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© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Facilitating Ideation
with External Open
Collaborativ...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Study Background - Emerging Forces of Innovation:
Bri...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Background -Continued
Problem
• 57% of employees are ...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Forms of External
Communities
4
Sunday, May 18, 2014
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
The Rise of External Sources of Knowledge Creation an...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
CoP Crowd/Freelance Open Collaborative CoP Peer to Pe...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Crowdsourcing
Outsourcing to a Crowd (Howe, 2005)
• I...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Crowdsourcing Persona
• Primary Persona found in Crow...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Crowdsourcing 2.0
• Open platform provided by a
compa...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Collaborative Open Communities
• Mostly collaborative...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Collaborative Open
Communities Persona
• Communal - D...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Peer to Peer and Open
Innovation
• Mostly Collaborati...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Persona of Peer to Peer and
Open Innovation
• Some Co...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Tips for Facilitating OCCoP
14
Sunday, May 18, 2014
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Tips
15
• Must have a stable innovation/ideation
proc...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
More Tips
• Process must be able to sort and share
ar...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Even More Tips to Support
Facilitation
• Facilitate d...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
18
References:
Howe, J. (2006, 2 June) ‗Crowdsourcing...
© 2014 Knowledge and Innovation Science Consulting and Coaching Inc.
Karla Phlypo Ph.D.
Knowledge and Innovation Science C...
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Facilitating Ideation with External Open Collaborative Communities_SIKM May 20, 2014

This presentation provides an overview of the different types of external communities. The presentation describes the role of crowdsourcing, crowdsourcing 2.0, open collaborative communities, open innovation and peer to peer communities. This content was derived from a study conducted in 2013 on Bridging enterprises and their use and facilitation of open communities of practice. You will learn about the community types, the persona most prevalent in each type of community, and tips for facilitating open collaborative communities.

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Facilitating Ideation with External Open Collaborative Communities_SIKM May 20, 2014

