-3-12
 
09 to pejperumahan-maintanancenaik
09 to pejperumahan-maintanancenaik09 to pejperumahan-maintanancenaik
09 to pejperumahan-maintanancenaik
 
November week 2 fall fun
November week 2 fall funNovember week 2 fall fun
November week 2 fall fun
 
PEACE PROJECT
PEACE PROJECTPEACE PROJECT
PEACE PROJECT
 
Career Feedback Report for Farzaan Momtahen
Career Feedback Report for Farzaan MomtahenCareer Feedback Report for Farzaan Momtahen
Career Feedback Report for Farzaan Momtahen
 
Análisis de imagen
Análisis de imagenAnálisis de imagen
Análisis de imagen
 
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIERO
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIEROHACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIERO
HACIA UNA NUEVA GENERACIÓN DE MODELOS OPERATIVOS DE IT EN EL MERCADO FINANCIERO
 
Brisbane Flood Hypothetical - Scenarios for 2025 and beyond
Brisbane Flood Hypothetical - Scenarios for 2025 and beyondBrisbane Flood Hypothetical - Scenarios for 2025 and beyond
Brisbane Flood Hypothetical - Scenarios for 2025 and beyond
 
Images of Shakedown 2012
Images of Shakedown 2012Images of Shakedown 2012
Images of Shakedown 2012
 
Presentaciónhisoria cam
Presentaciónhisoria camPresentaciónhisoria cam
Presentaciónhisoria cam
 
M E A N I N G O F E Q U A L I T Y D R
M E A N I N G  O F  E Q U A L I T Y  D RM E A N I N G  O F  E Q U A L I T Y  D R
M E A N I N G O F E Q U A L I T Y D R
 
Espinal_Yanely_Resume
Espinal_Yanely_ResumeEspinal_Yanely_Resume
Espinal_Yanely_Resume
 
Lo1 workbook
Lo1 workbookLo1 workbook
Lo1 workbook
 
Proyecto final de word de aplicasiones informatica
Proyecto final de word de aplicasiones informaticaProyecto final de word de aplicasiones informatica
Proyecto final de word de aplicasiones informatica
 
Lindsay Lorente Sketchbook HH
Lindsay Lorente Sketchbook HHLindsay Lorente Sketchbook HH
Lindsay Lorente Sketchbook HH
 
MODELO DE GESTION DE OPERACIONES DE TI COMBINANDO BALANCED SCORECARD E ITIL
MODELO DE GESTION DE OPERACIONES DE TI COMBINANDO BALANCED SCORECARD E ITILMODELO DE GESTION DE OPERACIONES DE TI COMBINANDO BALANCED SCORECARD E ITIL
MODELO DE GESTION DE OPERACIONES DE TI COMBINANDO BALANCED SCORECARD E ITIL
 
Rph dsv thn 2 2013
Rph dsv thn 2 2013Rph dsv thn 2 2013
Rph dsv thn 2 2013
 
Industry research report on lean and six sigma implementation in the defence ...
Industry research report on lean and six sigma implementation in the defence ...Industry research report on lean and six sigma implementation in the defence ...
Industry research report on lean and six sigma implementation in the defence ...
 
Historia de José y Asenet
Historia de José y AsenetHistoria de José y Asenet
Historia de José y Asenet
 
Soluciones practicas para el Ingeniero Quimico.
Soluciones practicas para el Ingeniero Quimico.Soluciones practicas para el Ingeniero Quimico.
Soluciones practicas para el Ingeniero Quimico.
 

