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AT A GLANCE
2 0 1 5 - 2 0 1 6
Committed
to sustainable
and connected
mobility
Keolis Group
www.keolis.com
Committed to delivering
sustainable and connected
mobility
AT A GLANCE 2015-2016
03
means working with Public Transport Authorities
to create efficient and responsible networks that continuously
adapt to the changing lifestyles of passengers and encourage
them to take public transport. This challenge lies at the heart
of the operations and maintenance strategy of Keolis, a leading
player in public transport in 16 countries. The Group delivers
this by developing tailor-made mobility solutions for each
region in which it operates.
No. 1
in automated
metros and trams
worldwide
16
countries
in which
we operate
300
Public Transport
Authorities
have chosen us
02-
3 billion satisfied
customers
thanks to the operational excellence
and commitment of our 56,000 employees
Keolis Group
04
Our history
T H E O R I G I N S O F K E O L I S DAT E B AC K OV E R
A H U N D R E D Y E A R S . I T G R E W T H R O U G H A S E R I E S
O F F R E N C H C O N S O R T I U M S AC T I V E I N T H E P U B L I C
T R A N S P O R T S E C TO R D U R I N G T H E 2 0 T H C E N T U RY.
1 999
SNCF becomes
the leading shareholder
in VIA GTI.
2001
VIA GTI and Cariane
merge, resulting in
the creation of Keolis.
2013
Keolis becomes
the number one
operator of hybrid
vehicles in France.
2013
Keolis launches its con-
tinuous improvement
programme, KeoLife.
2014
Keolis expands in Mass Transit,
winning contracts for the DLR
network in London, commuter
trains in Boston and the future
Waterloo tram system in Canada.
Keolis Group
2012
SNCF acquires 70% of shares in Keolis
and becomes the leading shareholder.
AT A GLANCE 2015-2016
05
2003
Keolis becomes the leading
shareholder (70%) in Busslink,
a Swedish bus operator.
2005
Keolis wins the British Southeastern
franchise, in partnership with Go-Ahead.
2009
The award of the contract
for the Melbourne network
establishes Keolis
as the world leader in
tram operations. Keolis
also wins the contract
to operate the Bordeaux
urban network.
2016
Keolis prepares to launch
the first automated metro
line in Hyderabad, India, a
new reference in Mass Transit.
2015
Keolis presses ahead with its
digital innovation strategy,
launching the PlanBookTicket
app and creating the first digital
mobility observatory.
AT A GLANCE 2015-2016
0504-
2010
Keolis expands in the car
parking market through a
merger with EFFIA, the second
largest operator in France.
2010
Keolis receives the Equality label for
its policy in favour of gender balance
in the workplace.
Keolis Group
Key figures
R E C U R R I N G E B I T DA
I n m i l l i o n s o f e u ro s
B R E A K D OW N O F R E V E N U E
P e rce n t a g e
INTERNATIONALFRANCE
2014
37.3%
62.7%
2015
296
278
2014
PROFIT ATTRIBUTABLE
TO EQUITY SHAREHOLDERS
I n m i l l i o n s o f e u ro s
33
2015
26
2014
+ 6.6%
44%
2015
56%
B R E A K D OW N O F C A P I TA L
P e rce n t a g e
CAISSE DE DÉPÔT
ET PLACEMENT DU QUÉBEC
SNCF
70%
30%
R E V E N U E
I n b i l l i o n s o f e u ro s
2015
2014
+ 12.2%
5.002
4.459
AT A GLANCE 2015-2016
0706-
E STA B L I S H E D I N 1 6 CO U N T R I E S
WO R L D L E A D E R S H I P
I N AU TO M AT E D M E T R O
A N D T R A M O P E R AT I O N S
E M P LOY E E S
I n d i v i d u a l s
CSR
COMMITMENTS
1st
Keolis is the first public
transport operator to receive
the GEEIS (Gender Equality
European/International
Standard) label for its actions
in favour of gender balance
in the workplace.
10The number of principles
linked to basic human
rights, international workers’
rights and the fight against
corruption, which Keolis
committed to by signing
the United Nations Global
Compact.
INTERNATIONAL FRANCE
660 km
5,800 km
OF METRO LINES, OF WHICH 225 KM
IS AUTOMATED METRO (MARKET LEADER)
OF TRAM LINES
(MARKET LEADER)
OF RAIL
LINES
AUSTRALIA
BELGIUM
CANADA
CHINA
DENMARK
FRANCE
GERMANY
INDIA
LUXEMBOURG
THE NETHERLANDS
NORWAY
PORTUGAL
SWEDEN
UNITED ARAB EMIRATES
UNITED KINGDOM
UNITED STATES
23,000
Total number of buses and coaches worldwide.
22,100
34,200
56,300 IN 2015
20,700
32,700
53,400 IN 2014
240 km
Keolis Group
WE IMAG
W
W E CO M
To ensure the satisfaction of millions of passengers every
single day, the Group must design and provide its services with
the customer at the heart of its concerns. Winning the trust of
Public Transport Authorities over the long term entails building
partner relationships based on listening and transparency.
Respect and people development are the foundations of the
Group’s human resources policy, inspiring each one of our
56,000 employees everyday around the world.
Our values
T H R E E G U I D E L I N E S T H AT D R I V E T H E E V E R Y D AY
A C T I V I T I E S O F E A C H E M P L O Y E E .
AT A GLANCE 2015-2016
09
GINE
WE CARE
M M I T
Each community has its
own needs and specific
financial constraints.
Keolis sees its role
as tailoring mobility
solutions to suit each
of them. And the role of
its teams is to constantly
innovate, designing
attractive transport
offers that focus on
passengers’ well-being
and comfort.
This means respecting the Group’s contractual commitments to
Public Transport Authorities with regard to safety, and the quality
and reliability of its operations. Keolis is a trusted partner that is
committed to delivering the best sustainable mobility service to
the communities it serves.
08-
Keolis Group
Our key principles
W H AT M A K E S T H E K E O L I S M O D E L D I F F E R E N T.
Enriching the customer experience
Through its core philosophy of “Thinking like a passenger”, Keolis strives to understand the
diversity of its customers, through an in-depth analysis of their lifestyles and travel habits.
The purpose? Creating the conditions for a positive experience at every moment of their journey.
ORLÉANS (FRANCE)
PlanBookTicket
Using a single app on their
smartphones, travellers can
now plan their journey, as
well as buy and validate their
tickets.
LONDON (UNITED KINGDOM)
Docklands Light Railway
KeolisAmey Docklands has
formed a new “Customer
Action Team” to provide
assistance and information to
passengers during peak hour,
and in the event of service
disruptions.
