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H.NO. A-5/63,Akbarpur Behrampur
Rahul Vihar, Ghaziabad
E-Mail Id- firstname.lastname@example.org
Building a career in a well-established and reputed organization, with hard work to
achieve success and satisfaction. I will perform with an attitude of learning & to attain the
set objectives with perfection, Thus being as asset to my company.
Hardworking, Dedicated, Friendly , Punctual and Pliant
Awarded with the Best Girl award in the Hostel in 2008.
position In Horlicks Dance Competition In Greater Noida 2011
EXAMINATION INSTITUTION/UNIVERSITY PASSING YEAR
Delhi University Pursuing
One Year Diploma in
Catering Technology &
AIIHM, Punjab Technical University,
Intermediate Ramee-sh International School Greater
Noida ,CBSE Board
10th Merry Angels Public School, Greater Noida,
3 Month Diploma in Basic
Uddyan Kendra (N.G.O),Grater Noida 2012
Got Best Runner up award in the college for “Earn While You Learn“ Project.
Certified with for Best Rangoli Competition in the school.
Awarded for the Best Grooming in the College.
Awarded with an Appreciation Letter thrice from the Guest in Fortune Hotel.
MS-Word, MS-Excel, MS-PowerPoint, Internet Explorer. Good Command over the
Intranet Portal and Siebel (Customer Relation Website) for Membership.
Total Work Experience:
Presently Working as GSA In ‘ Fotune Inn Grazia’ Member of ITC Group Noida,a 42
rooms Property from 17th
Feb 2014 to till date.
Worked with Clarks Inn Suites ,Sahibabad, the1 51 rooms Property as Front
Office Assistant from 09th
sep 2012 to . 16th
Worked as Ass.. GSA In Angel Residency for five month during studies.
Completed two months Vocational Training in Front Office Department in Hotel
Jukaso Inn Delhi,
JOB PROFILE IN FRONT OFFICE
Checking of daily logbook for all the messages.
Reservation of rooms updating on daily basis with proper density control chart.
Checking of Indian/Foreigner Hotel Register with ‘C’ Form on daily basis.
Checking of Discount percentage of corporate guests.
Maintaining Arrival& Departure Register, sent to FRRO Office On daily Basis.
Checking the cash details.
Responsible for smooth functioning of guest’s arrival and departure.
Sending Online Feedback to guest through Intranet Portal.
Sending trip advisor Link to the guest from the Microsoft Outlook.
Handling GM report also.
Good Knowledge of IDS.
Having good knowledge of Siebel (Cutomer Relationship Management Website.
Maintaining Lobby Log Book.
Maintaining Courtesy Call Register.
Preparing Long Staying Guest Tracker Report.
Taking Feedbacks from the In-house guest.
Checking of booking confirmation file through correspondence with fax & e-mail.
Gifts to the concerned persons who are responsible for bookings.
Listening to music & making friends.
Reading Books, Dancing.
Date Of Birth 15th
Father’s Name Lt. Shri Phool Singh
Marital Status Unmarried
Languages Known English, Hindi
Strength Hard Working, Quick Learner, “learner holic”
I hereby declare that the above written particulars are best of my knowledge are belief.
DATE: 05.07-15 (KAMINI VAISH)