1. Pre-Summit Workshop
20 February 2017
Summit
21 & 22 February 2017
Post-Summit Workshop
23 February 2017
Radisson Blu Plaza Hotel Sydney
Enhancing essential skills and building a solid foundation for
successful leadership and career excellence in the property
industry
Understand your core strengths and
build the confidence to lead with
authenticity
EARLY BIRD DISCOUNTS
Book & Pay by 15 November 2016 to
receive an additional Value Plus Discount!
Phone: +61 2 8239 9711
www.liquidlearning.com
Booking Code - I
Establish a healthy work and life
blend
Enhance the communication skills to
expand your influence
Position yourself for the next
promotion
Women in Property
Leadership Summit 2017
FEATURED SPEAKERS
Rachel Argaman
Chief Executive Officer
Toga Far East Hotels
Christopher Mourd
Head of Real Estate
LJ Hooker Real Estate
Michelle Abbey
Fund Manager
AMP Capital
Anastasia Clarke
Chief Financial Officer
The GPT Group
Liz Crotty Principal, Former Head of Transactions and
Major Projects for Commonwealth Bank of Australia
PEGG Property Consulting
Diane Christensen
Vice-President Human Resources, Asia Pacific
Cushman and Wakefield
Anna Welanyk
Executive Director, Valuation Services
Property NSW
Arabella Macpherson
Founder and Communications Coach
Resonate Communications Coaching
Mark Broomfield
Director of Property
Macquarie University
Vanessa Caputo
Principal Lawyer
Caputo Lawyers
Adam Treffry
General Manager Group Property
Australia Post
Kate Langan
Group General Manager, Property
Australia and New Zealand Banking Group
Robyn Stubbs
Board Director and Executive Coach
Aventus Property Group
Sara Pratt
Chief Operating Officer
Colliers International
Aaron McGhee
Managing Director, Asset Managment Services
Knight Frank
Deborah Coakley
Executive General Manager, Customer and Marketing
DEXUS Property Group
Leanne Pilkington
Managing Director
Laing+Simmons Corporation
Sadhana Smiles
Chief Executive Officer
Harcourts Group Victoria
Suzette Lamont
Director of Client Solutions, Asset Services
CBRE Group
Sally Franklin Group Executive,
Real Estate Services & Business Operations
Investa Property Group
Valerie Orton
Speaker, Author and Coach
Head Hand and Heart Management
MEDIA PARTNERS
2017 Theme:
‘Unleash the power within’
2. 9.00 - 4.30
Leading through Stress and Fear - Finding your Strength in Any Situation
The property industry can be extremely unpredictable and volatile, leading to stress and fatigue amongst even the most seasoned leaders. Stress and
uncertainty can overwhelm you and derail your effectiveness. Whether dealing with periodic restructures or economic changes, the inner strength you
develop to understand and manage the triggers of stress will be what propels your career even in times of crisis. This ability is a vital part of a leader’s
formula for success in this environment.
To be a good leader, you must make effective decisions quickly and efficiently and think outside the box when it comes to solving problems. Fear, if poorly
managed can paralyse our ability to execute that process. In reality, fear does not have to be your enemy and, in fact, the fallacy of fearless leadership can
be incredibly misleading. Once you understand your fears, you can learn to use them productively and get through any situation.
Conflict resolution is also an incredibly important tool to develop. You must learn to objectively understand the problems presented and nurture your
relationships to overcome the source of conflict in your life. Finally, you must learn to build your resilience from within as a way to approach your external
stresses by establishing a place of strength internally.
This experiential, full day workshop, presented by a leading expert in resilience and personal development, will go into the depths of what it means to find
the strength within yourself to tackle all the triggers of stress in your life.