TWENTE (THE NETHERLANDS)
Accessibility
Improved accessibility
for seniors and people with
reduced mobility proved decisive
in the renewal of the contract
for this regional bus network.
AT A GLANCE 2015-2016
1110-
Optimising industrial performance
Keolis draws on its vast industrial expertise in managing complex systems, in safety,
in innovative and preventive maintenance and in eco-mobility to benefit its customers
and the operational performance of networks, whatever the mode of transport (metro,
tram, bus, coach, train).
Speeding up innovation
By integrating digital technology and involving all stakeholders in its thinking, Keolis is
encouraging people to reconsider their view of public transport. Thanks to an approach
based on studying future trends, collaboration and open innovation, we can imagine concepts
of mobility that meet the needs of communities and their inhabitants ever more effectively.
UNITED KINGDOM
Govia Thameslink Railway
Keolis won the contract for
this rail franchise, which
represents 273 million
passengers per year.
This reflects the Group’s
expertise in managing
“heavy modes”.
RENNES (FRANCE)
Open Data
Ever since 2009, Rennes
Métropole – with the support
of Keolis – has allowed public
access to network data, so
that developers can create
apps that facilitate the use
of public transport.
STOCKHOLM (SWEDEN)
Sustainable mobility
100% of the buses in
the Swedish capital operated
by Keolis run on alternative
fuels to diesel. 35% of them
use biogas processed from
the city’s waste.
GROUP
Keoscopie Digital
The first digital mobility
observatory was launched
by Keolis in 2015, in partnership
with Netexplo. The aim:
imagining the mobility scenarios
of tomorrow and the solutions
to which they will give rise.
LILLE (FRANCE)
Automated metro
The global pioneer in
automated metros in Lille
back in 1983, Keolis has
further developed its expertise
in this reliable and efficient
mode of transport in Rennes,
Lyon, Hyderabad and London.
BORDEAUX (FRANCE)
Connectram
The city of Bordeaux offered
tram passengers a mobility
experience that is unique in the
world, thanks to an augmented
reality technology and 3D
screens in the “Connectram”
carriages.
Keolis Group
Our commitments
7 P R I O R I T I E S S E T T O E N S U R E T H AT T H E G R O U P
M A K E S C O N S TA N T P R O G R E S S .
Connecting
mobility to
passengers’
increasing
expectations
To make public transport even
more attractive, Keolis treats
customer satisfaction as
a priority, on the basis of its
core philosophy: “Thinking like
a passenger.” Its aim is to shift
from a model of mass transport
to one that is fully customised.
In Tours, France, 93% of travellers
said they were satisfied with
the replacement bus service that
was implemented following a major
incident that occurred on the tram
network in July 2015.
Fostering a strong relationship
with Public Transport Authorities
By establishing strong, long-lasting relationships with Public
Transport Authorities based on listening, transparency and
dialogue, Keolis is able to meet each community’s specific
expectations. The purpose? To jointly develop tailored solutions
that provide ever greater satisfaction to local communities.
When Keolis teamed up with the Public Transport Authority in Bergen, Norway,
to build two tram network extensions, it successfully maintained a customer
satisfaction rating of over 95%.
Putting
safety first – everywhere
and at all times
Because it is a prerequisite in public transport,
Keolis has made the safety of its passengers
and employees its highest priority. In Group
subsidiaries around the world, this is embodied
by a highly demanding, yet empowering
approach to continuous improvement.
In the 12 months following the third “Rhino” safety
campaign run by Yarra Trams in Melbourne, Australia,
the number of pedestrian accidents with trams
decreased by 27%.
1 2
3
AT A GLANCE 2015-2016
1312-
Boosting economic performance
Given the strain and uncertainty of the current economic
environment, the Group’s subsidiaries are carrying out numerous
initiatives at a local level to continue developing and meeting
customer expectations, while also reducing costs.
In 10 years, Keolis and SYTRAL, the Public Transport Authority for
the Lyon region in France, have reduced fare evasion from 18% to 10%.
Striving for operational excellence
Keolis is committed to continuous improvement. The Group
always endeavours to perform better, in every subsidiary and
in all of its departments, and seeks to deliver the highest possible
standard in terms of operation and maintenance – to Public Transport
Authorities and passengers alike. It does this by implementing
detailed and meticulous improvement plans.
In its first year of operation, Keolis successfully maintained an average rolling
stock availability rate of over 99% for DLR, the automated metro in London.
Leading by example
Environment, ethics, disabilities… The Group fully understands
the role it must play to meet the challenges of sustainable
development. This is why it works with all its stakeholders to
deliver a corporate strategy that benefits not only its passengers
and its employees, but also the communities it serves.
Keolis Mobilité Paris, which operates a transport service for people with
disabilities in the French capital, regularly organises meetings between its
drivers and experts specialised in working with people with reduced mobility.
Promoting employee engagement
Developed on a core set of values and expertise, the
Group places considerable emphasis on the engagement
of its employees. This is achieved through a strong brand
image and a company culture focused on optimising
performance.
On arrival, every new employee on the Hyderabad network
in India follows two weeks of training on the values and methods
of Keolis.
4
5
7
6
Keolis Group
14
Locations
Operating since
1908
70
departments
covered by
interurban services
360car parks
3
metro networks and
11tram networks
34,200employees
90
urban networks
CLOSE-UP...
Lille – In conjunction with Matra Transport International, Keolis was behind the world’s
first automated metro, inaugurated in 1983. Today, the VAL driverless network is the
largest of its kind in the world, with 45 km of double track.
Greater Paris – With the acquisition of Transports Daniel Meyer, a leading player in
interurban transport in the Paris region, Keolis boosted its presence in the Greater
Paris area and positioned itself strongly in view of future projects linked to the Grand
Paris Express network.
Avignon – At the TGV railway station, EFFIA supplemented its existing car parking
facilities (approx. 3,200 spaces) with a new 835-space eco-sustainable car park,
complete with 15,000  m2
of photovoltaic panels. Customers can now book their
parking spaces using an online application.
THE PLATFORM IN NUMBERS
Keolis Group
F R A N C E
France, where the Group first developed the know-how
it now delivers throughout the world,
accounts for 56% of Keolis revenue.
