1. K A R E N L I G H T , M A , P H R , S H R M - C P
2307 Blackwood Road* Little Rock, AR 72207* C (501) 681-6169* karenlight@sbcglobal.net
S U M M A R Y
An enterprising and highly accomplished human resource professional with a proven track record of achievement in
employee relations, legal compliance, training, organizational development and change management. Assessing
organizational deficiencies. Designing/implementing change management solutions to drive successful organizational
alignment. Building and leading results-oriented teams. Improving staff productivity. Assuring safety compliance.
Communicating effectively with all levels of employees and management.
K E Y A C C O M P L I S H M E N T S
Implemented new policies and procedures for RiggsCAT, ensuring DOT compliance and avoiding fines. Employee handbook
was outdated. Identified omission of directed government drug testing policies as key issue. Led cross-functional team on nine-month
effort, reviewing and rewriting manual. Ensured new policies and procedures met mandated regulations. Received immediate approval
from legal counsel and executive management.
Developed low cost employee recognition programs for Easter Seals, improving staff satisfaction and morale. Agency faced
low workplace morale and productivity. Developed and administered agency-wide culture and satisfaction survey. Evaluated
information and proposed options, including organizational recognition and reward plans. Implemented low-cost recognition programs
including Employee-of-the-Month and non-monetary incentive awards such as high-quality thank you notes with movie tickets.
Created innovative safety training programs, increasing staff effectiveness and lowering healthcare costs 23%. Easter Seals
safety training programs were deficient. OSHA Hazard Communication Standard and Blood-borne Pathogens Standard were
considered boring and not taken seriously. Developed game-show style training modules based on Jeopardy and Family Feud to
present information and assess learning. Program was well received by all employees. Increased participant information retention 71%,
adherence to safety standards and decreased company healthcare costs.
E X P E R I E N C E
Currently contract Recruiter for Molex DataCom and Specialty Solutions through Adecco
1/2012-12/2016 UAMS OHR; Sr. HR Consultant in the Employee Services call center fielding questions on benefits and
policy/procedure, (1/2012-12/2014) Sr. HR Consultant-Recruitment recruit and staff Patient Care Techs for 18 Hospital
Units, (12/2014-11/2015) Human Resource Manager for ICE (Integrated Clinical Enterprise) HR field support for
Imaging, Lab/Path, Medical Specialties, and Musculoskeletal Service Lines.
11/2007 -- 5/2011Consulting Services through Strategic People Solutions
• Sourcing, hiring and onboarding of contract Sales Representatives for small start up client.
• Human Resource management, selection, compliance and organizational development services for small to
medium sized businesses.
• Sourcing, screening and hiring agricultural technology employees.
• Preparation of employee handbook and job descriptions.
• Administer employee satisfaction survey for local non-profit including compilation/analysis of results and
presentation to management.
• Cultural organization audit for small municipality. Recommendations to management for diversity improvement
initiatives.
• Audits of Human Resources function for small businesses. Recommendations to management to alleviate risk.
• Human Resource consulting using Profiles assessments in hiring.
• Conducted national searches for big box retail distribution centers across the United States.
Focus on Industrial Engineers, Distribution Managers, Operations Managers, and Line Managers.
11/07-4/08 Herring Group; Executive Recruiter/Human Resource Consultant Conducted national
searches for big box retail Distribution Centers across the United States. Primary focus on upper level Human Resource
positions, Industrial Engineers, Distribution Managers, Operations and Line Managers.
10/06 – 8/07 Barloworld Industrial Distribution, Charlotte, NC

2. Karen Light, PHR
Senior Organization Performance HR Specialist
• Provided HR support to 10 Barloworld Truck Center locations in 5 states: AR, TN, MS, LA, TX; traveled 60% of time to
ensure appropriate level of support.
• Served as the main point of contact for 30 branch managers regarding employee relations, performance
improvement, coaching and counseling.
 Assisted 600 employees in the resolution of Consumer Driven Health Plan benefits questions, claims and or issues.
 Conducted follow up on employee Performance Improvement Teams (PIT) to determine the status of this initiative for
approximately 8 stores.
 Assisted in the development of Employee Value Creation training materials to support team building initiatives and
conducted approximately 40 classes for managers and employees within a 6 month period.
 Participated in job fairs to market Barloworld and build the brand name in various employment markets.
 Collaborated with the OP Implementation Champion to implement teamwork and empowerment into the fixed
operations (service and parts departments).
1/02 – 10/06 Riggs CAT
Human Resource Manager
• Provided HR services to the corporate office and 10 field store locations; worked in the corporate office and managed a HR
Assistant and a Benefits Specialist.
• Reviewed and administered policies and procedures; ensured company compliance with applicable state and federal laws;
participated in annual salary/benefits surveys; maintained affirmative action and applicant tracking logs; acted as EEO
Officer.
• Investigated and resolved employee complaints, issues and disciplinary actions; administered, collected and provided the
results of the annual employee survey.
• Prepared unemployment benefit reports and was the representative at appeal hearings.
• Developed and conducted management training on soft skills and employment laws and new employee orientation.
• Served as the plan administrator for 50M asset 500 participant profit sharing and 401(k) retirement plan.
• Handled the recruitment process for an average of 50 positions; attended job fairs, posted positions on various newspapers
and with professional organizations, forwarded qualified resumes to managers for further review.
A D D I T I O N A L E X P E R I E N C E
Early career in HR Management as a generalist for a small meat packing plant and two state affiliated non-profit
organizations.
Academic work study program at UALR in Management Department, Psychology Department and paid
internship as HR Assistant with Prostaff.
Experience in retail with Target Stores, Bed Bath & Beyond, and Tuesday Morning. Full service restaurant
positions with Bennigan’s (Brinker International) prior to career in HR.
E D U C A T I O N
UNIVERSITY OF ARKANSAS AT LITTLE ROCK, M.A., Interpersonal/Organizational Communications, 2002
UNIVERSITY OF ARKANSAS AT LITTLE ROCK, B.B.A., Management with emphasis in HR and Labor Relations, 1993
L I C E N S U R E
Certified Professional in Human Resources (PHR) since 1995
SHRM Certified Professional (SHRM-CP) since 2015
Professional Affiliations
Current member Society for Human Resource Management (SHRM) and Human Resource Management Association of
AR (HRMA).
Past General Director Human/President Human Resource Management Association of AR.
2010 and 2011 HRMA Conference

3. Karen Light, PHR
O T H E R Q U A L I F I C A T I O N S
Microsoft Office, UltiPro, ABRA HR and Payroll, Cognos, SAP
UAMS Leadership Academy December 2015