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© 2009 Site-Seeker, Inc.
www.site-seeker.com
Social Media
For
Manufacturing
Kathy Hokunson
Regional Sales Manager
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Officially Social Media is
“an umbrella term that defines the various activities that
integrate technology, social interaction and the
construction of words, pictures, video and audio.”
www.wikipedia.org
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
The premise of social media marketing
and PR is engaging the consumer in
conversation in a way that provides
mutual benefit.
From:
Marketing Sherpa
2009 Social Media and PR Benchmark Guide
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
13 hours : The amount of video uploaded to YouTube every minute
412.3 years: The amount of time it would take to watch every video on YouTube
100,000,000: The amount YouTube videos watched every day
1382%: The monthly growth rate of twitter users January – February 2009
3,000,000: The average number of tweets on twitter.com every day
5,000,000,000: The number of mins. spent on facebook every day
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
Social Media is:
1. Public Relations
2. Customer Service
3. Loyalty Building
4. Collaboration
5. Networking
6. Customer Acquisition
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Ultimately it is ALL about gaining . . .
AUTHORITY
LEADERSHIP
TRUST
© 2009 Site-Seeker, Inc.
www.site-seeker.com
“These platforms have been the perfect tools to get
the word out to a large range of the customers.”
“These tools have allowed us to promote new products to
new markets with a very minimal expense.”
“This diligence has increased their website
traffic at an astounding rate.”
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Social Media Sites
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
Who uses Linkedin & Why?
•Business professionals
•LinkedIn promotes:
•business intelligence
•business development
•creation of business relationships
•conversation
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Community
• Connecticut Manufacturing Network
• New England Manufacturing
• Connecticut Aviation and Aerospace Professionals
• CBIA
• CT Technology Council
• Connecticut Optics & Photonics
• 50 groups for the term Kaizen
• 66 groups for the term Lean Manufacturing
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Your Linkedin Profile
•Create your account
•Build your online profile - Completely
•Summarize your expertise
•Build your community
•Request Recommendations
•Give Recommendations
•Integrate blog
•Upload presentations
•Join and engage in relevant groups
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Promoting Linkedin
•Let people know and promote your profile
Kathy Hokunson
Sales Manager
Site-Seeker, Inc. 
Phone: (860) 844-0560
Cell: (860) 982-8636
Fax: (860) 844-8161
www.site-seeker.com
Read my blog: www.site-seeker.com/kathysblog
follow me on: Linkedin and Twitter @katiehoke
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
www.site-seeker.com
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Twitter is a free social networking and
micro-blogging service that enables its users to send and read
other users' updates known as tweets. Tweets are text-based
posts of up to 140 characters, displayed on the user's profile page
and delivered to other users who have subscribed to them
(known as followers).
From:
Wikipedia
© 2009 Site-Seeker, Inc.
www.site-seeker.com
2
„What‘s the latest
news (about that
company)?“
• PR / Corporate
communications
• Demonstrate
expertise by
sharing
knowledge
Business Uses
Informational
4
„Fresh bread just
out of oven now“
Automatic
• Data Push and
Automated
Interaction with
Customers /
Customer
Systems
Business Uses
3
„What are you
missing?“
Promotional
Business Uses
• Channel for new
form of
promotion
• Organise /
Promote Events
1
„What has your
attention?“
(„What are you
doing?“)
• Monitoring &
Customer Service
• Market research
• Emotional bond
B2C, B2E, E2E
Business Uses
Personal
Types of Twitter Communication
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Tweetdeck to Manage Your Twitter Community
© 2009 Site-Seeker, Inc.
www.site-seeker.com
We asked a
question . . . .
We got an
answer . . .
© 2009 Site-Seeker, Inc.
www.site-seeker.com
We wanted
people to
know . . .
And it
worked !
TRAFFIC: 195 Clicks
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Before you start. . .
Define your objectives
•What are your goals
•Who do you want to reach
•Is it personal, professional or both
•How often can you consistently interact
•Why type of information do you wish to share
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Where to Start
•Don’t get overwhelmed – you don’t need to do it all
•Focus on areas where your clients and prospects engage
•Start simple & make it effective
•Once you are comfortable in one, try another
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Twitter Resources & Tools
www.tweetdeck.com
http://twitter.grader.com/
www.hashtags.org
www.wefollow.com
http://business.twitter.com/twitter101
www.twuffer.com
www.bit.ly
© 2009 Site-Seeker, Inc.
www.site-seeker.com
Recommended Reading
Online Reputation Management (ORM)
http://outspokenmedia.com/guides/orm-guide/
Enquiro Research
Marketing to a B2B Technical Buyer
http://pages.enquiroresearch.com/b2b-tech-
2007.html?source=Marketing_To_A_B2B_Technical_Buyer_whitepaper
© 2009 Site-Seeker, Inc.