ALENÇON
CHAUMONT
Avignon
Valence
VienneSt-Étienne
Grenoble
Bellegarde-sur-Valserine
Besançon
Belfort
Colmar
Louvigny
Charleville-Mézières
Aulnoye-Aymeries
Valenciennes
Roubaix
ARTOIS-GOHELLE
Villeneuve-d’Ascq
Douai
Rouen
Chartres
Vendôme
Poitiers
Niort
La Rochelle
Angoulême
Limoges
Clermont-
Ferrand
Saint-Pierre
-des-Corps
Péronne
Reims
Bezanne
Thionville
Mâcon
NÎMES
ALÈS
Cannes
Cassis
Martigues
Marseille
Perpignan
Toulouse
Dax
Montpellier
Vitrolles
AntibesAIX-EN-PROVENCE
NARBONNE
MILLAU
LYON
OYONNAX
VICHY
RIOM
MONTLUÇON
LONS-LE-SAULNIER
PONTARLIER
MONTBELLIARD
ÉPINAL
NANCY SUB
POMPEY
TOUL
CHALONS-EN-
CHAMPAGNE
MAUBEUGEARRAS
AMIENS
CHAUNY
SOISSONS
CHÂTEAU-
THIERRY
CREIL
CHANTILLY
HONFLEUR
FÉCAMP
ELBEUF
LISIEUX
RENNES
VITRÉ
LAVAL
LE MANS
ORLÉANS
MONTARGIS
BLOIS
TOURS
CHÂTELLERAULT
SAINTES
CHÂTEAUROUX
NEVERS
Nantes
ANGERS
ST-MALO
MORLAIX
QUIMPER
LORIENT Auray
CAEN
BAYEUX
CHERBOURG
SENLIS
LILLE
OBERNAI
STRASBOURG
SARREBOURG
METZ
VESOUL
DIJON
Arc 1950
TARBES
PAU
AUCH
AGEN
MARMANDE
BORDEAUX
Béziers
PORTE DE L’ISÈRE
MIRIBELL’Arbresle
BEAUNE
Dunkerque
DREUX
BREST
Nyons
FRANCE
AT A GLANCE 2015-2016
151514-
CITY
Urban network
City
Management of
over 300 spaces
Interurban
networks
Metro
Tram
Bus Rapid
Transit
CAPTION
In Greater Paris,
11 transport hubs
and 25,700 parking
spaces are managed
by the Group
16
Keolis Group
CLOSE-UP...
Aarhus, Denmark – The city’s future tram network will be operated by Keolis
as of May 2017. This new contract will enable the Group to diversify its businesses
in Denmark, where it already operates a number of bus networks.
Stockholm, Sweden – In the capital city famous for being a pioneer in sustainable
development, 35% of the 1,000 buses operated by Keolis run on biogas produced
by processing waste. The remaining 65% use mixed or renewable energy (biodiesel,
ethanol, biodiesel-electricity hybrid).
Germany – Teutoburger Wald Network (TWN) is a new rail franchise won by Keolis
in northwest Germany, which consists of five lines and transports 11 million passengers
per year. The Group will start operating it in 2017.
THE PLATFORM IN NUMBERS
C O N T I N E N T A L E U R O P E
Having won a number of new contracts in 2015,
Keolis was able to speed up its development
across several modes – trams, buses and trains.
Operating since
2003
2
tram networks:
Aarhus (Denmark –
under construction)
and Bergen (Norway)
4
rail networks
in Germany and
2
in the Netherlands
8 countries
Belgium
Denmark
Germany
Luxembourg
The Netherlands
Norway
Portugal
Sweden
11,900employees
100%of the buses operated by
Keolis in Stockholm run
on alternative forms
of energy to diesel.
BELGIUM
GERMANY
DENMARK
SWEDENNORWAY
THE NETHERLANDS
Zwolle
Zutphen
Oldenzaal
Rahden
Münster
Aalborg
Hinnerup
Slagelse
Copenhagen
Helsinge
Gothenburg
Jönköping
Norrköping
Örebro
Dalarna
Bergen
Dortmund
Düsseldorf
Venlo
Lemgo
Bielefeld
KasselApeldoorn
Keolis
Vlaanderen
Eurobus
Holding
Soest
Hamm
Karlstad
Finspång
Aarhus
Ultrecht
Kampen
Stockholm
Värmland
Tylstrup
Odense
Skibby
LUXEMBOURG
Enschede
Porto
PORTUGAL
17
AT A GLANCE 2015-2016
Locations
16-
Rail service
in Germany
Rail service
in the Netherlands
Tram
Bus / shuttle / interurban
and school coaches / PRM
CAPTION
Taxi
Planned
tram
Groupe Keolis
Keolis Group
CLOSE-UP...
London – A year after Keolis took over the network, the DLR in East London is
recording excellent performance results. The automated metro, which carries
115 million passengers annually, is now achieving 99% of scheduled departures.
Nottingham – In 2015, Keolis doubled the size of its tram network, which now stands
at 32 km. The level of customer satisfaction remains very high: 96% of passengers say
they would recommend the network to others.
England – Govia Thameslink Railway constitutes the largest rail franchise in the United
Kingdom in terms of passenger numbers, train numbers, revenue and employees.
THE PLATFORM IN NUMBERS
U N I T E D K I N G D O M
In the country that saw the birth of the railway,
Keolis operates several rail franchises,
an automated metro in the heart of London and a tram network.
Operating since
1996
33%
of journeys are made
on a network operated
by Keolis
1
automated
metro network
(DLR – London)
X2
The Nottingham
tram network
doubled in size
in 2015 following
its extension
1,150employees
99.2%
is the average
consolidated
availability rate
on the DLR network
(London)
NottinghamBirmingham
Hereford Canterbury
Dover
Hastings
Eastbourne
Brighton
Southampton
Gatwick
Portsmouth
Liverpool
Shrewsbury
London
UNITED KINGDOMUNITED KINGDOM
Ashford
AT A GLANCE 2015-2016
19
Rail service in the UKTram
CAPTION
Locations
18-
Metro
Keolis Group
Keolis Group
CLOSE-UP...
Washington, DC, United States – The Group’s contract to operate VRE, the capital
city’s commuter train network, has been renewed until 2020, thanks to an excellent
operational performance and a record 92% customer satisfaction rate.
Boston, United States – Keolis, which operates the State of Massachusetts’ commuter
trains, has achieved the best punctuality rate for ten years. The monthly average
has been around 94% in the second semester of 2015, thanks to its new service quality
improvement plan.
Waterloo, Canada – The city’s tram system, currently under construction, will be
operated and maintained by Keolis as of 2017. This is the Group’s first tram contract
in North America.
THE PLATFORM IN NUMBERS
N O R T H A M E R I C A
The Group already operated urban and regional rail services
in North America. In a new phase of its growth, it will
soon start operating a new tram network in Canada.