Similaire à CV Julia B de Samayoa March 9 2016

Heidelberger, Mark - Resume
Heidelberger, Mark - Resume Heidelberger, Mark - Resume
Heidelberger, Mark - Resume Mark Heidelberger
 
CHERYL JARMAN Resume 11.22.16
CHERYL JARMAN Resume 11.22.16CHERYL JARMAN Resume 11.22.16
CHERYL JARMAN Resume 11.22.16C.J. Jarman
 
Scott R Reisdorf Resume 8-2016 Rev1
Scott R Reisdorf Resume 8-2016 Rev1Scott R Reisdorf Resume 8-2016 Rev1
Scott R Reisdorf Resume 8-2016 Rev1Scott Reisdorf
 
Rohde_Douglas_Resume_2015_V1
Rohde_Douglas_Resume_2015_V1Rohde_Douglas_Resume_2015_V1
Rohde_Douglas_Resume_2015_V1Doug Rohde
 
Ruth Rodriguez Resume 2
Ruth Rodriguez Resume 2Ruth Rodriguez Resume 2
Ruth Rodriguez Resume 2Ruth Campos
 
David Locke Resume 2015 v2
David Locke Resume 2015 v2David Locke Resume 2015 v2
David Locke Resume 2015 v2David Locke
 
2015 - CV - alain brisach en-2
2015 - CV - alain brisach en-22015 - CV - alain brisach en-2
2015 - CV - alain brisach en-2Alain Brisach
 
Roman Reznikov Resume 2016
Roman Reznikov Resume 2016Roman Reznikov Resume 2016
Roman Reznikov Resume 2016Roman Reznikov
 
CV_MinaCSuan_2016
CV_MinaCSuan_2016CV_MinaCSuan_2016
CV_MinaCSuan_2016Mina Suan
 
8_Essam El Deen Mustafa - Resume - Final
8_Essam El Deen Mustafa - Resume - Final8_Essam El Deen Mustafa - Resume - Final
8_Essam El Deen Mustafa - Resume - FinalEssam Mustafa
 
Resume-LintoDanes
Resume-LintoDanesResume-LintoDanes
Resume-LintoDanesLinto Danes
 
S-OP 5 Steps to Success Logility.pdf
S-OP 5 Steps to Success Logility.pdfS-OP 5 Steps to Success Logility.pdf
S-OP 5 Steps to Success Logility.pdfintern9
 

Similaire à CV Julia B de Samayoa March 9 2016 (20)

Heidelberger, Mark - Resume
Heidelberger, Mark - Resume Heidelberger, Mark - Resume
Heidelberger, Mark - Resume
 
Jfc final personalwordresume 2016
Jfc final personalwordresume 2016Jfc final personalwordresume 2016
Jfc final personalwordresume 2016
 
CHERYL JARMAN Resume 11.22.16
CHERYL JARMAN Resume 11.22.16CHERYL JARMAN Resume 11.22.16
CHERYL JARMAN Resume 11.22.16
 
Heidelberger, Mark - Resume
Heidelberger, Mark - ResumeHeidelberger, Mark - Resume
Heidelberger, Mark - Resume
 
Jacqueline J. Marrero_81915
Jacqueline J. Marrero_81915Jacqueline J. Marrero_81915
Jacqueline J. Marrero_81915
 
Scott R Reisdorf Resume 8-2016 Rev1
Scott R Reisdorf Resume 8-2016 Rev1Scott R Reisdorf Resume 8-2016 Rev1
Scott R Reisdorf Resume 8-2016 Rev1
 
Kiran Agrawal
Kiran AgrawalKiran Agrawal
Kiran Agrawal
 
Rohde_Douglas_Resume_2015_V1
Rohde_Douglas_Resume_2015_V1Rohde_Douglas_Resume_2015_V1
Rohde_Douglas_Resume_2015_V1
 
Sabin Profile
Sabin ProfileSabin Profile
Sabin Profile
 
Ruth Rodriguez Resume 2
Ruth Rodriguez Resume 2Ruth Rodriguez Resume 2
Ruth Rodriguez Resume 2
 
David Locke Resume 2015 v2
David Locke Resume 2015 v2David Locke Resume 2015 v2
David Locke Resume 2015 v2
 
Sanjeev_Khurana
Sanjeev_KhuranaSanjeev_Khurana
Sanjeev_Khurana
 
2015 - CV - alain brisach en-2
2015 - CV - alain brisach en-22015 - CV - alain brisach en-2
2015 - CV - alain brisach en-2
 
Roman Reznikov Resume 2016
Roman Reznikov Resume 2016Roman Reznikov Resume 2016
Roman Reznikov Resume 2016
 
