3. A group of 6 friends are backpacking through Europe for the summer. They’ve been
traveling together for 1 month already, but they’re starting to get on each other’s nerves
(get tired/annoyed with each other)
How can they get along better on their trip? What advice do you have for getting
along with everyone when you travel?
4. What advice would you give to someone who is on a flight and the
person sitting next to them is being extremely loud / rude and keeps
talking.
5. What advice would you give to a group of friends who are planning to go camping? When
should they go? What should they pack? Is there anything else they should be aware of
before going?
6. What advice would you give to a family who traveled to the beach, only to be stuck in a long
monsoon. What activities can they do instead of playing at the beach?
7. What medical advice can you give to someone who is on a boat and starts to feel
sea sick?
8. Many people love to travel to new countries, but not everyone is a fan of
trying new foods. What advice would you give to a picky eater?
10. Accommodation: a place where you live
or stay, especially for a holiday or when
you’re staying somewhere for a short
time.
11. People who are backpacking often stay in inexpensive accommodation.
One of the cheapest ways to travel is to stay in a H___ST____
*You can rent a shared or private room. It’s often a simple bed and maybe
a desk. Bathrooms may be shared too.
12. People who are backpacking often stay in inexpensive accommodation.
One of the cheapest ways to travel is to stay in a HOSTEL
*You can rent a shared or private room. It’s often a simple bed and maybe
a desk. Bathrooms may be shared too.
13. Can you list some of
the advantages &
disadvantages to
staying in a hostel?
14. Can you tell me the difference between a HOTEL & a RESORT
15. The main difference between a Hotel and a Resort is…
Families & people traveling for pleasure often book a RESORT.
This accommodation offers more space, many restaurants, spas, activities, and
tours. The focus of resorts to get “R&R”: REST & RELAXATION.
16. The Plaza Hotel in NYC
Most business travelers & travelers in urban areas chose to stay in a HOTEL.
They can be very simple or very luxurious.
They are usually booked by travelers who will spend more time outside their
accommodation.
17. When you’ve traveled with your family, what
accommodation do you usually stay in?
- stay with family members
- Hotel
- Resort
- Other…
19. In order to make sure you have a room,
you should always make a R____________TION.
(book a room before your arrival)
20. In order to make sure you have a room,
you should always make a RESERVATION.
(book a room before your arrival)
21. When you arrive, you can check-in at the
reception desk. This is usually located in the hotel
/resort L_____Y
22. When you arrive, you can check-in at the
reception desk. This is usually located in the hotel
/resort LOBBY
23. What are some questions a Hotel Receptionist
may ask a guest?
How about a guest
to the receptionist?
24. Common Check-in Questions
(Receptionist to Guest)
- Do you have a reservation?
- What’s your last name / surname
- May I see your passport / I.D.?
- Did you reserve a… (single room, double
Room, etc.)
- Did you book an (ocean view, city view, etc.)
- Would you like help with your luggage?
- Are you ready to see your room?
25. Upon check-in, your luggage will be taken to your room by the B______HOP /
PORTER
26. Upon check-in, your luggage will be taken to your room by the BELLHOP/ PORTER
27. The Receptionist will give you a K__________ or a
K________ C__________ to get into your room.
29. In the Lobby, there’s usually a G__________Shop where you can buy
(usually expensive) souvenirs.
30. In the Lobby, there’s usually a Gift Shop where you can buy (usually expensive)
souvenirs.
31.
32. ’F______________' are places that visitors can go to, such as Swimming
pools, Saunas, Tennis courts, Golf courses, Gyms, Spa etc.
’A_______________' are services & items that the hotel offers to its guests,
such as laundry services, Salon, Room service, Laundry, Car service; as well
as Shampoos, Soap, Hair dryer, Towels, etc.
33. ’FACILITIES' are places that visitors can go to, such as Swimming pools,
Saunas, Tennis courts, Golf courses, Gyms, Spa etc
’AMENITIES' are services & items that the hotel offers to its guests, such as
laundry services, Salon, Room service, Laundry, Car service; as well as
Shampoos, Soap, Hair dryer, Towels, etc.
37. Many hotels provide a few C______________________ (FREE) Amenities, such as
• SH________________ to wash your hair
• S_________________ to smell fresh!
• T_______________ & a toothbrush to keep your teeth white.
• A C_______________ for your hair
And most hotels will offer free bottles of water.
38. Many hotels provide a few COMPLIMENTARY (FREE) Amenities, such as
• SHAMPOO to wash your hair
• SOAP to smell fresh!