  1. 1. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Facilitating Ideation with External Open Collaborative Communities Karla Phlypo PhD May 20, 2014 1 Sunday, May 18, 2014
  2. 2. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Study Background - Emerging Forces of Innovation: Bridging Enterprises and Open Communities of Practices • Provided insight into the emergent paradigm of bridging organizations • What it means to be part of open communities of practice (OCoP) • How bridging enterprise facilitated OCoP • Aim was to understand the values, persona of the participants of OCoP and Bridging enterprise • Understand the business model and structure of the Bridging enterprise 2 Sunday, May 18, 2014
  3. 3. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Background -Continued Problem • 57% of employees are feeling unfulfilled and underutilized in their jobs. (Gibbons, 2009; Shalley, Gilson and Blum, 2009) - Feeling they cant participate in innovative or creative ways. • Radical Innovation opportunities allude conventional business models • Creative individuals are looking for ways to express their creativity. 3 Sunday, May 18, 2014
  4. 4. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Forms of External Communities 4 Sunday, May 18, 2014
  5. 5. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. The Rise of External Sources of Knowledge Creation and Innovation Capacity Building 5 Sunday, May 18, 2014
  6. 6. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. CoP Crowd/Freelance Open Collaborative CoP Peer to Peer/ Open Innovation 6 Sunday, May 18, 2014
  7. 7. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Crowdsourcing Outsourcing to a Crowd (Howe, 2005) • Independent Individuals • Problem Solving • Ideation • For Cash and Prizes • Competitive • Sponsored by an organization 7 Sunday, May 18, 2014
  8. 8. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Crowdsourcing Persona • Primary Persona found in Crowdsourcing - Narcissistic Individualist - Driven by Status, and material truths1 - Cognitive Self Expressive Individualist - Driven by internal guidance, and systems and holistic view2 8 Note: 1 Graves, Kegan &VanMarrewijk 2 Graves, Kegan &VanMarrewijk Sunday, May 18, 2014
  9. 9. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Crowdsourcing 2.0 • Open platform provided by a company • Developers of technology use platform as spring board • Enterprise sponsored Process and Requirements for development Or • Bridge to market place 9 Sunday, May 18, 2014
  10. 10. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Collaborative Open Communities • Mostly collaborative • Enterprise as Bridge to manufacturing and distribution • Some cash & intrinsic motivation • Cooperative • Not sponsored by corporations 10 Sunday, May 18, 2014
  11. 11. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Collaborative Open Communities Persona • Communal - Driven by group consensus3 • Absolutist - Driven by Authority Rule though collaborative under the right conditions4 • and a few Narcissistic and Cognitive self expressive individualist 11 Note for full reference see references at the end of this presentation. : 3 Graves, Kegan &VanMarrewijk 4 Graves, Kegan &VanMarrewijk Sunday, May 18, 2014
  12. 12. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Peer to Peer and Open Innovation • Mostly Collaborative • Intrinsic motivation • Fulfills desire to share creative capacity • Cross functional • Rarely compensated extrinsically • Project driven by universities or interest groups (enthusiast) 12 Sunday, May 18, 2014
  13. 13. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Persona of Peer to Peer and Open Innovation • Some Communal • Mostly Cognitive Self expressive 13 Sunday, May 18, 2014
  14. 14. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Tips for Facilitating OCCoP 14 Sunday, May 18, 2014
  15. 15. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Tips 15 • Must have a stable innovation/ideation process • Easy user interface for participant to collaborate • Easy way to input and sort ideas and concepts for future use • Process must drive collaboration not competition Sunday, May 18, 2014
  16. 16. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. More Tips • Process must be able to sort and share archived ideas. • Enterprise must have a transparent process of how the ideas will be use and if they are used a way to inform the collaborative open community of their use. • Provide Training on how to collaborate, use the tools, as well as self governance practices. 16 Sunday, May 18, 2014
  17. 17. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Even More Tips to Support Facilitation • Facilitate discussions to keep those who desire to cause mischief from disrupting the delicate balance. • If there is compensation for collaboration outcomes, make it clear and easy to understand. • Values need to be aligned with the collaborative open community. (Phlypo, 2013) 17 Sunday, May 18, 2014
  18. 18. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. 18 References: Howe, J. (2006, 2 June) ‗Crowdsourcing: A definition‘, crowdsourcing: Tracking the rise of the amateur [Online forum content]. Retrieved from http:// crowdsourcing.typepad.com/cs/2006/06/crowdsourcing_a.html Gibbons, J. M. (2010, January). I can‘t get no…job satisfaction, that Is (Report R-1459-09-RR). The Confidence Board. Retrieved from http://www.conference- board.org/ Graves, C. W. (2005). The never ending quest: A treatise on an emergent cyclical conception of adult behavioral systems and their development; Dr. Clare W. Graves explores human nature. (C. C. Cowan & N. Todorovic, Eds.). Santa Barbara, CA: ECLET Publishing. Graves, C. W. (1974). Human nature prepares for a momentous leap. The Futurist, 8(2), 72–85. Retrieved from wfs.org Graves, C. W. (1970). Levels of existence: An open system theory of values. Journal of Humanistic Psychology, 10(2), 131–155. Graves, C. W. (1966). Deterioration of work standards. Harvard Business Review, 44(5), 117. Retrieved from http://hbr.org/ Kegan, R. (2009). The Evolving Self: Problem and Process in Human Development. Cambridge, MA: Harvard University Press. Kegan, R., & Lahey, L. (2009).Immunity to change: How to overcome it and unlock the potential in yourself and your organization. Cambridge, MA: Harvard Business Press. Phlypo, K. (2013). Emerging forces of innovation: Bridging enterprises and open communities of practice. (Dissertation and Theses). Walden University. Retrieved from Retrieved from http://search.proquest.com/docview/1462041984?accountid=14872 Shalley, C. E., Gilson, L. L., & Blum, T. C. (2009). Interactive effects of growth need strength, work context, and job complexity on self-reported creative performance. Academy of Management Journal, 52(3), 489–505. doi:10.5465/AMJ.2009.41330806 van Marrewijk M. (2010a). The cubrix, an integral framework for managing performance improvement and organizational development. Technology and Investment 1(1), 1. doi:10.4236/ti.2010.11001 van Marrewijk, M. (2010b). A value-based and multi-level model of macro economies. Technology and Investment, 1(1), 35. doi:10.4236/ti.2010.11005 Sunday, May 18, 2014
  19. 19. © 2014 Knowledge and Innovation Science Consulting and Coaching Inc. Karla Phlypo Ph.D. Knowledge and Innovation Science Consulting and Coaching Inc. Clarkston MI Blog: Distilledwisdom.tumblr.com Email: karla.s.phlypo@gmail.com Contact: 248.802.7779 19 Sunday, May 18, 2014

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