Operating since
2009
1
tram network
under construction:
Waterloo (Ontario,
Canada)
2rail networks:
Washington DC (VRE)
and Boston (KCS)
4,700
employees
92%
of customer satisfaction
on the Virginia Railway
Express (VRE)
UNITED STATES
Martinez
Fresno
Las Vegas
Monrovia/Covina
Anaheim
Fort Lauderdale
Pompano
Washington DC
Boston
Lancaster
Van Nuys
Burbank
CANADA
Rimouski
Montreal
Terrebonne Repentigny
Quebec
Waterloo
AT A GLANCE 2015-2016
21
Train
Taxi
Planned
tram
Bus / shuttle / interurban
and school coaches / PRM
CAPTION
20-
Locations
Keolis Group
Keolis Group
Operating since
2009
4
states covered:
Victoria
Queensland
South Australia
Western Australia250 km
of track in Melbourne,
the world’s largest
tram network
4,000employees
935
buses make up
the fleet of the Keolis
Downer bus division
CLOSE-UP...
Melbourne, Australia – In Australia’s second city (population 3.8 million), Keolis
has been operating the world’s largest tram network since 2009. 471 trams provide
180 million journeys per year on 28 lines totalling 250 km of track.
Gold Coast, Australia – The city’s tram network, launched by Keolis in 2014,
has exceeded its passenger number targets after one year of operation.
The 13-kilometre line and 16 stations recorded 6.18 million journeys, compared to the
forecast of 5.7 million.
Australia – With its partner, Downer, Keolis has acquired ATE, a company that operates
a fleet of 935 buses in three Australian states. This key acquisition, intended to reinforce
Keolis’ position in Australia, is the largest made by the Group since its purchase
of EFFIA in 2010.
THE PLATFORM IN NUMBERS
A U S T R A L I A
A N D N E W Z E A L A N D
Thanks to the acquisition of one of Australia’s leading bus company,
Keolis, which already operated the Melbourne and Gold Coast
tram networks, has become the country’s number one
private multimodal transport operator.
AUSTRALIA
Gold Coast
Brisbane
AdelaidePerth
Kalgoorlie
Melbourne
AT A GLANCE 2015-2016
23
Tram
CAPTION
22-
Locations
Bus / shuttle / interurban
and school coaches / PRM
UNITED
ARAB EMIRATES
Abu Dhabi
Keolis Group
CAPTION
A F R I C A ,
M I D D L E E A S T
A N D A S I A
India, the Middle East and China; the Group is positioning
itself in some of the global regions where the need
for public transport is growing exponentially.
MetroOffices Planned metro
INDIA
CHINA
Hyderabad
Wuhan
Shanghai
AT A GLANCE 2015-2016
2524-
Locations
Present since
2012
70 km
of track for the
new automated
elevated metro in
Hyderabad, to be
inaugurated in 2016
75,000
passengers per day
on line 8.3 of Shanghai’s
automated metro,
which will be operated
by Keolis from the end
of 2017
CLOSE-UP...
Hyderabad, India – 15 train sets were successfully tested on the new automated metro in Hyderabad
in 2015. The elevated metro – to be launched in October 2016 – will serve 66 stations across three
lines, covering 70 km of track.
United Arab Emirates – Emirates Transport, a UAE federal transport operator, and Nesma, a Saudi
engineering, construction and transport company, signed strategic partnership agreements
with Keolis in 2015.
Shanghai, China – Line 8.3 of the city’s metro system will be run by Keolis as of 2017 for a period
of five years. It is Shanghai’s first automated metro line and the first line in the country to be
operated by a foreign company. It will transport an average of 75,000 passengers per day
on 6.7 km of track.
THE PLATFORM IN NUMBERS
400
employees
Keolis Group
Our references
METROS
• Pioneer and world leader in automated
metros (225 km)
• Operations in France, UK, India, and
soon in China
Lille, Lyon, Rennes (France), Hyderabad (India),
London (UK), Shanghai (China, starting 2017)
TRAMS
• World leader in trams (660 km)
• Operator of the Melbourne network,
the world’s largest (250 km)
11 NETWORKS IN FRANCE
Angers, Bordeaux, Brest, Caen, Dijon, Le Mans,
Lille, Lyon, Orléans, Strasbourg, Tours
5 INTERNATIONAL NETWORKS
Bergen (Norway), Gold Coast (Australia),
Melbourne (Australia), Nottingham (UK),
Porto (Portugal)
2 NEW NETWORKS UNDER CONSTRUCTION
Aarhus (Denmark), Waterloo (Canada)
TRAINS
Approx. 6,000km of tracks
8networks in Europe and North America
1 in 3 rail journey in the United Kingdom
is made on a network operated by Keolis
COMMUTER TRAINS
Boston (U.S.), Washington, DC (U.S.)
INTERCITY TRAINS
Germany, The Netherlands, United Kingdom
BUSES AND COACHES
23,000vehicles worldwide
No. 1 for urban buses in France
100%of the bus fleet
in Stockholm runs on alternative fuels
to diesel
URBAN
Aix-en-Provence, Beaune, Bordeaux,
Lille, Lyon, Montargis, Montbéliard,
Rennes (France), Adelaide (Australia),
Burbank (U.S), Copenhagen (Denmark),
Gothenburg (Sweden), Perth (Australia),
Stockholm (Sweden)...
Bus Rapid Transit: Las Vegas (U.S.), Metz,
Nîmes, Rennes, Tours (France)…
INTERCITY
Alsace, Ardèche, Eure, Haute-Garonne,
Seine-Maritime (France), Belgium,
Quebec (Canada)…
Coach Rapid Transit: Beauvais-Amiens,
Loire-Atlantique, Franche-Comté (France)
AIRPORT SHUTTLES: Bordeaux, Marseille,
Montpellier, Le Bus Direct – Paris Aéroports
(France), Fort Lauderdale (U.S.)…
AT A GLANCE 2015-2016
2726-
PARKING
No. 2 for parking in France
141,000 spaces managed
360car parks
No. 1 for station and hospital car parks
STATIONS
Aix-en-Provence TGV, Avignon TGV,
Besançon TGV, Dijon, Lille Flandres,
Limoges, Lyon, Metz, Nancy TGV,
Paris (7 stations), Toulon,
Valence TGV (France)...
HOSPITALS AND CLINICS
Dunkirk, Lille, Marseille, Metz-Thionville,
Nice (France)...
CITY CENTRES
Béziers, Cassis, Grenoble, Marseille, Massy,
Montpellier, Paris, Toulouse (France)...
SHOPPING CENTRES
Châlons-en-Champagne, Lyon, Rouen,
Tremblay-en-France (France)...
PARK AND RIDE (P+R)
Bordeaux, Belfort, Marne-la-Vallée,
Metz (France)...
ON-STREET
Grenoble, Herblay, Lens, Perpignan (France)...
