Senior recruiter career site revamp

Senior Recruiter Career site
revamp
SNL’s talented Senior Recruiters

How the new site will look
Tabs
Office
locations
Populated
text

Layout
• Our culture
• The candidate experience
• Global benefits summary
• Our people

Tab 1 – Our Culture (Bridgette)
• Here I’d like you to write the copy that
describes the corporate culture of SNL. Please
feel free to reach out to individuals in all
geographies so that you can acutely capture
the SNL culture.
• You can also include here what makes SNL
Different?

SNL Culture & Values
• SNL Financial is committed to a performance management structure that cultivates, identifies, and
rewards exceptional performance. Effective performance management aligns the efforts of
managers and employees with departmental and company goals, promotes consistency in
performance assessment, motivates all employees to perform at their best, and is to be conducted
with fairness and transparency.
• Employees are responsible for actively communicating with their managers about their
performance, taking an active role in planning their development, being accountable for their
actions, and continually striving for excellence in their performance in support of departmental and
company goals.
• Managers are responsible for developing performance expectations with the participation of
employees; communicating with employees and superiors throughout the performance
management period about employees' goals, performance, and development; identifying
exceptional performance, recognizing successful performance, and coaching for improved
performance; and ensuring that employees have the tools, resources, training and development
needed to perform their responsibilities successfully.
• SNL Financial is responsible for providing an effective and fair performance management structure
and system that encourages effective communication between employees and managers,
communicating this structure to all employees and providing transparency into the process to
promote greater understanding, and ensuring that managers have the skills and resources to carry
out performance management successfully.

• SNL Financial compensates each employee with a base salary that meets external market ranges
and focuses on providing its high performers with the opportunity to earn total cash compensation
that exceeds the external market, according to the accomplishment of individual, group, and
company. The objective of the SNL Financial total cash compensation strategy is to attract,
motivate, engage, and retain qualified employees.
• SNL is a results-focused meritocracy, seeking to identify and reward top performers.
• Performance differentiation at all career levels and in all geographies is a core cultural imperative.
• Performance assessments are relative to goals and peers.

Things we can do within Wordle
Add or remove words
Make certain words larger or smaller
Change Format (vertical, horizontal, combination, all directions)
Change Font (several variations to choose from)
Change Color (several color formats already chosen or we can customize our own)
Change Color Variations
We need to recreate a new wordle each time so there is no way to place words where we want
them or make certain words a certain color, you simply continue to click reformat until you get to
something you like.
We could use this as a format and possibly have our graphics team come up with exactly what we
want.

Tab 2 – The candidate experience (Zac
/Imran)
• We can decide what we eventually call this
tab but as a project name we can call it the
candidate experience.
• Here I’d like you to write about the
recruitment process, candidate commitments
(if any), the candidate experience survey
• Imran it might be an idea to have an info
graphic on the candidate experience results
for 2013

Candidate Experience Tab
When you apply for a job, do you ever wonder where your application goes? We’ve
all been there and asked the same question. At SNL there is no wondering. We
promise honesty: to keep you informed, respect your time, and honor your interest in
our company. We make that promise not only because it’s our job, but because we
know first-hand how important this is to you.
When you apply for an opportunity, we promise:
● Your application will be reviewed by an assigned, internal recruiter.
● If you are a qualifying candidate, your recruiter will reach out to schedule a
quick chat. (about your qualifications and the interview process for this
position)
● If the position is not a good fit for your skills, we won’t let you dangle; we’ll
tell you upfront.
Throughout this process, we’re committed to having honest, private and consistent
conversations with you. If those conversations haven’t started within two weeks of
you submitting an online application, reach out to us. We don’t want to miss a chance
to meet you!
Learning and Development: Believe this would be better under Benefits or a Day in
the life of section.
At SNL, your career growth and development is important to us. The Learning and
Development team offer a wide variety of options including the addition of a new Learning
Management System. Upon launch, the LMS will contain over 100 eLearning modules for you
to take at your convenience, straight from your desk! In addition to Industry Conferences,
Web Seminars, and learning by doing, SNL will offer over 10 unique development workshops
in 2014.

Tab 3 – Benefits (Sam / Kalpit /Imran)
• Here I’d like you both to highlight some of the
cross geography benefits. Rather than dive
into the specifics, my thinking here is to
generalise e.g. Private health, PTO etc
• Imran can you conceptualise an info graphic
that would could go along with the text
(I’ll add up the benefits infographic by Tuesday
8th

Tab 4 A day in a life of? (Sam / Kalpit)
• Here can we utilise our Roll calls. These are
already done so can you think of a way to link
each departmental area on this link?
• I know we are not doing videos, but perhaps a
generic product video might go here also?
This is just a suggestion.

