1. Keith A Breeden 4437505189
P.O. Box 23037, Baltimore, MD 21203 keithbreeden@att.net
Professional Profile
Associate & Supervisor experienced in customer service, vendor management, and new-hire
training in a high a volume setting. Looking for a permanent position to advance my career
bringing over 25 years of employment professionalism.
 Computer Operation and Diagnostics
 Excellent Professional Communication
 Team & Individual Achievements
 Wholesale & Retail Experience
 Management of up to 15 Employees
 Clerical Abilities w/ Business Tasking
 Leader in Quality Assurance Results
 Innovating and Fast Adaptation
Professional Accomplishments
Supervising Agent
 Best employee shift attendance for company and least turnover rate(12 months)
 Consistently met or exceeded shift production quotas
 Vendor “Acknowledgement of Great Service” awarded 3 consecutive quarters
 Involved in all company aspects: sales, shipping, receiving, QA, and production
InventoryManagement
 Set “InventoryControl Margins” for procurement and in-stock housing
 Shipping and receiving logistics using carriers and transport venders
 Designed stocking techniques for efficiency and quality of service
 Continuous computer and machine updates for electronic records & processing
Customer & Business Services w/ “Help Desk”
 Data entry in electronic formats using multiple software applications and formats
 Project & Information sharing using Word and Excel (electronically and hard-copy)
 Online & telephone customer service assistance using guidelines or self-innovation
 Mature and Professional demeanor with progressive achievement & positive ratings
 Experienced with software and hardware “troubleshooting” techniques
Work History
Shift Supervisor Polystyrene Products, Essex, MD 8/2014 – 5/2016
Labor Associate Randstad, Timonium, MD 2/2014 – 8/2014
InventorySpecialist Hohmann & Barnard, Columbia, MD 3/2012 – 1/2014
Organizer/
Consultant
Baltimore Education Network,
Baltimore, MD
6/2008 – 10/2011
Education
Associate of Science Capitol College, Larel, MD 6/10/1995
References
References are available upon request.

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