SEA AND RIVER
SHUTTLES
210,000journeys made
in 2015 on river shuttles in Bordeaux
Bordeaux, Brest, Lorient (France)
ON-DEMAND
TRANSPORT
No. 1 French operator of transport
for people with reduced mobility
No. 2 in chauffeur-driven cars
in Greater Paris with LeCab
TRANSPORT FOR PEOPLE WITH
REDUCED MOBILITY
Angers, Caen, Châteauroux, Laval,
Lens, Lille, Lyon, Paris, Orléans (France),
California (U.S.), Sweden…
ON-DEMAND TRANSPORT
Arras, Aix-en-Provence, Dreux,
Greater Paris, Lille, Orléans, Roissy,
Rouen (France)…
CHAUFFEUR-DRIVEN CARS/TAXIS
Anaheim (U.S.), Belgium, Greater Paris
(France)…
CAR-SHARING/CAR-POOLING
Arras, Bordeaux, Lens-Béthune, Lille,
Orléans, Metz, Rennes (France)…
BICYCLES
No. 2 for bicycle share schemes
in France
A fleet of 17,000 bicycles
(self-service, long-term rental, electrically
assisted, etc.) in 25 towns and cities
Agen, Blois, Bordeaux, Brest, Dijon, Laval,
Lens, Lille, Marmande, Montargis, Nevers,
Orléans, Pau, Rennes, Tours, Versailles,
Vichy (France)...
COMMUNICATIONS DEPARTMENT
20, rue Le Peletier
75320 Paris Cedex 09 – France
Tel.: +33 (0)1 71 32 90 00
communication@keolis.com
www.keolis.com
CONTACT
–Photos:Keolis,DR.

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Keolis at a glance 2015-2016

  • 1. AT A GLANCE 2 0 1 5 - 2 0 1 6 Committed to sustainable and connected mobility
  • 2. Keolis Group www.keolis.com Committed to delivering sustainable and connected mobility
  • 3. AT A GLANCE 2015-2016 03 means working with Public Transport Authorities to create efficient and responsible networks that continuously adapt to the changing lifestyles of passengers and encourage them to take public transport. This challenge lies at the heart of the operations and maintenance strategy of Keolis, a leading player in public transport in 16 countries. The Group delivers this by developing tailor-made mobility solutions for each region in which it operates. No. 1 in automated metros and trams worldwide 16 countries in which we operate 300 Public Transport Authorities have chosen us 02- 3 billion satisfied customers thanks to the operational excellence and commitment of our 56,000 employees
  • 4. Keolis Group 04 Our history T H E O R I G I N S O F K E O L I S DAT E B AC K OV E R A H U N D R E D Y E A R S . I T G R E W T H R O U G H A S E R I E S O F F R E N C H C O N S O R T I U M S AC T I V E I N T H E P U B L I C T R A N S P O R T S E C TO R D U R I N G T H E 2 0 T H C E N T U RY. 1 999 SNCF becomes the leading shareholder in VIA GTI. 2001 VIA GTI and Cariane merge, resulting in the creation of Keolis. 2013 Keolis becomes the number one operator of hybrid vehicles in France. 2013 Keolis launches its con- tinuous improvement programme, KeoLife. 2014 Keolis expands in Mass Transit, winning contracts for the DLR network in London, commuter trains in Boston and the future Waterloo tram system in Canada. Keolis Group 2012 SNCF acquires 70% of shares in Keolis and becomes the leading shareholder.
  • 5. AT A GLANCE 2015-2016 05 2003 Keolis becomes the leading shareholder (70%) in Busslink, a Swedish bus operator. 2005 Keolis wins the British Southeastern franchise, in partnership with Go-Ahead. 2009 The award of the contract for the Melbourne network establishes Keolis as the world leader in tram operations. Keolis also wins the contract to operate the Bordeaux urban network. 2016 Keolis prepares to launch the first automated metro line in Hyderabad, India, a new reference in Mass Transit. 2015 Keolis presses ahead with its digital innovation strategy, launching the PlanBookTicket app and creating the first digital mobility observatory. AT A GLANCE 2015-2016 0504- 2010 Keolis expands in the car parking market through a merger with EFFIA, the second largest operator in France. 2010 Keolis receives the Equality label for its policy in favour of gender balance in the workplace.
  • 6. Keolis Group Key figures R E C U R R I N G E B I T DA I n m i l l i o n s o f e u ro s B R E A K D OW N O F R E V E N U E P e rce n t a g e INTERNATIONALFRANCE 2014 37.3% 62.7% 2015 296 278 2014 PROFIT ATTRIBUTABLE TO EQUITY SHAREHOLDERS I n m i l l i o n s o f e u ro s 33 2015 26 2014 + 6.6% 44% 2015 56% B R E A K D OW N O F C A P I TA L P e rce n t a g e CAISSE DE DÉPÔT ET PLACEMENT DU QUÉBEC SNCF 70% 30% R E V E N U E I n b i l l i o n s o f e u ro s 2015 2014 + 12.2% 5.002 4.459
  • 7. AT A GLANCE 2015-2016 0706- E STA B L I S H E D I N 1 6 CO U N T R I E S WO R L D L E A D E R S H I P I N AU TO M AT E D M E T R O A N D T R A M O P E R AT I O N S E M P LOY E E S I n d i v i d u a l s CSR COMMITMENTS 1st Keolis is the first public transport operator to receive the GEEIS (Gender Equality European/International Standard) label for its actions in favour of gender balance in the workplace. 10The number of principles linked to basic human rights, international workers’ rights and the fight against corruption, which Keolis committed to by signing the United Nations Global Compact. INTERNATIONAL FRANCE 660 km 5,800 km OF METRO LINES, OF WHICH 225 KM IS AUTOMATED METRO (MARKET LEADER) OF TRAM LINES (MARKET LEADER) OF RAIL LINES AUSTRALIA BELGIUM CANADA CHINA DENMARK FRANCE GERMANY INDIA LUXEMBOURG THE NETHERLANDS NORWAY PORTUGAL SWEDEN UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES 23,000 Total number of buses and coaches worldwide. 22,100 34,200 56,300 IN 2015 20,700 32,700 53,400 IN 2014 240 km
  • 8. Keolis Group WE IMAG W W E CO M To ensure the satisfaction of millions of passengers every single day, the Group must design and provide its services with the customer at the heart of its concerns. Winning the trust of Public Transport Authorities over the long term entails building partner relationships based on listening and transparency. Respect and people development are the foundations of the Group’s human resources policy, inspiring each one of our 56,000 employees everyday around the world. Our values T H R E E G U I D E L I N E S T H AT D R I V E T H E E V E R Y D AY A C T I V I T I E S O F E A C H E M P L O Y E E .