Learning to make good decisions and creatively solve problems
• Defining and fully understanding the issues at hand
• Learning to prioritise your problems accordingly
• Identifying alternative approaches to problem solving and making your final decision
The myth of fearless leadership – Leading through fear
• Recognising your fears and challenging them productively
• You are not alone – Identifying the people you can turn to for advice
• Accepting imperfection and striving for improvement
Understanding the art of conflict resolution
• Separating people from problems
• Listening carefully to different interests
• Exploring options together and nurturing relationships
Building your resilience from within
• Developing a mindset based on strengths
• Improving your confidence and self-esteem
• The seven factors to build everyday resilience
Expert Facilitator: Valerie Orton Speaker, Author and Coach
Head Hand and Heart Management
Valerie Orton is an author, speaker and coach who focuses on the power of resilience to effectively transform the way people deal with change. She helps
leaders, businesses, and organisations develop the skills necessary to flourish in an increasingly unpredictable business environment. Her book, Everyday
Resilience – Creating Calm from Chaos is available through all on-line bookstores, as well as Amazon. It contains practical tools and strategies to build
inner resources to sustain whole-of-life wellbeing. Drawing on academic research and her own personal stories, Valerie will inspire you to create your own
path to resilience.
With over twenty years’ experience, Valerie’s focus has been People Development, including: employee engagement and transformation, alignment of
workforce strategies with organisational purpose, values and objectives, increased efficiency, personal productivity, personal empowerment and lifestyle
issues.
During the past 25 years, Valerie has presented nationally and internationally to educators, professionals, and business people. Valerie has worked with
organisations including Commonwealth Bank of Australia, University of Sydney, UTS, University of NSW, Australian Stock Exchange, AMP, American
Express, BHP Steel, St George Bank, Canon, Uncle Bens, Arnotts, and Vodafone. She has presented to EO in New Zealand at their annual conference,
and was a past Director of Professional Development of Professional Speakers Australia.
Valerie’s qualifications include: Master of Applied Science (Social Ecology), Bachelor of Arts (Psychology, Philosophy), Certifications in Business
Management, Myers Briggs Type Indicator, NLP and Executive Coaching. Valerie was a mentor on the Women in Business Mentor program and is a
Creators of Peace facilitator.
Pre-Summit Workshop
20 February 2017
WORKSHOP SCHEDULE
• 8.30 - 9.00 Registration
• 9.00 - 10.40 Session One
• 10.40 - 11.00 Morning Tea
• 11.00 - 12.30 Session Two
• 12.30 - 1.30 Lunch
• 1.30 - 3.00 Session Three
• 3.00 - 3.20 Afternoon Tea
• 3.20 - 4.30 Session Four
• 4.30 Close of Workshop
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au
3. Day One
Summit
21 February 2017
Constructing a vision of success from th
8.30 - 8.55 Registration and Morning Coffee
8.55 - 9.00 Official Welcome and Opening Remarks from
the Chair
9.00 - 9.40 OPENING KEYNOTE CASE STUDY
Leadership, philosophy and happiness -
Achieving harmony in your world
Achieving harmony in life and leadership may seem like
a perpetual balancing act, where at any moment you
feel poised to topple off the tight-rope. Finding harmony
does not have to be a struggle if conceived within. Rachel
believes in encouraging the heart as a means of success
and is dedicated to nurturing a positive environment. That
dedication extended to her appearance on Undercover
Boss, where she scrubbed, cooked and cleaned alongside
her team to learn how to improve the environment of her
own staff. Today, she will share her advice on not just how
to find that balance, but on the benefits of leading from a
place of emotional agility to connect your philosophy and
happiness with your leadership. She will discuss:
• Self-management - Taking responsibility for your own
well-being
• Beyond compartmentalisation – Other techniques to
coping
• Leading through philosophy
Rachel Argaman Chief Executive Officer
Toga Far East Hotels
9.40 - 9.50 Questions and Discussion
9.50 - 10.30 CASE STUDY
Take a closer look at yourself - Managing your
personal brand for greater success
How do you want to be perceived? What do you stand for?
The importance of perception is omnipresent in business
and establishing a strong personal brand is a powerful tool
for gaining traction in your career. But, how do you develop
the right image to propel you forward as a natural leader?