CV_MinaCSuan_2016
CV_MinaCSuan_2016CV_MinaCSuan_2016
CV_MinaCSuan_2016
 
CV OCT
CV OCTCV OCT
CV OCT
 
Business & Digital Transformation for World-Class Results
Business & Digital Transformation for World-Class ResultsBusiness & Digital Transformation for World-Class Results
Business & Digital Transformation for World-Class Results
 
8_Essam El Deen Mustafa - Resume - Final
8_Essam El Deen Mustafa - Resume - Final8_Essam El Deen Mustafa - Resume - Final
8_Essam El Deen Mustafa - Resume - Final
 
Resume-LintoDanes
Resume-LintoDanesResume-LintoDanes
Resume-LintoDanes
 
S-OP 5 Steps to Success Logility.pdf
S-OP 5 Steps to Success Logility.pdfS-OP 5 Steps to Success Logility.pdf
S-OP 5 Steps to Success Logility.pdf
 

CV Julia B de Samayoa March 9 2016

  • 1. JULIA LUZ BONILLA ROSAL DE SAMAYOA Business Administrator, Cum Laude Master’s Degree in Reengineering Home Phone: (502)-2439-5165.Cell.(502)-5651 6819 Email: julielitesamayoa@gmail.com PROFILE Professional executive with 37 years of experience in ProjectManagement,Implementation ofBusiness Development Programs,performed positions in the United States (Florida,Fairfax y Houston) and Europe. In LATAM, completed projects in Chile,Argentina, Colombia,Central America and the Caribbean. My strength and experience in Project Managementis enhanced with an orientation to measurable results above expectations and goals. Wide experience in the areas of: Planning,Procurement,Human Resources,Sales,Project Managementand Corporate Policies,Risk Management,which makes me an executive of exceptional analytical skills. I am result-oriented person;focused on increasing productivity and quality assurance,as well as policies compliance and corporate processes. EXPERIENCE 2 0 1 6 – to d a te Ho l y Cro ss Gu atem al an Rep resen tati v e | T ri n i ty Heal th  Establish effective international business contacts with insurance companies,third parties,agencies,healthcare institutions,and local or foreign governmentorganizations with healthcare responsibilities for the purpose of promoting presentand potential services ofHoly Cross Hospital.  As a contractor provide details,reports and means ofPerforming Standards and MarketMetrics . 2 0 1 2 – 2 0 1 5 Gl o b al Retai l S u p p o rt | E sso  Implemented and coordinated 5 Global Programs for Europe,Asia Pacific and all the Americas  Managed and track results ofthe following programs Trade Association Programs,Legal Compliance Policies – Antitrust and Anticorruption policies;Records ManagementGuidelines Program compliance,Card Operations and Loyalty Programs.  Coordinated and implemented communication plans to reach CompanyPrograms sustainability. 2 0 0 7 – 2 0 1 2 Pro ced u res A d vi so r - | E sso  Simplified and harmonized Job Processes for 9 Countries in Americas South,6 in the Caribbean and the US.  Developed and Implemented Operating Procedures Manual for the On Site Operation and Conversion Processes for Change in Control Activities.  Implemented continuous improvementinitiatives to increase productivity. Executed UnitInternal Assessments, Audits and Risk Assessments in the Caribbean,US and Central America. 2 0 0 6 A ROS C Ch an g e M an ag em en t A d vi so r | E sso  Enhanced Global Programs (GROC)/SAP System for US and 9 countries in Americas South. Designed,Optimized and implemented CORS Portal. Organized Alignmentof 4 functions:Systems,Organization,Processes and Controls. Managed Change ImpactAssessments 2 0 0 3 – 2 0 0 5 GROC Pro j ect A d vi so r| E sso  Performed Business Analysis ofall the Logistics and Convenience Retailing functions.Also performed Business impactassessmentbefore the SAP Systems implementation,in the Am South Organization. 