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BUILDING A
STRONG BRAND
NARRATIVE
INFORMATION OVERLOAD
I’m talking
to you!
I’m looking
for you!
STORIES NARRATIVE
VS
Eventually end and the reader
moves on to other things
Are told to the reader from
the vantage point of the teller
and are not participatory
Linear and structured Invite participation, the
inherent message isn’t
“LISTEN” - it’s “JOIN”
Motivate actions
THE DIFFERENCE
Are open ended, and
the resolution is yet to be
determined
THE STORY
THE VISUAL
THE CONTENT
THE FORMULA
THINK DIFFERENT
This encapsulates the Apple narrative: how technology and
intuitive design can enable people to achieve more.
Their charge to “Think Different” isn’t about Apple. It’s about
us, and how we can use technology to achieve more.
Apple is simply the catalyst.
YOUR
BRAND
YOUR
MESSAGE
PUSH + PULL + INTERACTION = BRAND ECOSYSTEM
PUSH - targeting
the audience and taking
the message to them
PULL - the message
attracts audience attention,
pulling people to it
INTERACTION
the bit in the middle
Press
releases
Blog
posts
Social
media
updates
Newsletters
Broadcast
email
Search
engines
News
media
Social
networksTestimonials
Reviews
THE FUNCTION
THE STORY
Tell me the facts and I’ll
learn. Tell me the truth and
I’ll believe. But tell me
a story and it will live in
my heart forever.
- Native American proverb
Stories are the currency of human connection. They start with an idea, come to life through
people and acquire meaning when shared. Emotion is at the heart of every story, in every age,
in every context.
KNOW YOUR BRAND
DREAM
BE AUTHENTIC
TRUST
ENGAGE, ENTERTAIN, EXCITE
PRINCIPLES OF STORYTELLING
When it comes to crafting their story, many people make this simple mistake: they add more just
for the sake of it.
The percentage of consumers who
are more likely to recommend a
brand because it provides simpler
experiences and communications.
70%How much a portfolio of the
worlds simplest brands has beaten
the global stock index since 2009.
170% The percentage of consumers willing
to pay for simpler experiences.
38% In most complex industries
customers are 2x more likely to call
a representative to find information
than in less complex industries.
$10
COMPLEXITY
COSTS
Global Brand Simplify Index 2014 Siegel + Gale
SIMPLICITY PAYS
The VIOLET CODE is a comprehensive set of standards
that allow VIOLET GREY’s committee of industry
experts to separate hero products from the tens of
thousands of beauty products on the market.
Each product on the shelves must be...
DISCOVERED
by leading artists, experts and stars
TESTED in Hollywood for performance
and packaging
APPROVED by the standards of the
VIOLET CODE
FILED into the VIOLET FILES along with
tutorials, tips and look inspiration
THE BEST IN BEAUTY
BY THOSE WHO
KNOW BEST
THE INDUSTRY’S BEAUTY EDIT began with our
search for the best eyelash curler. For the answer,
we asked Hollywood’s leading artists and stars to test
every eyelash curler against our rigorous standards
(the VIOLET CODE). They tested on movie sets, red
carpets and in the back of Jack Nicholson’s
limousine — and once we learned which curler
would make our lashes curve and not crimp (Utowa,
it’s from Japan), we moved on to mascara, lip stain, dry
shampoo and everything else a girl needs in her
cosmetic wardrobe. The result is a discerning curation
of beauty products, tips and inspiration deemed
essential by the industry experts who know best.
THE STORE ON
MELROSE PLACE
The Shelves at VIOLET GREY’s flagship store located
on Melrose Place in Los Angeles are carefully curated
with the most coveted products — culled directly
from the kits of Hollywood’s leading makeup and
nail artists. To garner a position on The Shelves each
product must meet the standards of The Violet Code.
A SIMPLE STORY
Everyone has a story to tell. Make Yours count. A story
is powerful when told the right way and just a bunch or
words when it’s not.
ASK YOURSELF….DOES ANYBODY CARE?
THE VISUAL
Attention is the
new commodity.
Visual storytelling is
the new currency.
- Ekaterina Walter and Jessica Gioglio,
co-authors of The Power of Visual Storytelling
VISUAL STORYTELLING
The use of images, videos, infographics, presentations, and other visuals on social
media platforms to craft a graphic story around key brand values and offerings.
Images act like shortcuts to the brain.
WHAT IS IT?
90%of information transmitted to the brain is visual.
