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How to Avoid Inspection Fines
Moderator
Becky Ross
Marketing Manager
(303) 228-8753
bross@kpaonline.com
Presented By
Trevor Stage
Channel Partner Manager
tstage@kpaonline.com
303-228-2382
How To Avoid Inspection Fines
• Current trends of regulatory activity
• Top violations and why they show up
• Ways to Be Prepared
• Inspector Visit protocols
Trends in Regulatory Activity
Trends in Regulatory Activity
Top Violations – OSHA
• Hazard Communication
• Electrical Safety
• General Duty Clause
• Personal Protective Equipment
• Spray Finishing Using Flammables
Top Violations EPA
• Emergency / Spill Response
• Storage Tank Management
• A/C Certifications
• Hazardous Waste Management
• Recordkeeping and Reporting
Top Violations DOT
• Incorrectly Filled Out Shipping Papers
• Shipments by Air
• Training Requirements
• 24 Hour Emergency Number
• Labeling and Packaging Requirements
What causes them to show up?
OSHA & EPA
• Routine (Bad)
• Complaint (Worse)
• Incident (Awful)
DOT
• Air Shipment
• Ground Shipment
• On – Road Incident
Are you covered?
Safety Culture drives behavior reduces risk
Safety Culture EXAMPLES
• Management Walk-arounds
• Workplace hazards
• Unsafe behaviors
• In-house Inspections
• Training
• New hire orientation
Be prepared with existing Safety Culture
• Safety Committee Meetings
• Accident Investigation
• Employee Suggestions
Safety Culture
During an Inspection
1. Greet and Identify the Inspector
2. Conduct an Opening Conference
3. Accompany the inspector during the visit
4. Hold a closing conference
Greet and Identify the Inspector
• Employee Training
– Direct inspector to a manager
• Verify Identity
– Name of Individual
– Agency Represented
• Obtain a business Card
• Contact KPA or your EHS Consultant
Conduct an Opening Conference
• Remain Friendly and Professional
• Determine Purpose and Scope
• Notify Inspector of Company Safety Policies
and Restricted Areas
Accompany the Inspector
• Guide inspector to areas identified in the
opening conference
• Answer questions
– Do not guess
• Limit contact with mis-informed or disgruntled
employees
– Any employee may be asked for an interview
– An employee may request representation
During the Inspection (cont.)
• Take notes and observe sampling procedures
– Note any issues of high concern
• Take photographs
• Ask questions
– Answer when asked but do not volunteer
information
• Limit documents to those requested
Hold a Closing Conference
• Ask inspector to identify what was found
• Formal report
• Split samples and photographs
• Timeline of next steps
Report and Follow Up
• Write your own summary
– Include recommendation for remediation
• Maintain Communication
• Respond to the formal report
Important Takeaways
Be Prepared
• Communication
• Accurate paperwork
Take Complaints Seriously
• Respond quickly
• Prove your due diligence
Follow Inspection Protocols
• Identify Inspector
• Opening Conference
• Guided Inspection
• Closing Conference
 KPA arrives unannounced
 Thorough Facility Inspection
 Interviews 3 facility employees
– 1 Manager
– 2 Employees
 Coaching opportunities revealed on the spot
 Extensive report generated within
MyKPAonline.com
Protect Your Operations from EPA/OSHA Inspections
KPA Introduces: The 5th Visit
• Find out how your facility might fare if
visited by a regulator
• Reveal how well prepared your
employees are to respond to an
inspector
• Uncover management training
opportunities
• Decrease likelihood of potential fines.

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How to Avoid Inspection Fines and Regulatory Violations

  • 1. How to Avoid Inspection Fines
  • 2. Moderator Becky Ross Marketing Manager (303) 228-8753 bross@kpaonline.com
  • 3. Presented By Trevor Stage Channel Partner Manager tstage@kpaonline.com 303-228-2382
  • 4. How To Avoid Inspection Fines • Current trends of regulatory activity • Top violations and why they show up • Ways to Be Prepared • Inspector Visit protocols
  • 7.
  • 8. Top Violations – OSHA • Hazard Communication • Electrical Safety • General Duty Clause • Personal Protective Equipment • Spray Finishing Using Flammables
  • 9. Top Violations EPA • Emergency / Spill Response • Storage Tank Management • A/C Certifications • Hazardous Waste Management • Recordkeeping and Reporting
  • 10. Top Violations DOT • Incorrectly Filled Out Shipping Papers • Shipments by Air • Training Requirements • 24 Hour Emergency Number • Labeling and Packaging Requirements
  • 11. What causes them to show up? OSHA & EPA • Routine (Bad) • Complaint (Worse) • Incident (Awful) DOT • Air Shipment • Ground Shipment • On – Road Incident
  • 13.
  • 14. Safety Culture drives behavior reduces risk
  • 15. Safety Culture EXAMPLES • Management Walk-arounds • Workplace hazards • Unsafe behaviors • In-house Inspections • Training • New hire orientation
  • 16. Be prepared with existing Safety Culture • Safety Committee Meetings • Accident Investigation • Employee Suggestions
  • 18.
  • 19. During an Inspection 1. Greet and Identify the Inspector 2. Conduct an Opening Conference 3. Accompany the inspector during the visit 4. Hold a closing conference
  • 20. Greet and Identify the Inspector • Employee Training – Direct inspector to a manager • Verify Identity – Name of Individual – Agency Represented • Obtain a business Card • Contact KPA or your EHS Consultant
  • 21. Conduct an Opening Conference • Remain Friendly and Professional • Determine Purpose and Scope • Notify Inspector of Company Safety Policies and Restricted Areas
  • 22. Accompany the Inspector • Guide inspector to areas identified in the opening conference • Answer questions – Do not guess • Limit contact with mis-informed or disgruntled employees – Any employee may be asked for an interview – An employee may request representation
  • 23. During the Inspection (cont.) • Take notes and observe sampling procedures – Note any issues of high concern • Take photographs • Ask questions – Answer when asked but do not volunteer information • Limit documents to those requested
  • 24. Hold a Closing Conference • Ask inspector to identify what was found • Formal report • Split samples and photographs • Timeline of next steps
  • 25. Report and Follow Up • Write your own summary – Include recommendation for remediation • Maintain Communication • Respond to the formal report
  • 26. Important Takeaways Be Prepared • Communication • Accurate paperwork Take Complaints Seriously • Respond quickly • Prove your due diligence Follow Inspection Protocols • Identify Inspector • Opening Conference • Guided Inspection • Closing Conference
  • 27.  KPA arrives unannounced  Thorough Facility Inspection  Interviews 3 facility employees – 1 Manager – 2 Employees  Coaching opportunities revealed on the spot  Extensive report generated within MyKPAonline.com Protect Your Operations from EPA/OSHA Inspections KPA Introduces: The 5th Visit
  • 28. • Find out how your facility might fare if visited by a regulator • Reveal how well prepared your employees are to respond to an inspector • Uncover management training opportunities • Decrease likelihood of potential fines.