2. 18.06.15 Seite 2www.rsby.gov.in Page 2
ο§ 10,762 Network Hospitals
ο§ 51 lakh reported hospitalization cases
ο§ Hospitals are small~ big nursing homes,
ο§ No incentive to go in for ISO / NABH etc.
ο§ No consistent nationally applicable quality
policy or improvement process
Why Quality?
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ο§ QIP for Network hospital initiated during
2012.
ο§ RSBY quality program aims to provide
ο§ access to βQuality health careβ to its
beneficiaries
ο§ Ensuring Safe, Effective and Timely
Health Care Services
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ο§ 16 districts of five states viz: Chhattisgarh, Gujarat,
Haryana, Kerala and Uttar Pradesh
ο§ 803 hospitals are participating.
ο§ Hospital sensitization workshops
ο§ Self-assessment
ο§ Discussion with trained assessor
ο§ Based on 17 standards and 138 processes
ο§ Hospitals are graded from E~ A category
ο§ Hospitals are communicated to improve.
Status of Quality
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ο§ All stake holders are benefitted.
ο§ Patients are the biggest beneficiary.
ο§ Improved quality of services provided and
patient safety ensured.
ο§ Services to the patients by qualified medical
staff .
ο§ Patient rights will respected and protected.
ο§ Patient satisfaction regularly evaluated.
What benefits β¦
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ο§ Continuous opportunity to the hospital to
learning and improving professional
excellence.
ο§ Reliable information about the facility
and the level of care.
ο§ Scope for continuous patient centred
quality improvement programme for the
network hospitals.
What benefits β¦
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Way forward
ο§ Quality criteria is now included in the
standard 55 column format
ο§ Used in districts with surplus of
hospitals.
ο§ Hospital e-group created for continuous
support
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More information
www.rsby.gov.in
or
http://rsby.gov.in/Documents.aspx?ID=1
or
madan.kavuru@giz.de
10. 18.06.15 Seite 9www.rsby.gov.in Page 9
More information
www.rsby.gov.in
or
http://rsby.gov.in/Documents.aspx?ID=1
or
madan.kavuru@giz.de
Editor's Notes
Will request if any of the SNAs are interested will be asked to visit these documents and contact .