BCSF19E002 #khubaib

Communication
SKILS
DEF:Communication is simply the act of
transferring information from one place,
person or group to another. Every
communication involves (at least) one sender, a
message and a recipient. This may sound
simple, but communication is actually a very
complex subject.
Need:
The majority of jobs require
employees to have good
communication skills, so that
they can express themselves
in a positive and clear
manner, both when speaking
to people and in writing
COMMUNICATION PROCESS
Communication
is a continuous
process which
mainly involves
three elements
viz. sender,
message, and
receiver
EXPLANATION:
Components of the
communication
process include a
sender, encoding of a
message, selecting of
a channel of
communication,
receipt of the message
by the receiver and
decoding of the
message. ... Noise is
anything that hinders
communication.
The communication process is the steps we take in order to
achieve a successful communication.Communication process is
composed of several stages.
following are the processes of comunications.
1.Source/Sender
2.Message
3.En-coding
4.Channel
5.De-coding
6.Reciever
7.Feedback
SOURCE / Sender
The person who intends to convey the message
with the intention of passing information and
ideas to others is known as sender or
communicator.
The person who intends to convey
the message with the intention of
passing information and ideas to
others is known as sender or
communicator.
Message:
A message is a discrete unit of communication
intended by the source for consumption by
some recipient or group of recipients. A
message may be delivered by various means,
including courier, telegraphy, carrier pigeon
and electronic bus. A message can be the
content of a broadcast. An interactive
exchange of messages forms a conversation.
One example of a message is a communiqué
(/kəˈmjuːnɪkeɪ/), which is a brief report or
statement released by a public agency.
Message:
Messages carry far more than the literal meaning of each word and in this
section you are invited to explore that complexity.
Primary Message Is Not the Whole Message
When considering how to effectively use verbal communication, keep in mind
there are three distinct types of messages you will be communicating: primary,
secondary, and auxiliary (Hasling, 1998).
Primary Message – refers to the intentional content, both verbal and nonverbal.
Secondary Message – refers to the unintentional content, both verbal and
nonverbal.
Auxiliary Message – refers to the intentional and unintentional ways a primary
message is communicated. Includes: vocal inflection, gestures and posture, or
rate of speech that influence the interpretation or perception of your message.
For example, a coworker stops by your desk to ask a question and…
You say, “Have a seat”. (Primary Message)
A messy workspace makes an impression on your visitor that you are
disorganized. (Secondary Message)
You smile and wave your hand to indicate the empty chair on the other side of
your desk to invite the person to sit. (Auxiliary Message)
1
4
3
2
EN-Coding
you may realize you're hungry
and encode the following
message to send to your
roommate: “I'm hungry.
The encoder is the person
who develops and sends the
message
Defination:
Explanation:
Encoding is the process of turning thoughts into communication. The encoder uses a ‘medium’
to send the message — a phone call, email, text message, face-to-face meeting, or other
communication tool. The level of conscious thought that goes into encoding messages may vary. The
encoder should also take into account any ‘noise’ that might interfere with their message, such
as other messages, distractions, or influences.
De-Coding:
01
03
De coding means that the
message which source has
encode.Then the encoderinterepts
the message according to his own
mentality ansd
experience.so,where the message
is simple & clear.then the encoded
message will be easily
understood.So,he will easily and
fastly decode his message again
Defination ...................................
why communication:
1
Communication is one of
the main ingredients for
corporate success, but
the problem is that the
phrase ‘good
communication skills’ is a
term so overused that it
is difficult to pinpoint
what it actually means.
Demonstrating strong
communication skills is
about being able to
convey information to
others in a simple and
unambiguous way.
It involves the
distribution of messages
clearly and concisely, in a
way that connects with
the audience.
Good communication is
about understanding
instructions, acquiring
new skills, making
requests, asking
questions and relaying
information with ease.
Feed back:
Positive Feed
BACK
Positive feed back is feedback when reciever
understand your thinking in best way.
THAT’S ALL 
THANK YOU
PRESENTED BY................................
khubaib Ishtiaq
BSCSF19E002
SIR,MAROOF
1 sur 15

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BCSF19E002 #khubaib

  • 2. DEF:Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This may sound simple, but communication is actually a very complex subject.
  • 3. Need: The majority of jobs require employees to have good communication skills, so that they can express themselves in a positive and clear manner, both when speaking to people and in writing
  • 4. COMMUNICATION PROCESS Communication is a continuous process which mainly involves three elements viz. sender, message, and receiver
  • 5. EXPLANATION: Components of the communication process include a sender, encoding of a message, selecting of a channel of communication, receipt of the message by the receiver and decoding of the message. ... Noise is anything that hinders communication. The communication process is the steps we take in order to achieve a successful communication.Communication process is composed of several stages. following are the processes of comunications. 1.Source/Sender 2.Message 3.En-coding 4.Channel 5.De-coding 6.Reciever 7.Feedback
  • 6. SOURCE / Sender The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator. The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator.
  • 7. Message: A message is a discrete unit of communication intended by the source for consumption by some recipient or group of recipients. A message may be delivered by various means, including courier, telegraphy, carrier pigeon and electronic bus. A message can be the content of a broadcast. An interactive exchange of messages forms a conversation. One example of a message is a communiqué (/kəˈmjuːnɪkeɪ/), which is a brief report or statement released by a public agency.
  • 8. Message: Messages carry far more than the literal meaning of each word and in this section you are invited to explore that complexity. Primary Message Is Not the Whole Message When considering how to effectively use verbal communication, keep in mind there are three distinct types of messages you will be communicating: primary, secondary, and auxiliary (Hasling, 1998). Primary Message – refers to the intentional content, both verbal and nonverbal. Secondary Message – refers to the unintentional content, both verbal and nonverbal. Auxiliary Message – refers to the intentional and unintentional ways a primary message is communicated. Includes: vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message. For example, a coworker stops by your desk to ask a question and… You say, “Have a seat”. (Primary Message) A messy workspace makes an impression on your visitor that you are disorganized. (Secondary Message) You smile and wave your hand to indicate the empty chair on the other side of your desk to invite the person to sit. (Auxiliary Message) 1 4 3 2
  • 9. EN-Coding you may realize you're hungry and encode the following message to send to your roommate: “I'm hungry. The encoder is the person who develops and sends the message Defination:
  • 10. Explanation: Encoding is the process of turning thoughts into communication. The encoder uses a ‘medium’ to send the message — a phone call, email, text message, face-to-face meeting, or other communication tool. The level of conscious thought that goes into encoding messages may vary. The encoder should also take into account any ‘noise’ that might interfere with their message, such as other messages, distractions, or influences.
  • 11. De-Coding: 01 03 De coding means that the message which source has encode.Then the encoderinterepts the message according to his own mentality ansd experience.so,where the message is simple & clear.then the encoded message will be easily understood.So,he will easily and fastly decode his message again Defination ...................................
  • 12. why communication: 1 Communication is one of the main ingredients for corporate success, but the problem is that the phrase ‘good communication skills’ is a term so overused that it is difficult to pinpoint what it actually means. Demonstrating strong communication skills is about being able to convey information to others in a simple and unambiguous way. It involves the distribution of messages clearly and concisely, in a way that connects with the audience. Good communication is about understanding instructions, acquiring new skills, making requests, asking questions and relaying information with ease.
  • 14. Positive Feed BACK Positive feed back is feedback when reciever understand your thinking in best way. THAT’S ALL 