  • 9. AT A GLANCE 2015-2016 09 GINE WE CARE M M I T Each community has its own needs and specific financial constraints. Keolis sees its role as tailoring mobility solutions to suit each of them. And the role of its teams is to constantly innovate, designing attractive transport offers that focus on passengers’ well-being and comfort. This means respecting the Group’s contractual commitments to Public Transport Authorities with regard to safety, and the quality and reliability of its operations. Keolis is a trusted partner that is committed to delivering the best sustainable mobility service to the communities it serves. 08-
  • 10. Keolis Group Our key principles W H AT M A K E S T H E K E O L I S M O D E L D I F F E R E N T. Enriching the customer experience Through its core philosophy of “Thinking like a passenger”, Keolis strives to understand the diversity of its customers, through an in-depth analysis of their lifestyles and travel habits. The purpose? Creating the conditions for a positive experience at every moment of their journey. ORLÉANS (FRANCE) PlanBookTicket Using a single app on their smartphones, travellers can now plan their journey, as well as buy and validate their tickets. LONDON (UNITED KINGDOM) Docklands Light Railway KeolisAmey Docklands has formed a new “Customer Action Team” to provide assistance and information to passengers during peak hour, and in the event of service disruptions. TWENTE (THE NETHERLANDS) Accessibility Improved accessibility for seniors and people with reduced mobility proved decisive in the renewal of the contract for this regional bus network.
  • 11. AT A GLANCE 2015-2016 1110- Optimising industrial performance Keolis draws on its vast industrial expertise in managing complex systems, in safety, in innovative and preventive maintenance and in eco-mobility to benefit its customers and the operational performance of networks, whatever the mode of transport (metro, tram, bus, coach, train). Speeding up innovation By integrating digital technology and involving all stakeholders in its thinking, Keolis is encouraging people to reconsider their view of public transport. Thanks to an approach based on studying future trends, collaboration and open innovation, we can imagine concepts of mobility that meet the needs of communities and their inhabitants ever more effectively. UNITED KINGDOM Govia Thameslink Railway Keolis won the contract for this rail franchise, which represents 273 million passengers per year. This reflects the Group’s expertise in managing “heavy modes”. RENNES (FRANCE) Open Data Ever since 2009, Rennes Métropole – with the support of Keolis – has allowed public access to network data, so that developers can create apps that facilitate the use of public transport. STOCKHOLM (SWEDEN) Sustainable mobility 100% of the buses in the Swedish capital operated by Keolis run on alternative fuels to diesel. 35% of them use biogas processed from the city’s waste. GROUP Keoscopie Digital The first digital mobility observatory was launched by Keolis in 2015, in partnership with Netexplo. The aim: imagining the mobility scenarios of tomorrow and the solutions to which they will give rise. LILLE (FRANCE) Automated metro The global pioneer in automated metros in Lille back in 1983, Keolis has further developed its expertise in this reliable and efficient mode of transport in Rennes, Lyon, Hyderabad and London. BORDEAUX (FRANCE) Connectram The city of Bordeaux offered tram passengers a mobility experience that is unique in the world, thanks to an augmented reality technology and 3D screens in the “Connectram” carriages.
  • 12. Keolis Group Our commitments 7 P R I O R I T I E S S E T T O E N S U R E T H AT T H E G R O U P M A K E S C O N S TA N T P R O G R E S S . Connecting mobility to passengers’ increasing expectations To make public transport even more attractive, Keolis treats customer satisfaction as a priority, on the basis of its core philosophy: “Thinking like a passenger.” Its aim is to shift from a model of mass transport to one that is fully customised. In Tours, France, 93% of travellers said they were satisfied with the replacement bus service that was implemented following a major incident that occurred on the tram network in July 2015. Fostering a strong relationship with Public Transport Authorities By establishing strong, long-lasting relationships with Public Transport Authorities based on listening, transparency and dialogue, Keolis is able to meet each community’s specific expectations. The purpose? To jointly develop tailored solutions that provide ever greater satisfaction to local communities. When Keolis teamed up with the Public Transport Authority in Bergen, Norway, to build two tram network extensions, it successfully maintained a customer satisfaction rating of over 95%. Putting safety first – everywhere and at all times Because it is a prerequisite in public transport, Keolis has made the safety of its passengers and employees its highest priority. In Group subsidiaries around the world, this is embodied by a highly demanding, yet empowering approach to continuous improvement. In the 12 months following the third “Rhino” safety campaign run by Yarra Trams in Melbourne, Australia, the number of pedestrian accidents with trams decreased by 27%. 1 2 3
  • 13. AT A GLANCE 2015-2016 1312- Boosting economic performance Given the strain and uncertainty of the current economic environment, the Group’s subsidiaries are carrying out numerous initiatives at a local level to continue developing and meeting customer expectations, while also reducing costs. In 10 years, Keolis and SYTRAL, the Public Transport Authority for the Lyon region in France, have reduced fare evasion from 18% to 10%. Striving for operational excellence Keolis is committed to continuous improvement. The Group always endeavours to perform better, in every subsidiary and in all of its departments, and seeks to deliver the highest possible standard in terms of operation and maintenance – to Public Transport Authorities and passengers alike. It does this by implementing detailed and meticulous improvement plans. In its first year of operation, Keolis successfully maintained an average rolling stock availability rate of over 99% for DLR, the automated metro in London. Leading by example Environment, ethics, disabilities… The Group fully understands the role it must play to meet the challenges of sustainable development. This is why it works with all its stakeholders to deliver a corporate strategy that benefits not only its passengers and its employees, but also the communities it serves. Keolis Mobilité Paris, which operates a transport service for people with disabilities in the French capital, regularly organises meetings between its drivers and experts specialised in working with people with reduced mobility. Promoting employee engagement Developed on a core set of values and expertise, the Group places considerable emphasis on the engagement of its employees. This is achieved through a strong brand image and a company culture focused on optimising performance. On arrival, every new employee on the Hyderabad network in India follows two weeks of training on the values and methods of Keolis. 4 5 7 6
  • 14. Keolis Group 14 Locations Operating since 1908 70 departments covered by interurban services 360car parks 3 metro networks and 11tram networks 34,200employees 90 urban networks CLOSE-UP... Lille – In conjunction with Matra Transport International, Keolis was behind the world’s first automated metro, inaugurated in 1983. Today, the VAL driverless network is the largest of its kind in the world, with 45 km of double track. Greater Paris – With the acquisition of Transports Daniel Meyer, a leading player in interurban transport in the Paris region, Keolis boosted its presence in the Greater Paris area and positioned itself strongly in view of future projects linked to the Grand Paris Express network. Avignon – At the TGV railway station, EFFIA supplemented its existing car parking facilities (approx. 3,200 spaces) with a new 835-space eco-sustainable car park, complete with 15,000  m2 of photovoltaic panels. Customers can now book their parking spaces using an online application. THE PLATFORM IN NUMBERS Keolis Group F R A N C E France, where the Group first developed the know-how it now delivers throughout the world, accounts for 56% of Keolis revenue.