2 0 0 1 – 2 0 0 3 Bran d A d vi so r Cen ter o f E xcel l en ce Cen tam - Cen tral A m eri ca | E sso  Managed advertising,promotions and communications massive programs for the Central America region. Budgeg tracking and results presentation on a periodic basis. Coordinated On Site activities.Fieldwork and Analysis of Market Research findings. 1 9 9 2 – 2 0 0 0 Co n ven i en ce Retai l i n g -M erch an d i si n g , Pro m o ti o n s an d T rai n i n g S p ec  Executed Marketing and Advertising Programs,and Managed Promotions Budget.  Prepared and Delivered Training Programs.Designed,released and executed Marketing and Promotional Programs
  • 2. 1 9 9 0 - 1 9 9 1 Co n ven i en ce Retai l i n g -M erch an d i si n g an d Pro m o ti o n s S p eci al i st  Planned and executed Sales Programs and Promotional Calendars.Managed communication and incentive programs for Dealers. Responsible for monitoring results. 1 9 8 9 – 1 9 9 0 Co n ven i en ce Retai l i n g - M erch an d i si n g an d Pro cu rem en t S p eci al i st  Developed the supplychain for the convenience store channel. Preparation and Implementation ofthe Price Book, Controls Reports and Organizational Processes for the Dealers Organization. 1 9 8 8 – 1 9 8 9 A u to m ark et L i m i ted Co o rd i n ato r |E sso  Prepared and implemented Automarketabove site organization.  Launched Companydirectoperation,set standards for controls and operations. Metrics and Performance Indicators. 1 9 8 6 – 1 9 8 7 Hu m an Reso u rce s S u p ervi so r - Gu atem al a, Ho n d u ras y Bel i z e| E sso  Negotiated and discontinued Belize Union.Standardization ofthe Payroll System for regular employees,Incentive Programs,and SalarySurveys. 1 9 8 5 – 1 9 8 6 S taff S u p p o rt A n al yst Hu m an Reso u rces - Co ral Gab l es| E sso  Designed and Implemented new improved Compensation Package across the Caribbean and the Americas region: Pension Plan and Savings Fund. Redesigned Medical Plan,ensure competitiveness. Central and South America. 1 9 8 1 – 1 9 8 4 In d u stri al Rel ati o n s A ssi stan t | E sso  Implemented full Automation ofpayroll and HR. Benefit Plans managementharmonization. 1 9 8 1 – 1 9 8 3 S al es Rep resen tati v e - T erri to ry M an ag er| E sso  Negotiated new and renewal Dealers Contracts,organized New Opening activities to remodel/rebuild projects and new stations. Performed Market share analysis.Managed the Maintenance Budget. 1 9 7 9 – 1 9 8 0 L u b ri can ts Pri ci n g A n al yst | E sso  Executed and analyzed of Pricing Surveys, margin analysis and pricing lists endorsements. 1 9 7 8 – 1 9 7 9 F u el s Pri ci n g A n al yst | E sso  Performed Fuel supplies planning. Sales analysis and prepared methodologyto deliver programs. ADDITIONAL EXPERIENCE 1 9 7 9 – 1 9 8 0 P rof es s or: S t at i s t i c s I and I I , Mat h I and I I Uni vers i dad Raf ael Landívar 1 9 7 7 – 1 9 7 8 F orei gn Operat i ons S upervi s or | B ank - B andes a  CreditCards Management, foreign currency sales and buy. Customer Service. 1 9 7 5 – 1 9 7 6 Human Resources Accountant | Bank- Bandesa  Human Resources accounting and control reports. 1 9 7 4 – 1 9 7 5 Bank Teller| Bank- Bandesa  Customer Service related to baking transactions. EDUCATION 2 0 1 1 Master’s Degree in Reengineering and QualityAssurance Techniques |Galileo University 2 0 1 0 Postgrade in Business Engineering |Galileo University 1 9 8 5 Political Science Master (2nd Semester) | Francisco Marroquín University 1 9 8 0 Business Administration Degree – Award to the BestThesis ofthe Economic Science Faculty | Rafael Landívar University 1 9 7 9 Professorship in Mathematics | Universidad Del Valle LANGUAGES  Fully Bilingual Spanish/English