1. Kathryn R. Ferguson Cell phone: (440)-752-0275
834 West 11th
St Lorain, OH 44052 Katie.Haupt89@gmail.com
Professional Profile
Hard worker who has a love for computer technology and customer service.
 Proficient in Microsoft Office programs
 Has abilities to type a substantial
amount of words per minute
 Trained in the insurance verification
process
 Adaptable to learning new software
for the job
 Has an acceptable amount of
knowledge in computers
 Has knowledge in the process of
billing Medicare and Medicare
products
ProfessionalExperience
Cleveland Clinic Fairview Hospital Cleveland, OH
11/18/2013 - Present
PAS Financial Counselor
Achievements:
 Employee of the month November 2014 and April 2016
 Collected the most Copayments from patients in 2014
Responsibilities:
 Responsible for collecting patient demographics and insurance
 Effectively runs insurance verification software to check for eligibility
 Provides financial assistance to patients who don’t have insurance
 Answers telephone calls from patients and clinical staff on different
floors
 Registers patients that are being directly admitted to the floor in a timely
matter
Home Instead Senior Care North Ridgeville, OH
04/2013 – 11/2014
Caregiver
Responsibilities:
 Assisted clients in their home with personal care and other activities of
daily living
 Provided emotional support to the client and client’s family
 Quickly responded to client’s needs and emergency situations
 Provided quality companionship to the elderly
 Was able to work hands-on, and be independent in client’s home

2. Kathryn R. Haupt(440)-752-0275Katie.Haupt89@gmail.com
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TLC Home Health of Ohio Avon Lake, OH
09/2007 – 12/2012
STNA
Responsibilities:
 Assisted clients in their home with personal care and other activities of
daily living
 Provided emotional support to the client and client’s family
 Quickly responded to client’s needs and emergency situations
 Provided quality companionship to the elderly
 Was able to work hands-on, and be independent in client’s home
Target Corporation Amherst, OH
10/2008 – 04/2013
Cashier
Achievements:
 Achieved one-hundred guest service satisfaction
 Recognized for collecting the most Credit Card and Debit Card
applications
 Cross-trained in every work center in store
Responsibilities:
 Assisted guest with shopping needs in a timely matter
 Ringing out guests, and was dependable in all work centers
 Assisted guests with returns, wedding/baby registries, and photo pick-
up/drop off
 Assisted guests with the store Credit Card and Debit Card applications
 Stocked shelves and register aisles in a timely matter
Education
South University, Savannah, GA
Associates in Allied Health Science in Nursing
June 2014
References
References are available upon request.