93%of communication is non-verbal.
The human brain processes visual information 60,000times faster than text.
40%of people respond better to visual information than plain text.
Web posts with visuals drive up to 180%more engagement than those without.
Viewers spend 100%more time on web pages with videos.
The average adult attention span is somewhere between 3-8seconds.
40 millionphotos posted on Instagram daily with 8,500likes and 1,000comments per second.
46% say a website’s design is the #1 criteria for discerning a company’s credibility.
67% of consumers consider clear, detailed images to be more important than descriptions.
WHY IT MATTERS
LIPS
Building a Strong Brand Narrative
The basics
still matter
Have a plan
Photography can’t
be an afterthought
Teach visual
storytelling
Understand the
mechanics
Make your past
as visual as your
present or future
VISUAL CHECKLIST
Make logo size and
placement uniform
Keep fonts consistent -
choose no more
than 3 fonts and use
them throughout
Integrate brand colors -
aim to use them in 50%
of images
Choose images that fit
your style - discover your
brand’s personality
Use clever product
placement - focus your
image on your logo
or product
Find signature filters -
apply them to make
images cohesive
Use consistent
composition - create
a series of templates
CREATE VISUALS THAT RESONATE
High quality photography
PHOTOGRAPH BY GUY AROCH / TRUNK ARCHIVE
Personal photographs
CASSANDRA HUYSENTRUYT GREY
Behind the scenes
VIOLET GREY
Inspire with quote graphics
VIOLET GREY
Unique original designs
VIOLET GREY
Stimulate the imagination
VIOLET GREY
IMAGES THAT REFLECT THE ESSENCE OF YOUR BRAND
THE CONTENT
Content creation is not
about responding to the
conversation – it’s about
CREATING IT!
KNOW YOUR BRAND:who you are, how far you’ll go,
and who else thinks like you. Content should start from the inside.
BE AWARE:give yourself license to look outside for
inspiration. Stay alert for opportunities for collaboration,
derivation and provocation—and then act.
PACK A PUNCH:be thoughtful don’t just talk to talk.
Have an impact don’t just check a box on a spreadsheet.
RULES OF ENGAGEMENT
LISTEN, ANALYZE,
STRATEGIZE
Cut through the noise. Listen
to and analyze what’s being
written and said by relevant
sources. Use these to develop
communication strategies.
CREATE, CURATE,
CUSTOMIZE
Create, curate and optimize
high-quality content across
multiple formats to drive
engagement. Customize
content to optimize
relevance to your audience.
TARGET
Target individuals, influencers
and media sources in real-
time to engage and guide
the conversation.
DISTRIBUTE,
AMPLIFY
Distribute content to
traditional media sources,
websites, blogs, social
platforms, and across your
brand social networks
and platforms.
MEASURE
Establish metrics
framework - reach, impact,
interaction, sentiment,
and results. Measure,
report and refine.
LISTEN, ANALYZE, ENGAGE
LISTEN, ANALYZE, ENGAGE
THE PROCESS OF AGILE ENGAGEMENT
CASE STUDY
Salon Formulas For Kid’s Hair
SIMPLE
REPEATABLE
SENSE OF PRIDE
If an idea is simple and has one major focus that someone can grab onto,
it will make a longer impression the if it is cluttered with too much information.
Ideas must be easy to remember. A person must be able
to latch on to an idea and be able repeat it with relative ease if
it is to live and spread.
Make consumers want to share the idea by
creating a sense of pride.
THE PLAN
PACKAGING PALLETTE PHOTOGRAPHY
LANGUAGE GRAPHICS CURATION
BEING YOU IS OUR IDEA OF COOL.
- Cozy Friedman
Red hair.Short Hair.Pink Hair.Curly hair.
THE FOUNDATION
PARENT
PRESCHOOLERS: 2-5
KIDS: 6-8
TWEENS: 9-12
PRIMARY: 20-35
SECONDARY: 35-45
TERTIARY: 45-75
KID PARENT PRO
PRIMARY:
children’s salon owner
SECONDARY:
children’s stylist
PRIMARY: 20-35
SECONDARY: 35-45
TERTIARY: 45-75
COMMUNITY
PUBLIC
RELATIONS
ONLINE
WHOLESALE
CONTENT CAUSE
TRENDSETTER
fashion forward
sets trends
constantly experimenting
ADAPTER
will try new styles
classic with a twist
follow/tones down trends
CLASSIC
classic style/cuts
last to follow a trend
conservative – not experimental
WHOLESALE
1. THE PLATFORM 1. THE AUDIENCE
1. THE ARCHETYPE
THE PROCESS
THE RESULT
KELLY
KOVACK
kelly@brandgm.com
917.825.5329
www.brandgm.com

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Building a Strong Brand Narrative

  • 2. INFORMATION OVERLOAD I’m talking to you! I’m looking for you!
