1. Kevin C. McRae
89 Porter Ave
Kevin C. McRae
89 Porter Ave
Brooklyn, NY
(347) 372-1417
Mcraekevin194@yahoo.com
Experience:
Educational Alliance New York, NY
Volunteer 12/2014 - Present
 Ensure proper standards amongst clients in facility by serving as client coordinator
 Answer phone calls and direct clients to appropriate staff members at front desk reception
 Supervised crew of twenty volunteers in custodial maintenance from December 2014 to April
2015
Foot Locker Brooklyn, NY
Cashier/StockroomClerk 01/2012 - 06/2013
 Processed cash,credit,and check payments in addition to returns and exchanges
 Assisted in maintaining cleanliness of stockroom
 Ensured correct pricing and shelving of merchandise
 Provided assistance with inventory control
Associated Supermarket Brooklyn, NY
Cashier/StockroomClerk 02/2011 - 01/2012
 Assisted with maintaining inventory at satisfactory levels
 Processed payments by cash,and checks,credit cards,or automatic debits
Heart to Heart Home Care,Inc. Brooklyn, NY
Home Health Aide 02/2007 - 02/2010
 Escorted client to all appointments
 Maintained cleanliness of client’s living quarters and prepared client’s meals
 Completed administrative paperwork regarding client status
Aides At Home, Inc. Brooklyn, NY
Home Health Aide 03/2005 - 01/2007
 Provided home health aide services to patients that required daily living support
Harris Electronic, Inc. Syosset, NY
Class A Technician 03/1990 - 01/2005
 Tested and repaired various units, including Navy F-18 fighter jets
 Maintained detailed record of repairs
Chemical Bank New York, NY
Bank teller 04/1980 - 02/1990
 Received and processed deposits, withdrawals, and payments
 Provided assistance to customers seeking to open checking and savings accounts

2. Reliance Insurance Company New York, NY
MailroomManager 03/1974 - 03/1977
 Managed crew of three employees
 Shipped packages and delivered mail
American International Group New York, NY
File Clerk 09/1970 - 02/1973
 Reviewed and updated all files as necessary
 Prepared insurance claims forms and reviewed documents for accuracy
Education:
The Hope Program Brooklyn, NY
Retail and Beyond 11/2013 – 01/2014
 Coursework: Customer Service Skills and Principles, Effective Listening for the Retail World,
Managing the Customer Encounter, Handling Complaints and Conflicts, Product Awareness and
Upselling, Self-Motivation for Retail and Commission Sales
 Computer Literacy: Microsoft Office,Email, and Internet
 Received 100 Hours On-the-Job Training
 National Retail Federation Foundation Customer Service Certification Obtained
Career Institute ofHealth & Technology Brooklyn, NY
Medical Billing and Coding 01/2013 - 06/2013
Queensboro chnical School ` Hempstead,NY
Digital Computer & MicroprocessorTechnology 09/1978 - 09/1979
ugh Institute ofTechnology Long Island City, NY
Photocopy Repair 02/2012 - 10/2012
Suburban Te
Boys & Girls
Club Brooklyn, NY
Obtained GEDBrooklyn, NY
(347) 372-1417
Mcraekevin194@yahoo.com
Experience:
Educational Alliance New York, NY
Volunteer 12/2014 - Present
 Ensure proper standards amongst clients in facility by serving as client coordinator
 Answer phone calls and direct clients to appropriate staff members at front desk reception
 Supervised crew of twenty volunteers in custodial maintenance from December 2014 to April
2015
Foot Locker Brooklyn, NY

3. Cashier/StockroomClerk 01/2012 - 06/2013
 Processed cash,credit,and check payments in addition to returns and exchanges
 Assisted in maintaining cleanliness of stockroom
 Ensured correct pricing and shelving of merchandise
 Provided assistance with inventory control
Associated Supermarket Brooklyn, NY
Cashier/StockroomClerk 02/2011 - 01/2012
 Assisted with maintaining inventory at satisfactory levels
 Processed payments by cash,and checks,credit cards,or automatic debits
Heart to Heart Home Care,Inc. Brooklyn, NY
Home Health Aide 02/2007 - 02/2010
 Escorted client to all appointments
 Maintained cleanliness of client’s living quarters and prepared client’s meals
 Completed administrative paperwork regarding client status
Aides At Home, Inc. Brooklyn, NY
Home Health Aide 03/2005 - 01/2007
 Provided home health aide services to patients that required daily living support
Harris Electronic, Inc. Syosset, NY
Class A Technician 03/1990 - 01/2005
 Tested and repaired various units, including Navy F-18 fighter jets
 Maintained detailed record of repairs
Chemical Bank New York, NY
Bank teller 04/1980 - 02/1990
 Received and processed deposits, withdrawals, and payments
 Provided assistance to customers seeking to open checking and savings accounts
Reliance Insurance Company New York, NY
MailroomManager 03/1974 - 03/1977
 Managed crew of three employees
 Shipped packages and delivered mail
American International Group New York, NY
File Clerk 09/1970 - 02/1973
 Reviewed and updated all files as necessary
 Prepared insurance claims forms and reviewed documents for accuracy
Education:
The Hope Program Brooklyn, NY
Retail and Beyond 11/2013 – 01/2014

4.  Coursework: Customer Service Skills and Principles, Effective Listening for the Retail World,
Managing the Customer Encounter, Handling Complaints and Conflicts, Product Awareness and
Upselling, Self-Motivation for Retail and Commission Sales
 Computer Literacy: Microsoft Office,Email, and Internet
 Received 100 Hours On-the-Job Training
 National Retail Federation Foundation Customer Service Certification Obtained
Career Institute ofHealth & Technology Brooklyn, NY
Medical Billing and Coding 01/2013 - 06/2013
Queensboro chnical School ` Hempstead,NY
Digital Computer & MicroprocessorTechnology 09/1978 - 09/1979
ugh Institute ofTechnology Long Island City, NY
Photocopy Repair 02/2012 - 10/2012
Suburban Te
Boys & Girls
Club Brooklyn, NY
Obtained GED 09/1974 - 06/1977