Personal Information
Entreprise/Lieu de travail
Greater Atlanta Area United States
Profession
ITIL® V3 Expert ; Process Lead at AXIS Capital
Secteur d’activité
Technology / Software / Internet
À propos
CORE COMPETENCIES: ITSM • Continual Service Improvement and Managing Innovation • Process Transition • ITIL Training • Process Re-Engineering • Metrics Management • Process Excellence
Organizations worked with: Cognizant Technology Solutions, Mphasis, iGATE Global Solutions, IBM Global Solutions, IPower, NIIT
Training and Certifications:
• ITIL® V3 Expert
• ITIL® 2011 Intermediate Qualification Continual Service Improvement
• ITIL® 2011 Intermediate Qualification Service Operations
• ITIL® 2011 Intermediate Qualification Service Transition
• ITIL® 2011 Intermediate Qualification Service Design
• ITIL® 2011 Intermediate Qualification Service Strategy
• Six Sigma Green Belt
- Présentations
- Documents
- Infographies
CMDB - Use Cases
Puru Amradkar
•
il y a 6 ans
S.T.A.R- Special Thanks And Recognition Program
Lyndsay Seward
•
il y a 7 ans
OpSmart ITSM
NocSmart Fz
•
il y a 9 ans
Nagios Conference 2014 - Jorge Higueros - Making KPIs Component Work For You With Nagios
Nagios
•
il y a 9 ans
8th annual ITSM Industry Survey Results
Navvia
•
il y a 10 ans
How to Create a Strong Value Proposition Design for B2B - It's all about the customer
Daniel Nilsson
•
il y a 10 ans
IT Demand Management and Capacity Planning: Why Estimation Is Vital to Balancing the Scale
Quantitative Software Management, Inc.
•
il y a 9 ans
COBIT 5 as an IT Management Best Practices Framework - by Goh Boon Nam
NUS-ISS
•
il y a 10 ans
Making SIAM Work (for you)
Lockheed-Martin
•
il y a 10 ans
Service Integration and Management (SIAM)
NUS-ISS
•
il y a 9 ans