  • 15. ALENÇON CHAUMONT Avignon Valence VienneSt-Étienne Grenoble Bellegarde-sur-Valserine Besançon Belfort Colmar Louvigny Charleville-Mézières Aulnoye-Aymeries Valenciennes Roubaix ARTOIS-GOHELLE Villeneuve-d’Ascq Douai Rouen Chartres Vendôme Poitiers Niort La Rochelle Angoulême Limoges Clermont- Ferrand Saint-Pierre -des-Corps Péronne Reims Bezanne Thionville Mâcon NÎMES ALÈS Cannes Cassis Martigues Marseille Perpignan Toulouse Dax Montpellier Vitrolles AntibesAIX-EN-PROVENCE NARBONNE MILLAU LYON OYONNAX VICHY RIOM MONTLUÇON LONS-LE-SAULNIER PONTARLIER MONTBELLIARD ÉPINAL NANCY SUB POMPEY TOUL CHALONS-EN- CHAMPAGNE MAUBEUGEARRAS AMIENS CHAUNY SOISSONS CHÂTEAU- THIERRY CREIL CHANTILLY HONFLEUR FÉCAMP ELBEUF LISIEUX RENNES VITRÉ LAVAL LE MANS ORLÉANS MONTARGIS BLOIS TOURS CHÂTELLERAULT SAINTES CHÂTEAUROUX NEVERS Nantes ANGERS ST-MALO MORLAIX QUIMPER LORIENT Auray CAEN BAYEUX CHERBOURG SENLIS LILLE OBERNAI STRASBOURG SARREBOURG METZ VESOUL DIJON Arc 1950 TARBES PAU AUCH AGEN MARMANDE BORDEAUX Béziers PORTE DE L’ISÈRE MIRIBELL’Arbresle BEAUNE Dunkerque DREUX BREST Nyons FRANCE AT A GLANCE 2015-2016 151514- CITY Urban network City Management of over 300 spaces Interurban networks Metro Tram Bus Rapid Transit CAPTION In Greater Paris, 11 transport hubs and 25,700 parking spaces are managed by the Group
  • 16. 16 Keolis Group CLOSE-UP... Aarhus, Denmark – The city’s future tram network will be operated by Keolis as of May 2017. This new contract will enable the Group to diversify its businesses in Denmark, where it already operates a number of bus networks. Stockholm, Sweden – In the capital city famous for being a pioneer in sustainable development, 35% of the 1,000 buses operated by Keolis run on biogas produced by processing waste. The remaining 65% use mixed or renewable energy (biodiesel, ethanol, biodiesel-electricity hybrid). Germany – Teutoburger Wald Network (TWN) is a new rail franchise won by Keolis in northwest Germany, which consists of five lines and transports 11 million passengers per year. The Group will start operating it in 2017. THE PLATFORM IN NUMBERS C O N T I N E N T A L E U R O P E Having won a number of new contracts in 2015, Keolis was able to speed up its development across several modes – trams, buses and trains. Operating since 2003 2 tram networks: Aarhus (Denmark – under construction) and Bergen (Norway) 4 rail networks in Germany and 2 in the Netherlands 8 countries Belgium Denmark Germany Luxembourg The Netherlands Norway Portugal Sweden 11,900employees 100%of the buses operated by Keolis in Stockholm run on alternative forms of energy to diesel.
  • 18. Groupe Keolis Keolis Group CLOSE-UP... London – A year after Keolis took over the network, the DLR in East London is recording excellent performance results. The automated metro, which carries 115 million passengers annually, is now achieving 99% of scheduled departures. Nottingham – In 2015, Keolis doubled the size of its tram network, which now stands at 32 km. The level of customer satisfaction remains very high: 96% of passengers say they would recommend the network to others. England – Govia Thameslink Railway constitutes the largest rail franchise in the United Kingdom in terms of passenger numbers, train numbers, revenue and employees. THE PLATFORM IN NUMBERS U N I T E D K I N G D O M In the country that saw the birth of the railway, Keolis operates several rail franchises, an automated metro in the heart of London and a tram network. Operating since 1996 33% of journeys are made on a network operated by Keolis 1 automated metro network (DLR – London) X2 The Nottingham tram network doubled in size in 2015 following its extension 1,150employees 99.2% is the average consolidated availability rate on the DLR network (London)
  • 20. Keolis Group Keolis Group CLOSE-UP... Washington, DC, United States – The Group’s contract to operate VRE, the capital city’s commuter train network, has been renewed until 2020, thanks to an excellent operational performance and a record 92% customer satisfaction rate. Boston, United States – Keolis, which operates the State of Massachusetts’ commuter trains, has achieved the best punctuality rate for ten years. The monthly average has been around 94% in the second semester of 2015, thanks to its new service quality improvement plan. Waterloo, Canada – The city’s tram system, currently under construction, will be operated and maintained by Keolis as of 2017. This is the Group’s first tram contract in North America. THE PLATFORM IN NUMBERS N O R T H A M E R I C A The Group already operated urban and regional rail services in North America. In a new phase of its growth, it will soon start operating a new tram network in Canada. Operating since 2009 1 tram network under construction: Waterloo (Ontario, Canada) 2rail networks: Washington DC (VRE) and Boston (KCS) 4,700 employees 92% of customer satisfaction on the Virginia Railway Express (VRE)
  • 21. UNITED STATES Martinez Fresno Las Vegas Monrovia/Covina Anaheim Fort Lauderdale Pompano Washington DC Boston Lancaster Van Nuys Burbank CANADA Rimouski Montreal Terrebonne Repentigny Quebec Waterloo AT A GLANCE 2015-2016 21 Train Taxi Planned tram Bus / shuttle / interurban and school coaches / PRM CAPTION 20- Locations
  • 22. Keolis Group Keolis Group Operating since 2009 4 states covered: Victoria Queensland South Australia Western Australia250 km of track in Melbourne, the world’s largest tram network 4,000employees 935 buses make up the fleet of the Keolis Downer bus division CLOSE-UP... Melbourne, Australia – In Australia’s second city (population 3.8 million), Keolis has been operating the world’s largest tram network since 2009. 471 trams provide 180 million journeys per year on 28 lines totalling 250 km of track. Gold Coast, Australia – The city’s tram network, launched by Keolis in 2014, has exceeded its passenger number targets after one year of operation. The 13-kilometre line and 16 stations recorded 6.18 million journeys, compared to the forecast of 5.7 million. Australia – With its partner, Downer, Keolis has acquired ATE, a company that operates a fleet of 935 buses in three Australian states. This key acquisition, intended to reinforce Keolis’ position in Australia, is the largest made by the Group since its purchase of EFFIA in 2010. THE PLATFORM IN NUMBERS A U S T R A L I A A N D N E W Z E A L A N D Thanks to the acquisition of one of Australia’s leading bus company, Keolis, which already operated the Melbourne and Gold Coast tram networks, has become the country’s number one private multimodal transport operator.