Suzette posits that success doesn’t occur in an entirely
linear fashion; rather, more often you climb a career lattice
than the ladder. To do this well, she suggests your personal
brand maximise your strengths instead of striving for the
impossible dream of perfection. She will discuss:
• Adaptability and personal growth
• Looking in the mirror to find your true strengths
• Differentiating yourself from the crowd and maintaining an
engaging brand
Suzette Lamont Director of Client Solutions, Asset
Services
CBRE Group
10.30 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.35 CASE STUDY
Leading with authenticity – Having confidence in
your value and staying true to your identity
In a male-dominated field, it can seem tempting to try to fit
into the office culture by adapting your personality to be ‘one
of the boys.’ But, this robs you of your authenticity and bit by
bit, the dissolution of your own leadership style and values
can wear you down. Kate believes that success stems from
recognising and having confidence in your own business
worth. Drawing from her own learning experiences, she
hopes to share with you the value of remaining authentic,
even when you are the minority and the importance of
building confidence in your contributions. She will discuss:
• Staying true to yourself in a diverse team
• Following your passion against any odds
• Building confidence and recognising your value
Kate Langan Group General Manager, Property
Australia and New Zealand Banking Group
11.35 - 11.45 Questions and Discussion
11.45 - 12.35 INTERACTIVE PANEL DISCUSSION
Designing a positive future as a leader
A good leader understands the needs of their team and can
guide them through difficult challenges. As obstacles appear
in the pathways of so many women in the industry, finding
ways to help those early in their leadership journey is an
important skill to develop. As a leader, how do you articulate
a vision and apply the skills of a change agent to break
through rhetoric, challenge the status quo and take action
to achieve that vision? Our accomplished panellists will offer
insight into their own leadership methods and provide ways
to foster a positive future for your team. They will discuss:
• The mutual benefits of mentorship
• What it means to be a sponsor and how to find your own
• Overcoming imposter syndrome to recognise your own
business value
• Leading with vision and providing the line of sight needed
to make achieving it a reality
Sara Pratt Chief Operating Officer
Colliers International
Aaron McGhee Managing Director, Asset Managment
Services
Knight Frank
Anna Welanyk Executive Director, Valuation Services
Property NSW
Mark Broomfield Director of Property
Macquarie University
Rachel Argaman Chief Executive Officer
Toga Far East Hotels
12.35 - 1.35 Networking Lunch
1.35 - 2.15 CASE STUDY
Being positively impatient - Channelling advice
into action
When we left childhood behind and gained our own wealth of
responsibilities, we generally let go the idea of having a role
model to guide us through life’s decisions. Yet, regardless of
our own level of success, we can still benefit immensely from
the wisdom of those we admire. Deborah will speak to the
importance of role models and channelling their guidance
into action. Pulling both from history and her own personal
experiences, she will share tidbits of the advice she has
enacted over the course of her career. She will discuss:
VALUE PLUS DISCOUNT
Receive up to $400 off registration if you
register and pay by 15 November 2016
PLUS TWO WORKSHOPS!
Plus Two Separately Bookable Full-Day
Workshops on 20 & 23 February 2017
2017 Theme: ‘Unleash the power within’
Leadership encompasses more than the simple coordination and
management of responsibilities. It is about relationships, vision, guidance
and inspiration and must be grown. Becoming a great leader is much like
constructing a building. You must first establish strong foundations and
then build the walls, each of which symbolise a skill acquired and mastered,
to complete the structure of your success. With the guidance and insight
from our esteemed industry experts, you will learn how to better build that
strong structure, because you have all the materials and tools already at
your fingertips to unleash the power within to reach your leadership goals.
