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Lunch with the CPO:
Eliminating Bottlenecks
Webinars
Dr. Gregory Jacobson
Chief Product Officer
greg@KaiNexus.com
Ryan Confer
VP of Implementation Services
ryan.confer@KaiNexus.com
(Skip to slide #11 to watch this webinar)
Agenda
• Define bottlenecks
• Why they are important to address
• How to identify bottlenecks
• How to respond to bottlenecks
(Skip to slide #11 to watch this webinar)
Spreading CI
Leadership
Methodology
Technology
(Skip to slide #11 to watch this webinar)
Define Bottlenecks
• Unassigned
• Overdue
• Submitted Resolution
• Divergence
(Watch this webinar)
Identifying Bottlenecks
Unassigned
Coaching Video: Respond Quickly
(Watch this webinar)
Identifying Bottlenecks
Overdue
(Watch this webinar)
Recommended Dashboard
Unassigned Overdue Submitted Resolution
(Watch this webinar)
Divergence
(Watch this webinar)
Divergence
Watch this webinar
Recap
• If you want to spread continuous improvement
effectively, you have to address your bottlenecks.
• Bottlenecks are:
– Unassigned
– Overdue
– Submitted Resolution
– Divergence
(Watch this webinar)
Lunch with the CPO:
Eliminating Bottlenecks
To learn about eliminating
bottlenecks with KaiNexus,
watch the full webinar:
Watch Now
Other Resources
Upcoming Webinars
KaiNexus Blog
Continuous Improvement
eBooks
Thanks!
• Web:
– www.kainexus.com
– blog.kainexus.com
• Past Webinars:
– www.kainexus.com/webinars
• Social media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
KaiNexus
@MarkGraban
mark@KaiNexus.com
Jason Coons
Kettering Health Network
@coonsja81
Jason.Coons@khnetwork.org

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