1. KALPANA RAI
3011 Gulfstream way (647) 741-9157
Mississauga ON L5N 6J8 kalprai@gmail.com
Information Technology Professional
System Analysis ~ Programming
HIGHLIGHTS OF QUALIFICATIONS
• 6 years progressive experience in Oracle Technology specializing in development,
maintenance, support, deployment of applications for Finance and Telecom clients
• Bachelor of Engineering Degree in Computer Science and visa status is permanent
resident
• Experienced in designing and writing queries in SQL for reporting
• Extensive knowledge in creating and maintaining database packages, stored
procedures, functions, cursors, indexes, synonyms and triggers
• Expertise in analysis, writing SAS programs, Teradata and Oracle queries,
troubleshooting technical issues and offering clients customized solutions
• Excellent skills in data migration process to migrate data from Teradata to Oracle
using SAS program and PL/Sql packages
• Strong skills in evaluation of stated requirements, designing database and
expectations in terms of technical feasibility and effort outcome
• Strong problem solving, prioritization, analytical, communication and organization
skills with the ability to manage multitask
• Sound ability to learn new tools and functional processes
• Ability to work with large data sets and extract required information in an organized
format
TECHNICAL SKILLS
• MS Word, MS Excel, MS Access, MS
PowerPoint , MS Visio
• Oracle 10g, Oracle Sql Plus, PL/Sql,
SSRS,SQL *Loader, Informatica Power
Center 9.5.1, SAS EG 9.1,Teradata
13.10
• VB.Net, ASP.Net, JavaScript, HTML,
Shell Script
• ALM, StarUML, Starteam, Unix,
SubVersion,WinSCP, Putty
EMPLOYMENT HISTORY
Oracle and ETL developer
Rogers Communications, Toronto ON Nov 2015 – Till date
• Analyzing business data in Teradata and Oracle database for data migration between
different systems as per the functional requirement
• Writing Teradata queries to generate the report for the business
• Developed SAS program to migrate the data from Teradata to Oracle
• Developed functional, technical specifications document and ER diagram based on
requirements using StarUML tool.
• Created tables, packages, stored procedures, functions, cursors, table array, indexes,
sequence using Sql developer tool to read data from different Oracle databases schema using
DB Link and load data into another Oracle database
• Worked on optimization of Oracle and Teradata queries to improve the performances
SCI Logistics

2. Exceptions Analyst Aug 2015 – Oct 2015
• Reviewed daily transaction logs detailing outstanding exceptions
• Tracked exceptions to their root cause in multiple systems and define the corrective action
required to facilitate resolution and confirmed that the corrective action was successful
• Developed procedural improvements to reduce future exceptions
• Worked closely with internal and external customers to resolve exceptions and determine
appropriate corrective action plans
• Gained a strong knowledge of multiple systems (Scancode and Oracle) and how they interact
• Introduced best practices, processes and methodologies, and provided feedback for
continuous improvement goals
• Performed other duties/projects/reports assigned by management
IT Application Developer Apr 2014 – Apr 2015
GE Capital, Mississauga ON
• Conducted project requirements gathering and end to end analysis of business requirements
for Integration Module implemented towards automating client’s manual tasks
• Developed functional, technical specifications document and ER diagram based on
requirements using StarUML tool. Also, coordinated with development team at offshore
• Created tables, packages, stored procedures, functions, cursors, indexes, sequence using
PL/Sql developer tool
• Executed/ tuned stored procedures, created staging tables and processes to extract data from
various sources such as delimited flat file.
• Created complex stored procedures for implementing business application logic and data
migration process
• Reduced timeline and costs by 50% in integrating new business on existing application
• Performed code reviews with technical architects and prepared deployment scripts
• Thorough hands on experience with all levels of testing viz., Unit, Integration, Performance
Regression, Back end, Functional testing
• Developed web application in VB.Net, ASP.Net and Sql to automate end to end integrations
and migration process of clients
• Deployed code on Development and Integration server, conducted testing, troubleshooting
and performance upgrades
• Worked as a Subject Matter Expertise and conducted knowledge sharing session for the team
PL/Sql Developer, Module Lead Aug 2013 – Dec 2013
Accenture, India
• Established business technical support group and actively participated in planning and
coordinating operational activities
• Increased customer service efficiency by adding new shift patterns, calendars, new
workflows and providing facility to crew to create work order in emergency
• Developed technical specifications based on requirements
• Designed new applications and coding as per technical specfications and coding standards
• Developed PL/Sql Stored Procedures, Microsoft Infopath forms and Reports, database
triggers for Oracle 10g database as per requirements
• Ensured proper scheduling of tasks by implementing scheduling rules
• Determined opportunities to increase efficiency of team performance and optimize resources

3. • Sharing the knowledge across team members by conducting KSS(Knowledge sharing
sessions)/creating documents
Kalpana Rai, (647) 741-9157 Page 2
PL/Sql Developer, Sr. Software Engineer Sep 2009 – July 2013
iGATE, India
• Performed business analysis and led project at client location (GE Capital, Mississauga)
• Performed Offshore-Onsite Coordination by gathering requirements from the Clients and
conveying them to offshore Team
• Carried out enhancements and expedited defect fixing requests using VB, ASP and PL/Sql
Oracle 10g
• Worked on performance tuning of complex queries and stored procedures as well as
Used bash, awk, sed to automate most of the daily activities like log monitoring, log rotation,
proactive systems monitoring including disk error detection
• Prepared Mockup and use case documents for new application
• Peformed DBA activities including user creation, trigger, grants, database Import/Export,
views, materialized views, types,cursor, tables, collections and shell scripting in order to
efficiently implement business functions
• Worked in support project for BUPA Insurance client as a Team player for 8 months (Jan
2013 – Aug 2013) and created report using SSRS and Sql developer. Also, monitored daily
activities and executed batch jobs to ensure that batch production runs smoothly
• Deployed code on development web server, conducted unit testing, troubleshooting and
performance upgrades
• Ensured system optimization by performing unit testing, tracking and closing of defects
using ALM tool
• Designed functional and technical documents for change request
EDUCATION
Bachelor of Computer Science 2008
Kurukshetra University, India
Diploma in Information Technology 2005
State Board of Technical Education, India
PROFESSIONAL DEVELOPMENT
Data Security Training 2014
(On job training) Mississauga, Canada
Insurance level 1 and Utility Domain Specific Training 2013
(On job training) India
Sql Server Reporting Service 2012
(On job training) India