  • 3. STORIES NARRATIVE VS Eventually end and the reader moves on to other things Are told to the reader from the vantage point of the teller and are not participatory Linear and structured Invite participation, the inherent message isn’t “LISTEN” - it’s “JOIN” Motivate actions THE DIFFERENCE Are open ended, and the resolution is yet to be determined
  • 4. THE STORY THE VISUAL THE CONTENT THE FORMULA
  • 5. THINK DIFFERENT This encapsulates the Apple narrative: how technology and intuitive design can enable people to achieve more. Their charge to “Think Different” isn’t about Apple. It’s about us, and how we can use technology to achieve more. Apple is simply the catalyst.
  • 6. YOUR BRAND YOUR MESSAGE PUSH + PULL + INTERACTION = BRAND ECOSYSTEM PUSH - targeting the audience and taking the message to them PULL - the message attracts audience attention, pulling people to it INTERACTION the bit in the middle Press releases Blog posts Social media updates Newsletters Broadcast email Search engines News media Social networksTestimonials Reviews THE FUNCTION
  • 8. Tell me the facts and I’ll learn. Tell me the truth and I’ll believe. But tell me a story and it will live in my heart forever. - Native American proverb
  • 9. Stories are the currency of human connection. They start with an idea, come to life through people and acquire meaning when shared. Emotion is at the heart of every story, in every age, in every context. KNOW YOUR BRAND DREAM BE AUTHENTIC TRUST ENGAGE, ENTERTAIN, EXCITE PRINCIPLES OF STORYTELLING
  • 10. When it comes to crafting their story, many people make this simple mistake: they add more just for the sake of it. The percentage of consumers who are more likely to recommend a brand because it provides simpler experiences and communications. 70%How much a portfolio of the worlds simplest brands has beaten the global stock index since 2009. 170% The percentage of consumers willing to pay for simpler experiences. 38% In most complex industries customers are 2x more likely to call a representative to find information than in less complex industries. $10 COMPLEXITY COSTS Global Brand Simplify Index 2014 Siegel + Gale SIMPLICITY PAYS
  • 11. The VIOLET CODE is a comprehensive set of standards that allow VIOLET GREY’s committee of industry experts to separate hero products from the tens of thousands of beauty products on the market. Each product on the shelves must be... DISCOVERED by leading artists, experts and stars TESTED in Hollywood for performance and packaging APPROVED by the standards of the VIOLET CODE FILED into the VIOLET FILES along with tutorials, tips and look inspiration THE BEST IN BEAUTY BY THOSE WHO KNOW BEST THE INDUSTRY’S BEAUTY EDIT began with our search for the best eyelash curler. For the answer, we asked Hollywood’s leading artists and stars to test every eyelash curler against our rigorous standards (the VIOLET CODE). They tested on movie sets, red carpets and in the back of Jack Nicholson’s limousine — and once we learned which curler would make our lashes curve and not crimp (Utowa, it’s from Japan), we moved on to mascara, lip stain, dry shampoo and everything else a girl needs in her cosmetic wardrobe. The result is a discerning curation of beauty products, tips and inspiration deemed essential by the industry experts who know best. THE STORE ON MELROSE PLACE The Shelves at VIOLET GREY’s flagship store located on Melrose Place in Los Angeles are carefully curated with the most coveted products — culled directly from the kits of Hollywood’s leading makeup and nail artists. To garner a position on The Shelves each product must meet the standards of The Violet Code. A SIMPLE STORY
  • 12. Everyone has a story to tell. Make Yours count. A story is powerful when told the right way and just a bunch or words when it’s not. ASK YOURSELF….DOES ANYBODY CARE?
  • 14. Attention is the new commodity. Visual storytelling is the new currency. - Ekaterina Walter and Jessica Gioglio, co-authors of The Power of Visual Storytelling
  • 15. VISUAL STORYTELLING The use of images, videos, infographics, presentations, and other visuals on social media platforms to craft a graphic story around key brand values and offerings. Images act like shortcuts to the brain. WHAT IS IT?