4. Summithe inside out
EARLY BIRD DISCOUNT
Receive up to $150 off registration if you
register and pay by 18 January 2017
SUPER SAVER DISCOUNT
Receive up to $300 off registration if you
register and pay by 16 December 2016
• The women who paved the way before us
• Drawing inspiration from those close to you
• Taking initiative to reach your goals
Deborah Coakley Executive General Manager,
Customer and Marketing
DEXUS Property Group
2.15 - 2.25 Questions and Discussion
2.25 - 3.05 EXPERT COMMENTARY
Invest in YOU to achieve peak performance
Juggling the high-pressure demands of today’s workplace
can make it appear impossible to take the time to look after
your own well-being. Yet, pausing for even just a moment to
understand yourself and then regenerate, can help build your
internal resources to tackle that next big project with more
fervour. With her holistic approach, Valerie will show you the
benefits of taking care of your physical, mental and emotional
health, to reflect upon your work and to rejoice once you have
succeeded. She will discuss:
• Practicing healthy habits to improve your productivity
• Using the process of reflection to grow on an intellectual and
emotional level
• The importance of acknowledging your achievements
Valerie Orton Speaker, Author and Coach
Head Hand and Heart Management
3.05 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.10 CASE STUDY
Understanding and managing your stress in a
volatile environment
When working in an often unpredictable environment, it can
feel difficult to cope with mounting pressures and changing
expectations. Maintaining resilience throughout these
fluctuations and learning to effectively contain your emotions
is incredibly empowering. It is important to understand that
keeping your emotions in check does not mean you have
to let go of your personality. Anastasia will recall her past
experiences, particularly through the heart of the Global
Financial Crisis, to explore strategies for you to find your own
path to emotional strength. She will discuss:
• Understanding and managing your stress
• Making difficult decisions under pressure
• Recognising the root of your emotions to develop emotional
strength
Anastasia Clarke Chief Financial Officer
The GPT Group
4.10 - 4.20 Questions and Discussion
4.20 - 4.30 Concluding Remarks from the Chair
Day Two 22 February 2017
8.30 - 8.55 Morning Coffee
8.55 - 9.00 Opening Remarks from the Chair
9.00 - 9.40 OPENING CASE STUDY
Cultivating the power to overcome obstacles
through stronger relationships
Every woman has the power to generate ideas and take
the required action to make them a reality. In so doing
they can transform their own lives, and the lives of others.
Follow along on Sadhana’s journey from receptionist
to CEO as she shares how she learned to cultivate this
power by creating and nurturing better relationships
and converting challenges into opportunities to achieve
extraordinary results. Her gender was not a hurdle to
overcome; it was her power. She will discuss:
• Relationship building
• Finding common ground in a diverse team
• Dealing with discrimination and staying true to yourself
in a challenging environment
Sadhana Smiles Chief Executive Officer
Harcourts Group Victoria
9.40 - 9.50 Questions and Discussion
9.50 - 10.30 CASE STUDY
Maximising your leadership potential
Leadership is an attitude, not a title. Leanne Pilkington,
the Managing Director of Laing + Simmons Corporation,
has been fine-tuning her exceptional leadership skills in
the property industry for over thirty years. Drawing from
her own career journey and the tools she has picked up
along the way, she will show you how to stand out as a
leader and take initiative, ensuring you always showcase
your leadership potential. She will discuss:
• Reaching your full potential
• Understanding the motives of others as a key tool
• Culture by design - Having fun is part of the journey
Leanne Pilkington Managing Director
Laing+Simmons Corporation
10.30 - 10.40 Questions and Discussion
10.40 - 10.55 Morning Tea
10.55 - 11.35 EXPERT COMMENTARY
Building better stakeholder relationships
through effective communication skills
Stakeholders can have a massive impact on the success
of a project, especially when juggling the input of multiple
stakeholders, each with their own interests. The challenge
lies in how do you keep your partners happy without
relinquishing control of your project? Ultimately, the key
to this challenge relies on building better relationships
through expert communication skills. Arabella will
explore techniques to handle even the most difficult
of stakeholders so you can keep working together as
content and committed collaborators. She will discuss:
• Building rapport and trust through conversation
• Understanding the true interests of your stakeholders
• Using body language to convey confidence and
positivity
Arabella Macpherson Founder and
Communications Coach
Resonate Communications Coaching
11.35 - 11.45 Questions and Discussion
NETWORKING RECEPTION
4:30 - 5:30PM
Make the most of your experience,
join us to network over complimentary
canapés and drinks
5. Devising practical strategies to advance your leadership potential
Phone: +61 2 8239 9711
www.liquidlearning.com
• Heads of Property,
Transactions, Projects,
Lease Management, Fund
Accounting, Retail, Product
