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Publié le

Kaizen Event Report
Executive Sponsor
Value Stream Champion
Facilitator
Team Lead
Event Objectives

Allen Ward
Sally McKinsey
Dave Parks
Sean Michaels

Event Name Order Fulfillment Process
Event Dates 11/26 - 11/28/2008

Key Improvements Implemented

1

Reduced lead time from time requistion is received until it is input from
approx 11 days to 2 days.

Engineers and maintence given access to ERP and
trained how to create requisitions

2

Reduce number of approvals form 5 to no more than 2

Before Photos, Graphs and/or Data

ERP coding changed only department manager
authorization is required if total spend is less than
$5000
Department managers trained on approval process
including need to engage IT group if purchasing
application programs

3

4

5

Measurable Results
Metric

1

Lead Time

2

Process Time

3

Rolled First
Pass Yield

4

Handoffs

5

Unit of
Before
Measure Measurement

Collateral Benefits
Projected
After
Measurement

Projected
Change

Days

8.3

2.3

-72.3%

Min

55.0

25.0

-54.5%

%

4.0

72.0

1700.0%

Each

6.0

2.0

- Reduced equipment downtime due to waiting for
parts; trickle-down effect re: stress on maintenance
department and inter-departmental conflicts
- Less frustration with the purchasing process
- Reduced lost-time,and improved productivity, due to
walking requisitions through the approval process
- Should see less premium freight costs due to
expediting of purchased parts and customer orders.

-66.7%

Team Members

6

Dianne O'Shea

Ryan Austin

7

Sean Michaels

Mary Townsend

8

Sam Parks

9

Paul Dampier

10

Michael Prichard

After Photos, Graphs and/or Data

Publié dans : Business
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