Meet SNL’rs
Current Position: Manager, Information Technology - Ahmedabad, INDBook
Smarts: MCA, Rajiv Gandhi University; IND.So Far : Alpesh feels that even
while being in a pure professional environment, he has learned to
enjoy small happiness that happens such as promotion at SNL or an
opportunity to outshine ourselves. It requires someone special to liberate
you and SNL does that to me each and every day of my life by
rejuvenating me every time.
“Advice is like snow - the softer it falls,
the longer it dwells upon, and the deeper in sinks into the mind.”Alpesh Joshi

Current Position: Associate Director, Content
Management - Charlottesville, VA
Book Smarts: BA in Government w/ Minor in History,
University of Virginia
So Far: Jennifer started her career at SNL over 13 years
ago, working part time in the Inside Sales team. Upon
graduation from UVA, she applied for and was given
her first content position at SNL.
I've always appreciated the advice to be honest with
my manager about my career path. Because of it, I've
been at SNL for over 13 years and have been lucky
enough to take on numerous opportunities and
challenges, both laterally and vertically throughout the
organization.
Jennifer Hendrick

• Current Role: Associate Director, Global Content
Operations - Islamabad Pakistan
• Book Smarts: University of the Punjab; MBA Finance
from Allama Iqbal Open University
• So Far: Muzzammil started as an Analyst at SNL in
2005. When he started there was a certain amount of
risk involved to join a brand new company in Pakistan.
However, when he looks back the decision to join SNL
was the perfect choice considering the success he has
had over the past few years. One of Muzzammil's
greatest achievements was starting a career as an
Accounts Assistant in a small firm and is now serving as
a member of the Senior Leadership for the Pakistan
office at SNL.
Muzzammil Sardar

• Current Role: Senior HR Manager, Global
Operations (UK, Europe, Asia, Australia, Manila)
• Book Smarts: Masters in Human Resource
Management (CIPD)
• So Far: Renu started her career at SNL as UK
HR/Office Manager in 2010 and is now heading up
Global HR Operations for all SNL sites outside of
Canada and North America. During her time at SNL,
Renu has seen the evolution of the Company on
both growth of SNL's employee population and
global presence which makes it an increasingly
exciting place to be, both personally and
professionally. Upon looking back Renu feels the
Company is reflective of SNL's passion to be
innovative, creative and world class not only in it's
products and clients but also with it's people, who
she believes are the true assets of the Company.
“Reward for hard work and ample growth opportunities
makes SNL the place to be!!”
Renu Assi

Adam Hall
What in your background best prepared you to be CFO?
A lot of people don’t know this, but prior to SNL my entire background prepared me to be CFO.
I have a degree in Economics and an MBA, I spent about 12 years working in Finance prior to
coming to SNL, and while I have been on the business side at SNL I have always looked at things
from a financial perspective - I’ve never strayed too far from my roots!
Chief Financial Officer
If you had to explain your job to a five-year-old, how would you describe it?
I am responsible for ensuring that all of the numbers reflecting the past are
accurate and all of the numbers reflecting the future reflect our optimal growth
trajectory.
What do you like most about this role?
I love being able to bridge the gap between the business side and the finance
side of the company - increasing the transparency into the numbers for
everybody outside of finance and getting the finance team involved in the
business plans and strategies.
That, and I love analyzing things - in this case looking at numbers in different ways to try to
identify patterns or trends that could change how we think about some or all of the business.
What would you like for people to know about the CFO role?
I think too often the entire Finance organization is looked on as the bad guys, the ones who
always say no or are trying to cut expenses in any way possible. The truth is that our goal is to
partner with the rest of the company to make the best business decisions possible; while we do
tend to focus on the numbers, we do so with a holistic perspective to maximize the growth of the
company.

Tahir Ali
Senior Analyst
What exactly do you do?
I work with our support teams to deal with client queries [and] keeping the
frontline support team updated with industry trends, product issues and
new tools. I also contribute to editorial publications such as Data
Dispatches, which focus on new issues and hot topics within the banking
industry. Just like any other member of my team, I act as a liaison for
external media requests.
How does your role contributes to the larger company?
I contribute to the usage of the product through various editorial
contributions, driving usage and educating clients about the possible uses
of SNL's data.
What skills do you need to be good at this role?
Without a doubt, one has to be on their toes to survive in this jungle!
Imagination and creativity are paramount for generating editorial ideas.
Analytical and logical thought processes are vital. An understanding of
SNL's clients and their expectations from us is critical.
The satisfaction gained from the fact that there are people out there depending on me, who I
am helping with my research, makes it worth all the hard work.
Research and Product Operations

