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Driving Social Shift Internally within a Company:
3 Main Streams
                            Systemically               Intensively in Specific                             Conservative
                             Turn Social                         Biz Context                                Adaptation

Objec    Systemically grow social and          Bond via specific x-biz interface in   Indirectly facilitate in building x-biz
tive     collaborative as company              KM context                             loose tie
Benefi   Strong “one company” solidarity; x-   Accelerated pace of innovation         X-biz awareness and enhanced
t        biz collaboration everywhere                                                 “one company” feeling
Driver   Corporate Culture / Strategy          Incentive to Innovation                Fun; WOM; small allowance for
         Funding / Evaluation                                                         events / circles
Payou    Intensive and continual investment    Return from pin-point investment       Company appreciate indirect
t        for habit change                                                             benefit only
Conte    Mixture of on-biz and non-biz         Biz contents in casual tone            Any non-classified content – e.g.
nt       contents; Tech forum, study           e.g. idea exchange / Q&A               hobby, volunteer, garage sale; incl.
         seminar, sports / hobby circle                                               company-related
Venue    - Standard corp. infrastructure       - Real events for loosely bridging     - External sites (e.g. Facebook)
         (either global or local)              experts                                - Common BBS / link with groups of
         - Seamless real/cyber integration     - Internal social media (e.g. SFDC)    emps
         and rhythmic events                   for offline / follow-up                - company-related fun topic fed by
         - Take adv of x-biz training,         communication                          anyone for trial / repeat visit
         volunteer activities, etc. where                                             - Authority-free
         diverse people already flock                                                 - Public info only; loose or no
                                                                                      authentication
Driving Social Shift Internally within a Company:
Pyramid Approach
    Voice of Emps                                   Example Solutions

                                                    Offer (virtual+real)
   Nowhere to flock.
                                                    usable platform
                                                    Provide motif via role
  I don’t know how to                               model / case
          flock.
                                                    - Incentivize
                                                    - Entertain
  I don’t want to flock                             - Outside of power
          (now).                                    game

                           Your                     - Convey clear biz
  I don’t need to flock   Current                   reason with relevant
          (now).                                    scenario
                                                    - Invest strategically
   Do you really mean                               - Capitalize in D2D
       we’d flock?                                  process
Driving Social Shift Internally within a Company:
Tips for Facilitating Socialization                         vs. outside of
                                                            community
1. Iteratively Run                   Interest
Bonding Spiral
                                                                within
                     Awareness                                  community

                             Follow-up              Flock
                                     Sustainable
                                     Relationship
                     Advocacy


2. Call Events                           Bond
Rhythmically for
Quantum Leap
A Brief Memo:
Driving Social Shift Internally within a Company
                                       Shake the World!
               Junichi OTAGAKI
               Innovation Manager / Social Media Navigator
               USCPA
               Japanese: @jotagaki
               English: @jo_overseas

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Memo - driving social shift within a company

  • 1. Driving Social Shift Internally within a Company: 3 Main Streams Systemically Intensively in Specific Conservative Turn Social Biz Context Adaptation Objec Systemically grow social and Bond via specific x-biz interface in Indirectly facilitate in building x-biz tive collaborative as company KM context loose tie Benefi Strong “one company” solidarity; x- Accelerated pace of innovation X-biz awareness and enhanced t biz collaboration everywhere “one company” feeling Driver Corporate Culture / Strategy Incentive to Innovation Fun; WOM; small allowance for Funding / Evaluation events / circles Payou Intensive and continual investment Return from pin-point investment Company appreciate indirect t for habit change benefit only Conte Mixture of on-biz and non-biz Biz contents in casual tone Any non-classified content – e.g. nt contents; Tech forum, study e.g. idea exchange / Q&A hobby, volunteer, garage sale; incl. seminar, sports / hobby circle company-related Venue - Standard corp. infrastructure - Real events for loosely bridging - External sites (e.g. Facebook) (either global or local) experts - Common BBS / link with groups of - Seamless real/cyber integration - Internal social media (e.g. SFDC) emps and rhythmic events for offline / follow-up - company-related fun topic fed by - Take adv of x-biz training, communication anyone for trial / repeat visit volunteer activities, etc. where - Authority-free diverse people already flock - Public info only; loose or no authentication
  • 2. Driving Social Shift Internally within a Company: Pyramid Approach Voice of Emps Example Solutions Offer (virtual+real) Nowhere to flock. usable platform Provide motif via role I don’t know how to model / case flock. - Incentivize - Entertain I don’t want to flock - Outside of power (now). game Your - Convey clear biz I don’t need to flock Current reason with relevant (now). scenario - Invest strategically Do you really mean - Capitalize in D2D we’d flock? process
  • 3. Driving Social Shift Internally within a Company: Tips for Facilitating Socialization vs. outside of community 1. Iteratively Run Interest Bonding Spiral within Awareness community Follow-up Flock Sustainable Relationship Advocacy 2. Call Events Bond Rhythmically for Quantum Leap
  • 4. A Brief Memo: Driving Social Shift Internally within a Company Shake the World! Junichi OTAGAKI Innovation Manager / Social Media Navigator USCPA Japanese: @jotagaki English: @jo_overseas