• TOOTHPASTE & a toothbrush to keep your teeth white.
• A COMB for your hair
And most hotels will offer free bottles of water.
39. Most resorts will provide a R_____________ and Sl________________ for guests to
wear around their room.
40. Most resorts will provide a ROBE and SLIPPERS for guests to
wear around their room.
41. Most hotels will include a M______ Bar in the room for when the guests want to eat
snacks and drink. These are NOT complimentary, and often O_________PRICED.
42. Most hotels will include a MINI Bar in the room for when the guests want to eat
snacks and drink. These are NOT complimentary, and often OVERPRICED.
43. You may need to call to order extra T_______________ to be delivered to your room
by H_________________.
44. You may need to call to order extra TOWELS to be delivered to your room
by HOUSEKEEPING.
45. Other Items you may need to request:
I________
H___________
Assistance with the
S__________
L____________ Services
46. Other Items you may need to request:
IRON
HAIR DRYER
Assistance with the
SAFE
LAUNDRY Services
48. If you don’t feel like eating out, you can always order R_______ S__________ and
have food delivered to your room.
49. If you don’t feel like eating out, you can always order ROOM SERVICE and have
food delivered to your room.
50. Many places will offer a Complimentary Breakfast B________________. If you’re
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,
juices and breads.
51. Many places will offer a Complimentary Breakfast BUFFETT. If you’re
lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,
juices and breads.
52. If you’ve got an early morning appointment, you can call the front desk to request a
W______-U_______ C___________.
Someone will call you in the morning to make sure you get up!
53. If you’ve got an early morning appointment, you can call the front desk to request a
WAKE-UP CALL.
Someone will call you in the morning to make sure you get up!
57. Hello, My name is Thao. I have a
___________.
a) check-in
b) reservation
c) reserve
58. Hello, My name is Thao. I have a
___________.
a) check-in
b) reservation
c) reserve
59. Is there ________________ between the
pool view and the garden view?
a) a difference in price
b) more expensive
c) cheaper
60. Is there ________________ between the
pool view and the garden view?
a) a difference in price
b) more expensive
c) cheaper
61. OK, ________________ with the the double
room with the pool view please.
a) make me
b) I'll go
c) do it
62. OK, ________________ with the the Double
room with the pool view please.
a) make me
b) I'll go
c) do it
63. Would it be ________________to see the
room first?
a) good
b) allow
c) possible
64. Would it be ________________to see the
room first?
a) good
b) allow
c) possible
65. Well, the room is a little dark. Do you have
any that are ________________?
a) lighter
b) brighter
c) sunny
66. Well, the room is a little dark. Do you have
any that are ________________?
a) lighter
b) brighter
c) sunny
67. Could I ________________ see the ocean
view room please?
a) make a look
b) take a see
c) take a look
68. Could I ________________ see the ocean
view room please?
a) make a look
b) take a see
c) take a look
69. Before you can check-in to your room, you
must pay ________________.
a) ahead
b) upfront
c) advance
70. Before you can check-in to your room, you
must pay ________________.
a) ahead
b) upfront
c) advance
71. How do I ________________ this
restaurant? Is it walking distance, or must I
take a taxi?
a) come to
b) arrive in
c) get to
72. How do I ________________ this
restaurant? Is it walking distance, or must I
take a taxi?
a) come to
b) arrive in
c) get to
73. How much ____________ from here to the
restaurant?
a) does a taxi cost
b) is the taxi price
c) do I pay a taxi
74. How much ____________ from here to the
restaurant?
a) does a taxi cost
b) is the taxi price
c) do I pay a taxi
75. Yes, can you get housekeeping to
________________ my room, please?
a) clean up
b) make up
c) change up
76. Yes, can you get housekeeping to
________________ my room, please?
a) clean up
b) make up
c) change up
77. Yes, could you tell the family in the next
room to _________________ at night? They
were listening to music all night and we
couldn't sleep.
a) be quiet
b) be silent
c) keep silence
78. Yes, could you tell the family in the next
room to _________________ at night? They
were listening to music all night and we
couldn't sleep.
a) be quiet
b) be silent
c) keep silence
79. What time do we have to
________________ tomorrow?
a) check
b) check out
c) get out
80. What time do we have to
________________ tomorrow?
a) check
b) check out
c) get out
81. Is there somewhere we can
________________ until our flight this
evening?
a) security our bags
b) lock our bags
c) leave our bags
82. Is there somewhere we can
________________ until our flight this
evening?
a) security our bags
b) lock our bags
c) leave our bags