Sudarshan Agrawal
Senior Analyst
I work in the Markets and Deals Product Operations team. My area of focus is M&A, capital
markets and market data of all the industries under SNL’s coverage. I provide product
support to SNL’s clients and ensure that their query regarding usage of the product, data
collection, etc. is resolved to their utmost satisfaction.
My profile enables me to contribute to the improvement of SNL’s
product and data quality. This ensures the highest standards of user
experience, thereby resulting in the higher rate of retention of business.
Since I am in touch with the end-user directly, I ensure that their
feedback and suggestions regarding the product and data quality reach
the right audience and all possible steps are taken to cater to the
expectations of the client.
The basic skills required are client management, knowledge of the
dataset and communication skills. Every client has his own standards and
expectations from SNL. The importance of these skills varies with the
situation and clients.
The users of SNL product know their stuff and every conversation with
our clients is a learning experience. The support surveys from clients are
another motivating factor of this job. It feels great when our clients
express how happy they are with our services.

Neil Powell
Senior Analyst
As an Analyst in Energy Product Ops, I mainly interface with clients who call in for help with
interpreting the data and/or using the SNL website and SNLxl add-in. I also write Data
Dispatches for the department.
SNL packages data that helps our clients make informed decisions in their
day-to-day work environment, and Product Ops analysts help clients
realize the value in SNL’s product and what they can actually do with the
tools we supply. We’re also a wealth of industry knowledge and provide
clients with information about where the data comes from and how you
can interpret it.
As you might imagine, strong communications skills are paramount due
to the large amount of our day spent working with clients. The ability to
manage your time is also paramount because you are getting pulled from
so many different directions.

Zac Reagan
Senior Recruiter
What Exactly do you do? How does your role contribute to the larger company?
We partner with managers to determine hiring needs; determine what the requirements are for
those needs; come up with an appropriate recruitment/sourcing strategy; hunt for the quality talent
within these requirement guidelines; sell qualified candidates on SNL; and present these candidates
to our stakeholders. I personally support all sectors within the Sales and Clients Services, Content
and News teams.
Ability to cultivate and build relationships, strong sales skills, big-picture
thinking , hunter’s mentality, listening, strong follow-up skills,
consultative, personable and approachable.
The ability to successfully partner with my stakeholders, determine the
need and requirements, develop the strategy and execute that strategy
to effectively find the best talent for the role.
What are its biggest challenges? How do you overcome them?
There are several challenges that immediately come to mind. First,
bridging the skills gap. There can be many requirements in place to find
the perfect candidate. Second, keeping up with sourcing changes. There
are thousands of sourcing options available today with the Internet. It is
important to find the most effective sourcing strategy for each individual
department and position. Lastly, maintaining a strong candidate
experience.
Human Resources (Talent Acquisition)

Sam Mathew
Senior Recruiter
What Exactly do you do? How does your role contribute to the larger company?
Attracting top talent has been the strategy for SNL. My job is to execute that plan whilst
attracting top talent who adds value to the workforce of the organization.
Ability to cultivate and build relationships, Hunter’s mentality, strong follow-up skills, listening,
consultative in nature, personable and approachable. Communication with stakeholders and
with the candidates is very important; patience is all that it takes to be a successful recruiter
with SNL.
When you live through your ego you don’t care about others, you care
for yourself. [The] best recruiters are “go givers,” because it is not
about them.
I love my job as it allows me to interact with a lot of people both inside
SNL and outside in the open market. I like the challenge which comes
with different positions at SNL. Finding niche skill set candidates in the
open market is like finding your lost car keys on a sandy beach. My role
is to attract top talent and I love what I do, it’s crazy.
What are its biggest challenges? How do you overcome them?
The biggest challenge is to get the right talent for the organization who is a cultural fit within SNL
... because we just don’t need someone to do a job, we want someone to add value to the job he
or she is doing.
The other challenge which I see is prioritization of stakeholder hiring needs. This is a challenge
because as a recruiter we just don’t work with one team or manager at a time, there are multiple
managers and departments with whom we work with.

Naseer Ahmad Nasir
Manager
So, what exactly do you do? What sector do you support?
I develop software ranging from Acquiring files from servers, Parsing and processing them and
adding them to SNL Data Environments, creating data entry forms in SNL Products where client of
SNL see those information. We get requirements of user stories from Project Managers and
implement them; Those are tested by Software Quality Assurance Engineers and UAT (Product
Ops and Financial Analysts).
How does your role contribute to the larger company?
We are developing application and continuously improving each of them to
remain with the technological changes and allowing company to compete
by improving efficiency of those applications which decrease cost.
A developer should have good software engineering skills ranging from
requirement analysis, software design skills, analytical and problem solving
skills, good communication and last but not least expert in software
development technologies like ASP.Net, C#, WPF, HTML, HTML, JS,
Database queries etc. That varies from one team to other.
This role allows us to show our productivity in terms of solution to various problems. We analyze
and think about the problem in our hands. We do research and find best possible way to create
pages / controls and other tools which can be utilized and provide end user an easy way to
working with SNL product.
Software Development