Development
• General Managers of Property,
Retail, Investment, Leasing
• National Managers and
National Operations Managers
• Group Managers
• Senior Managers of Property,
Research, Valuation
• Facilities Managers
• Asset Managers
• Business Development
Managers
• Team Leaders
• Leasing Executives
• Property Financial Services
• Property Consulting
• Legal Services for Property
WHO WILL ATTEND
Female leaders and emerging leaders or ‘high potentials’ within a variety of
property and related roles, including:
her own experiences, she will explore confidence and
the courage needed to seize the opportunities that seem
potentially out of reach and the importance of taking a risk to
achieve greatness. Discuss:
• Having the confidence to promote yourself and your abilities
• Finding the courage to apply for and accept new and
challenging roles
• Ensuring your success in positions that stretch your
expertise and capabilities
Sally Franklin Group Executive, Real Estate Services &
Business Operations
Investa Property Group
3.05 - 3.15 Questions and Discussion
3.15 - 3.30 Afternoon Tea
3.30 - 4.30 INTERACTIVE CLOSING ROUNDTABLE
Looking into the future - Your picture of career
success
As the event comes to a close, take one last journey of
reflection and focus on key take-away lessons to guide your
future. Our chair, Robyn Stubbs, Executive Coach, Non-
executive director for Aventus Property Group and former
General Manager of Retail Leasing for Stockland Commercial
Property, will draw upon the important lessons learned
throughout the conference to propel your career and guide
you through the process of implementing your own personal
development plan. She will discuss:
• Key skills required to succeed as a leader in the property
industry
• Mapping our your own leadership pathway
• Putting your plan into action to succeed as a leader
Robyn Stubbs Board Director and Executive Coach
Aventus Property Group
4.30 Concluding Remarks from the Chair
and Summit Close
11.45 - 12.25 CASE STUDY
Maintaining productivity through flexibility
Many companies across the property industry are learning
the value of workplace flexibility. However, there is a
potential challenge: how do you take advantage of flexible
work while maintaining your productivity? With over two
decades of experience, Christopher Mourd has had an
incredibly successful career and is a vocal supporter of
workplace flexibility and better parental leave conditions.
He will offer methods to increase your productivity and
performance outside the office, while suggesting insightful
tips to maintain your career progression. He will discuss:
• Maintaining productivity while working remotely
• Increasing performance at home and on the road
• Positioning yourself for promotions while working flexible
hours
Christopher Mourd Head of Real Estate
LJ Hooker Real Estate
12.25 - 12.35 Questions and Discussion
12.35 - 1.35 Networking Lunch
1.35 - 2.25 INTERACTIVE PANEL DISCUSSION
Reaching a balance - Bridging the gap between
your professional and personal lives
In today’s hectic world, the pressures from both our
personal and professional responsibilities can create
conflict in our lives. Contrasting demands pull us in different
directions creating considerable stress. They can make
us feel like we must make the difficult choice between
pursuing career goals and maintaining the responsibilities
we share at home and within the wider community. When
your life inside and outside the office are at odds, how
do you bridge that gap and continue to progress in your
career and lead a fulfilled personal life? In this session, our
highly experienced panel will provide insight and techniques
to achieve an optimal balance in both worlds. They will
discuss:
• Returning to the workforce after career breaks
• Maintaining a sense of self while juggling priorities both
inside and outside the office
• Reaching a healthy equilibrium between your work and
personal life
Michelle Abbey Fund Manager
AMP Capital
Liz Crotty Principal, Former Head of Transactions
and Major Projects for Commonwealth Bank of
Australia
PEGG Property Consulting
Diane Christensen Vice-President Human
Resources, Asia Pacific
Cushman and Wakefield
Vanessa Caputo Principal Lawyer
Caputo Lawyers
Adam Treffry General Manager Group Property
Australia Post
2.25 - 3.05 CASE STUDY
Finding the courage and confidence to take
career risks
As with much in life, the biggest rewards in your leadership
career often come from the greatest risks taken. It can
be one of the most difficult challenges you encounter to
actually step out of your comfort zone and take those
leaps. Sally is no stranger to risk-taking; throughout her
career she has taken on seemingly unachievable challenges
and has found a way to rise to the occasion. Referencing
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FOLLOW THIS EVENT
6. 9.00 - 4.30
Breaking Down the Walls - Communication Skills to Elevate your Leadership
Communication is a fundamental element of good leadership - it is the foundation upon which you build your ongoing success. Not only is it necessary
to build and maintain relationships, be it with employees, clients or your superiors, but it is a major driver in establishing cohesion within the group. Your
communication skills as a leader directly affect the direction of your leadership career.