  • 16. 90%of information transmitted to the brain is visual. 93%of communication is non-verbal. The human brain processes visual information 60,000times faster than text. 40%of people respond better to visual information than plain text. Web posts with visuals drive up to 180%more engagement than those without. Viewers spend 100%more time on web pages with videos. The average adult attention span is somewhere between 3-8seconds. 40 millionphotos posted on Instagram daily with 8,500likes and 1,000comments per second. 46% say a website’s design is the #1 criteria for discerning a company’s credibility. 67% of consumers consider clear, detailed images to be more important than descriptions. WHY IT MATTERS
  • 17. LIPS
  • 19. The basics still matter Have a plan Photography can’t be an afterthought Teach visual storytelling Understand the mechanics Make your past as visual as your present or future VISUAL CHECKLIST
  • 20. Make logo size and placement uniform Keep fonts consistent - choose no more than 3 fonts and use them throughout Integrate brand colors - aim to use them in 50% of images Choose images that fit your style - discover your brand’s personality Use clever product placement - focus your image on your logo or product Find signature filters - apply them to make images cohesive Use consistent composition - create a series of templates CREATE VISUALS THAT RESONATE
  • 21. High quality photography PHOTOGRAPH BY GUY AROCH / TRUNK ARCHIVE Personal photographs CASSANDRA HUYSENTRUYT GREY Behind the scenes VIOLET GREY Inspire with quote graphics VIOLET GREY Unique original designs VIOLET GREY Stimulate the imagination VIOLET GREY IMAGES THAT REFLECT THE ESSENCE OF YOUR BRAND
  • 23. Content creation is not about responding to the conversation – it’s about CREATING IT!
  • 24. KNOW YOUR BRAND:who you are, how far you’ll go, and who else thinks like you. Content should start from the inside. BE AWARE:give yourself license to look outside for inspiration. Stay alert for opportunities for collaboration, derivation and provocation—and then act. PACK A PUNCH:be thoughtful don’t just talk to talk. Have an impact don’t just check a box on a spreadsheet. RULES OF ENGAGEMENT
  • 25. LISTEN, ANALYZE, STRATEGIZE Cut through the noise. Listen to and analyze what’s being written and said by relevant sources. Use these to develop communication strategies. CREATE, CURATE, CUSTOMIZE Create, curate and optimize high-quality content across multiple formats to drive engagement. Customize content to optimize relevance to your audience. TARGET Target individuals, influencers and media sources in real- time to engage and guide the conversation. DISTRIBUTE, AMPLIFY Distribute content to traditional media sources, websites, blogs, social platforms, and across your brand social networks and platforms. MEASURE Establish metrics framework - reach, impact, interaction, sentiment, and results. Measure, report and refine. LISTEN, ANALYZE, ENGAGE LISTEN, ANALYZE, ENGAGE THE PROCESS OF AGILE ENGAGEMENT
  • 27. Salon Formulas For Kid’s Hair
  • 28. SIMPLE REPEATABLE SENSE OF PRIDE If an idea is simple and has one major focus that someone can grab onto, it will make a longer impression the if it is cluttered with too much information. Ideas must be easy to remember. A person must be able to latch on to an idea and be able repeat it with relative ease if it is to live and spread. Make consumers want to share the idea by creating a sense of pride. THE PLAN
  • 29. PACKAGING PALLETTE PHOTOGRAPHY LANGUAGE GRAPHICS CURATION BEING YOU IS OUR IDEA OF COOL. - Cozy Friedman Red hair.Short Hair.Pink Hair.Curly hair. THE FOUNDATION
  • 30. PARENT PRESCHOOLERS: 2-5 KIDS: 6-8 TWEENS: 9-12 PRIMARY: 20-35 SECONDARY: 35-45 TERTIARY: 45-75 KID PARENT PRO PRIMARY: children’s salon owner SECONDARY: children’s stylist PRIMARY: 20-35 SECONDARY: 35-45 TERTIARY: 45-75 COMMUNITY PUBLIC RELATIONS ONLINE WHOLESALE CONTENT CAUSE TRENDSETTER fashion forward sets trends constantly experimenting ADAPTER will try new styles classic with a twist follow/tones down trends CLASSIC classic style/cuts last to follow a trend conservative – not experimental WHOLESALE 1. THE PLATFORM 1. THE AUDIENCE 1. THE ARCHETYPE THE PROCESS