www.site-seeker.com
www.site-seeker.com
Thank You
Kathy Hokunson
kathyhokunson@site-seeker.com
Follow me
@katiehoke
@siteseekerinc
@FuZionMarketing

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Social Media For Manufacturing

  • 1. © 2009 Site-Seeker, Inc. www.site-seeker.com Social Media For Manufacturing Kathy Hokunson Regional Sales Manager
  • 2. © 2009 Site-Seeker, Inc. www.site-seeker.com Officially Social Media is “an umbrella term that defines the various activities that integrate technology, social interaction and the construction of words, pictures, video and audio.” www.wikipedia.org
  • 3. © 2009 Site-Seeker, Inc. www.site-seeker.com © 2009 Site-Seeker, Inc. The premise of social media marketing and PR is engaging the consumer in conversation in a way that provides mutual benefit. From: Marketing Sherpa 2009 Social Media and PR Benchmark Guide
  • 4. © 2009 Site-Seeker, Inc. www.site-seeker.com © 2009 Site-Seeker, Inc. 13 hours : The amount of video uploaded to YouTube every minute 412.3 years: The amount of time it would take to watch every video on YouTube 100,000,000: The amount YouTube videos watched every day 1382%: The monthly growth rate of twitter users January – February 2009 3,000,000: The average number of tweets on twitter.com every day 5,000,000,000: The number of mins. spent on facebook every day
  • 5. © 2009 Site-Seeker, Inc. www.site-seeker.com © 2009 Site-Seeker, Inc. Social Media is: 1. Public Relations 2. Customer Service 3. Loyalty Building 4. Collaboration 5. Networking 6. Customer Acquisition
  • 6. © 2009 Site-Seeker, Inc. www.site-seeker.com Ultimately it is ALL about gaining . . . AUTHORITY LEADERSHIP TRUST
  • 7. © 2009 Site-Seeker, Inc. www.site-seeker.com “These platforms have been the perfect tools to get the word out to a large range of the customers.” “These tools have allowed us to promote new products to new markets with a very minimal expense.” “This diligence has increased their website traffic at an astounding rate.”
  • 8. © 2009 Site-Seeker, Inc. www.site-seeker.com Social Media Sites
  • 9. © 2009 Site-Seeker, Inc. www.site-seeker.com © 2009 Site-Seeker, Inc. Who uses Linkedin & Why? •Business professionals •LinkedIn promotes: •business intelligence •business development •creation of business relationships •conversation
  • 10. © 2009 Site-Seeker, Inc. www.site-seeker.com Community • Connecticut Manufacturing Network • New England Manufacturing • Connecticut Aviation and Aerospace Professionals • CBIA • CT Technology Council • Connecticut Optics & Photonics • 50 groups for the term Kaizen • 66 groups for the term Lean Manufacturing
  • 11. © 2009 Site-Seeker, Inc. www.site-seeker.com Your Linkedin Profile •Create your account •Build your online profile - Completely •Summarize your expertise •Build your community •Request Recommendations •Give Recommendations •Integrate blog •Upload presentations •Join and engage in relevant groups
  • 12. © 2009 Site-Seeker, Inc. www.site-seeker.com Promoting Linkedin •Let people know and promote your profile Kathy Hokunson Sales Manager Site-Seeker, Inc. Phone: (860) 844-0560 Cell: (860) 982-8636 Fax: (860) 844-8161 www.site-seeker.com Read my blog: www.site-seeker.com/kathysblog follow me on: Linkedin and Twitter @katiehoke
  • 13. © 2009 Site-Seeker, Inc. www.site-seeker.com
  • 14. © 2009 Site-Seeker, Inc. www.site-seeker.com
  • 15. © 2009 Site-Seeker, Inc. www.site-seeker.com
  • 16. © 2009 Site-Seeker, Inc. www.site-seeker.com Twitter is a free social networking and micro-blogging service that enables its users to send and read other users' updates known as tweets. Tweets are text-based posts of up to 140 characters, displayed on the user's profile page and delivered to other users who have subscribed to them (known as followers). From: Wikipedia
  • 17. © 2009 Site-Seeker, Inc. www.site-seeker.com 2 „What‘s the latest news (about that company)?“ • PR / Corporate communications • Demonstrate expertise by sharing knowledge Business Uses Informational 4 „Fresh bread just out of oven now“ Automatic • Data Push and Automated Interaction with Customers / Customer Systems Business Uses 3 „What are you missing?“ Promotional Business Uses • Channel for new form of promotion • Organise / Promote Events 1 „What has your attention?“ („What are you doing?“) • Monitoring & Customer Service • Market research • Emotional bond B2C, B2E, E2E Business Uses Personal Types of Twitter Communication
  • 18. © 2009 Site-Seeker, Inc. www.site-seeker.com Tweetdeck to Manage Your Twitter Community
  • 19. © 2009 Site-Seeker, Inc. www.site-seeker.com We asked a question . . . . We got an answer . . .
  • 20. © 2009 Site-Seeker, Inc. www.site-seeker.com We wanted people to know . . . And it worked ! TRAFFIC: 195 Clicks
  • 21. © 2009 Site-Seeker, Inc. www.site-seeker.com Before you start. . . Define your objectives •What are your goals •Who do you want to reach •Is it personal, professional or both •How often can you consistently interact •Why type of information do you wish to share
  • 22. © 2009 Site-Seeker, Inc. www.site-seeker.com Where to Start •Don’t get overwhelmed – you don’t need to do it all •Focus on areas where your clients and prospects engage •Start simple & make it effective •Once you are comfortable in one, try another
  • 23. © 2009 Site-Seeker, Inc. www.site-seeker.com Twitter Resources & Tools www.tweetdeck.com http://twitter.grader.com/ www.hashtags.org www.wefollow.com http://business.twitter.com/twitter101 www.twuffer.com www.bit.ly
  • 24. © 2009 Site-Seeker, Inc. www.site-seeker.com Recommended Reading Online Reputation Management (ORM) http://outspokenmedia.com/guides/orm-guide/ Enquiro Research Marketing to a B2B Technical Buyer http://pages.enquiroresearch.com/b2b-tech- 2007.html?source=Marketing_To_A_B2B_Technical_Buyer_whitepaper
  • 25. © 2009 Site-Seeker, Inc. www.site-seeker.com www.site-seeker.com Thank You Kathy Hokunson kathyhokunson@site-seeker.com Follow me @katiehoke @siteseekerinc @FuZionMarketing