1. Keisha Shaw
Memphis, Tennessee
901-600-5681
Kshaw211@loc.edu
OBJECTIVE I am currently looking for full time or part time employment.
SKILLS &
ABILITIES
Administration
Distribution Center/Warehouse experienced
Copying, filing, printing, faxing experienced
Excel and Microsoft office experienced
Data entry/Call Center experienced
Skilled scheduler
EXPERIENCE PATIENT CARE ADVOCATE, ACCREDO SPECIALTY PHARMACY
March 2016-Present Memphis, TN
Answer inbound and outbound calls
Schedule/ship patients refill medication
Complete billing transactions
Check the status of patients’ insurance
CHECKER, DOLLAR TREE DISTRIBUTION CENTER
December 2013- December 2015 Olive Branch, MS
Check and count inventory
Data entry
Pick/pallet jack driver
CALL CENTER REPRESENTATIVE, DISNEY CALL CENTER (TALENT FORCE)
October 2012-December 2013 Memphis, TN
Answer inbound and outbound calls
Schedule Disney cruises
Logical troubleshoot
Send emails with updates on customers’ accounts
ADMINISTRATION ASSISTANT/WORKSTUDY, LANE COLLEGE
August 2011-April 2012 Jackson, TN
Perform basic office skills such as; copying, printing, and emailing
Answer phone calls and transfer call to the right department
Help students make their school schedules
EDUCATION LEMOYNE-OWEN COLLEGE, 807 WALKER AVE, MEMPHIS, TN38126/ HISTORY
MAJOR.(CURRENTLYATTENDING,EXPECTED GRADUATIONDATEDECEMBER 2016)