Becoming a brilliant communicator requires skills beyond simply the effective expression of your own thoughts and ideas. You must have the ability to
understand and read people, to constructively receive communication and to master the art of nonverbal language. Even the subtleties of pitch, tone and
speed are instrumental in creating the right rhythm to make an impact on your audience. As the property industry continues to expand into international
markets, intercultural communication will also play a large role in success as you must learn to best handle any situation with a diverse clientele.
This interactive workshop will explore these important elements to enhance your natural ability to effectively communicate. You already have all of the core
skills with you; join our innovative, experienced, and expert facilitator to learn to better apply this important foundation to further develop your career.
Reading people – Tailoring your style to personality types
• Understanding the different personality types in people
• Quickly identifying personality types and communication preferences
• Adapting your communication style for the best response
Receiving communication – Active listening and effective questioning
• Listening with your whole body to establish rapport and demonstrate attention
• Employing strategic listening to understand the speaker’s real needs and motivations
• Asking reflective, deflective and leading questions to provide structure, direct the flow of the conversation and reach closure
Beyond the words – Non-verbal and para-verbal communication
• Using eye contact and posture to convey meaning
• Effective gesturing to illustrate a purpose
• Fine-tuning pitch, tone and speed of your speech to make an impact
Cross-cultural communication in a growing multicultural world
• Identifying barriers to cross-cultural communication
• Improving your cultural understanding
• Avoiding faux pas in intercultural interactions
Expert Facilitator: Arabella Macpherson Founder and Communications Coach
Resonate Communications Coaching
With more than nine years of corporate communications coaching, a degree in Performance and over 15 years of international performance training,
Arabella Macpherson specialises in advanced communication skills. These skills ensure her clients are more effective leaders and are able to influence
others easily whilst increasing their enjoyment measurably. Arabella’s coaching is skill based ensuring her clients have the right formats, processes
and techniques to deliver the results they need. Leaders learn how to decode behaviour and understand how to connect, motivate and inspire others.
Arabella’s clients have included Lend Lease, MM+J Architects, American Express, Herbert Smith Freehills, Clayon Utz, News Corp, Deloitte and Coates
Hire.
Post-Summit Workshop
23 February 2017
ABOUT THE EVENT
The future of the property industry hinges upon the next great leaders to forge the way. As research continues to show the value of a diverse
leadership team, it is increasingly important to step up your game as a female leader in the property world.
This mercurial and unpredictable industry often brings unexpected challenges and obstacles to female leaders. Yet, despite the challenges, you have
the tools within you to construct your ideal leadership future. Liquid Learning’s inaugural Women in Property Leadership Summit brings together
experienced female leaders and accomplished industry experts to provide insight, advice, motivation and support for your journey.
Through anecdotal case studies and inspiring commentaries, this Summit offers participants the chance to develop and enhance the skills needed to
assemble a strong structure of your leadership success.
SPONSOR TODAY!
Limited sponsorship and exhibition opportunities
available. For your chance to brand yourself as a
market leader, please call: +61 2 8239 9711 or email:
partnership@liquidlearning.com.au
TEAM BOOKINGS
Receive a 20% discount when
booking a team of 8 to attend,
please call: +61 2 8239 9711 or
email: registration@liquidlearning.com.au