Brian Kelley
Software Developer
I spend most of my time developing software for the scrum team. This includes both the client-
facing SNL web product and internal content systems applications. I tend to specialize on the
product side.
How does your role contribute to the larger company?
Everyone's role is important, but really we have the most important role in the
company. We execute any change to our web product or content systems tools.
We take ideas and designs and make them into reality. If you can dream it, we
can do it!
The most critical skills to succeed in this role are problem solving and attention to
detail. Every new user story presents a new set of challenges to a developer.
Designing a well thought out solution that will hold up over time and meet
business requirements is akin to solving a puzzle. If requirements aren't
technically feasible, software developers can play a huge role in coming up with
alternatives that are. Beyond thinking outside of the box, developers need to
check and recheck every pixel and every line of code for accuracy and adherence
to the design and requirements.
First, my works add tangible value to our clients; I can open up snl.com, point to a page, and say "I
did that." Second, I'm always working through new challenges. I like that I'm presented with
problems, and it's up to me to figure out how to solve it.

Sales Team at SNL Financial
Chris Rushton
Sales Executive
What exactly do you do? How does your role contribute to the larger company?
My role is new business sales ... to find companies who do not subscribe to any SNL services and
make them become clients of SNL. It is hard; it is challenging, but it’s the way that our business
grows. My role directly influences the company’s bottom line.
What does a typical day look like for you?
Each day is different. Mostly its a combination of speaking to current sales
prospects, research and prep work. You manage a pipeline of prospective
clients. My area of focus will depend on which stage a prospect may be at.
Our approach — diagnostic selling — is about understanding the client’s
business, the challenges preventing it from reaching successful outcome
and how our product can help meet that outcome. It’s important that we
take our time to really connect the value of SNL to our clients’ needs; a lot
of that is done on the phone, in product demonstrations and in meetings.
The variety of clients that we work with. I can sell SNL to an asset manager, a regulator, an
investment bank. Each day, each meeting will be something new, and I’ll learn something
different. Being versatile, flexible and able to adapt to different situations makes the job fun
and interesting. I’ve learned heaps in the 10 months I’ve been here.

News Team at SNL Financial
Lorenzo Spoerry
Reporter
I work from London with the EFIG News team reporting on the European banking and insurance
space. My area of expertise is Italy. Our aim is to produce timely, accurate and comprehensive
coverage of the sector, and we work closely to make sure we have all our bases covered. Our
reporters tend to specialize in one or two geographies depending on the languages they speak, but
we'll chip in elsewhere as need be.
You need to write well and learn quickly. One day you might be writing
about the impact of changing oil prices on Russian bank shares (Related
article: Sberbank rides high on rising oil prices, for now - KD 17076377) the
next about private equity interest in Italian financials (Related article: Private
equity feeds on Italian finance - KD 14382813). It's important to spend a little
time away from your desk reading up on the industries you cover and trying
to spot trends.
I enjoy working with my colleagues here in London. We have a good esprit de corps. I also like
being able to interview experts in the field and pick their brains on subjects that I find interesting.

Nathan Stovall
Senior Editor
I essentially have two roles at SNL. I cover and write about the banking sector on my own, but I also
work regularly with the other bank reporters and editors and my fellow New York-based reporters.
Through my own stories, I aim to produce actionable information for our clients by reporting on and
analyzing news, trends and rumors in the bank space. I also work with the rest of the bank group to
help direct our reporting efforts and work with a wider variety of reporters both in New York and
Charlottesville to shape stories, find sources and develop new angles on our coverage.
You need to have some reporting chops and a pretty decent knowledge of the
banking industry. You also need to be able to work well with a wide variety of
people. To achieve both, you need to regularly question your own abilities and
work to improve them.
I love how much I’ve gotten to learn doing this job for close to 10 years. I get to
tackle market-moving topics on a daily basis, which requires me to speak to
experts in the field. Thankfully because of SNL’s brand and the years I’ve spent
covering the bank sector, I’ve gotten access to numerous executives and senior
advisers. Those guys are smart and fun to talk to and their perspective makes me
not only a better reporter, but a better teacher and source for our more junior
reporters.

Useful people and material
• Obviously we have mentioned that we have a rich
source of information already written. So this page is
to point you in the right direction
• https://sites.google.com/a/snl.com/w2snl/culture -
Our welcome to SNL email which highlights our
culture, benefits by geography, our History et al
• Nicole LaRocque – Communications Manager –
pictures, info graphics et al
• http://sentinelit.com/?_sm_au_=isVBtqsJ556VbGD5
• http://www.snagajob.com/about-us/careers/
• demo.hrmdirect.com/employment/index.php

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