  • 23. AUSTRALIA Gold Coast Brisbane AdelaidePerth Kalgoorlie Melbourne AT A GLANCE 2015-2016 23 Tram CAPTION 22- Locations Bus / shuttle / interurban and school coaches / PRM
  • 24. UNITED ARAB EMIRATES Abu Dhabi Keolis Group CAPTION A F R I C A , M I D D L E E A S T A N D A S I A India, the Middle East and China; the Group is positioning itself in some of the global regions where the need for public transport is growing exponentially. MetroOffices Planned metro
  • 25. INDIA CHINA Hyderabad Wuhan Shanghai AT A GLANCE 2015-2016 2524- Locations Present since 2012 70 km of track for the new automated elevated metro in Hyderabad, to be inaugurated in 2016 75,000 passengers per day on line 8.3 of Shanghai’s automated metro, which will be operated by Keolis from the end of 2017 CLOSE-UP... Hyderabad, India – 15 train sets were successfully tested on the new automated metro in Hyderabad in 2015. The elevated metro – to be launched in October 2016 – will serve 66 stations across three lines, covering 70 km of track. United Arab Emirates – Emirates Transport, a UAE federal transport operator, and Nesma, a Saudi engineering, construction and transport company, signed strategic partnership agreements with Keolis in 2015. Shanghai, China – Line 8.3 of the city’s metro system will be run by Keolis as of 2017 for a period of five years. It is Shanghai’s first automated metro line and the first line in the country to be operated by a foreign company. It will transport an average of 75,000 passengers per day on 6.7 km of track. THE PLATFORM IN NUMBERS 400 employees
  • 26. Keolis Group Our references METROS • Pioneer and world leader in automated metros (225 km) • Operations in France, UK, India, and soon in China Lille, Lyon, Rennes (France), Hyderabad (India), London (UK), Shanghai (China, starting 2017) TRAMS • World leader in trams (660 km) • Operator of the Melbourne network, the world’s largest (250 km) 11 NETWORKS IN FRANCE Angers, Bordeaux, Brest, Caen, Dijon, Le Mans, Lille, Lyon, Orléans, Strasbourg, Tours 5 INTERNATIONAL NETWORKS Bergen (Norway), Gold Coast (Australia), Melbourne (Australia), Nottingham (UK), Porto (Portugal) 2 NEW NETWORKS UNDER CONSTRUCTION Aarhus (Denmark), Waterloo (Canada) TRAINS Approx. 6,000km of tracks 8networks in Europe and North America 1 in 3 rail journey in the United Kingdom is made on a network operated by Keolis COMMUTER TRAINS Boston (U.S.), Washington, DC (U.S.) INTERCITY TRAINS Germany, The Netherlands, United Kingdom BUSES AND COACHES 23,000vehicles worldwide No. 1 for urban buses in France 100%of the bus fleet in Stockholm runs on alternative fuels to diesel URBAN Aix-en-Provence, Beaune, Bordeaux, Lille, Lyon, Montargis, Montbéliard, Rennes (France), Adelaide (Australia), Burbank (U.S), Copenhagen (Denmark), Gothenburg (Sweden), Perth (Australia), Stockholm (Sweden)... Bus Rapid Transit: Las Vegas (U.S.), Metz, Nîmes, Rennes, Tours (France)… INTERCITY Alsace, Ardèche, Eure, Haute-Garonne, Seine-Maritime (France), Belgium, Quebec (Canada)… Coach Rapid Transit: Beauvais-Amiens, Loire-Atlantique, Franche-Comté (France) AIRPORT SHUTTLES: Bordeaux, Marseille, Montpellier, Le Bus Direct – Paris Aéroports (France), Fort Lauderdale (U.S.)…
  • 27. AT A GLANCE 2015-2016 2726- PARKING No. 2 for parking in France 141,000 spaces managed 360car parks No. 1 for station and hospital car parks STATIONS Aix-en-Provence TGV, Avignon TGV, Besançon TGV, Dijon, Lille Flandres, Limoges, Lyon, Metz, Nancy TGV, Paris (7 stations), Toulon, Valence TGV (France)... HOSPITALS AND CLINICS Dunkirk, Lille, Marseille, Metz-Thionville, Nice (France)... CITY CENTRES Béziers, Cassis, Grenoble, Marseille, Massy, Montpellier, Paris, Toulouse (France)... SHOPPING CENTRES Châlons-en-Champagne, Lyon, Rouen, Tremblay-en-France (France)... PARK AND RIDE (P+R) Bordeaux, Belfort, Marne-la-Vallée, Metz (France)... ON-STREET Grenoble, Herblay, Lens, Perpignan (France)... SEA AND RIVER SHUTTLES 210,000journeys made in 2015 on river shuttles in Bordeaux Bordeaux, Brest, Lorient (France) ON-DEMAND TRANSPORT No. 1 French operator of transport for people with reduced mobility No. 2 in chauffeur-driven cars in Greater Paris with LeCab TRANSPORT FOR PEOPLE WITH REDUCED MOBILITY Angers, Caen, Châteauroux, Laval, Lens, Lille, Lyon, Paris, Orléans (France), California (U.S.), Sweden… ON-DEMAND TRANSPORT Arras, Aix-en-Provence, Dreux, Greater Paris, Lille, Orléans, Roissy, Rouen (France)… CHAUFFEUR-DRIVEN CARS/TAXIS Anaheim (U.S.), Belgium, Greater Paris (France)… CAR-SHARING/CAR-POOLING Arras, Bordeaux, Lens-Béthune, Lille, Orléans, Metz, Rennes (France)… BICYCLES No. 2 for bicycle share schemes in France A fleet of 17,000 bicycles (self-service, long-term rental, electrically assisted, etc.) in 25 towns and cities Agen, Blois, Bordeaux, Brest, Dijon, Laval, Lens, Lille, Marmande, Montargis, Nevers, Orléans, Pau, Rennes, Tours, Versailles, Vichy (France)...
  • 28. COMMUNICATIONS DEPARTMENT 20, rue Le Peletier 75320 Paris Cedex 09 – France Tel.: +33 (0)1 71 32 90 00 communication@keolis.com www.keolis.com CONTACT –Photos:Keolis,DR.