1. Experience MAC CosmeticsBuffalo,NY; Columbus,OH; Ft.
Lauderdale,FL
Retail Manager,2006 – 2014
The Retail Manager is responsible for the hiring,
training and development of their team. Generating
sales through their team by delegating duties,
coaching and motivating, Performoutstanding
customer service, monitor business results, and
recognize areas of opportunity forgrowth. Creating
and maintaining an atmosphere geared towards
achieving sales goals. Analyze and review goal
attainment and develop strategies to improve
performance. Maintain appropriate and balanced
inventory levels. Communicate effectively withIn-
Store Management Retail Operations Manager and
team, whilst maintaining a commercial awareness of
our competitors. Ensuring company guidelines on
styling and grooming are adhered to. Handle
performance issues quickly and effectively.Create and
maintain an atmosphere of open and positive
communication, professionalism, and creativity at all
times.
Education Academy of Art University
 Bachelor Fine Art – 2006
GPA: 3.50
Starpoint Central High School
 Regents Diploma Business – 1994
GPA: 3.0
Skills Results-oriented
Ability to motivate, train and develop others
Strong customer service skills
Natural leader
Patience
Cheerful
Good communicator
Professional
Good listener
Strong negotiator
Qualifications PartneredwithNordstrom/Macy’s department
managementandcosmeticsdepartmentstaff,which
resultedin exceedingthe $1.3 millionsalesplan,
achieving$1.9 millionforthe fiscal year,ensuringthe
overall successof the NorthCentral andSE regions.
Keri Crittenden
Retail Manager
5470 Lyons Rd. #303
Coconut Creek, Fl 33073
Phone: (954)856 7937
Email:
keri.crittenden@yahoo.com

2. 1234 ParkAvenue, RedwoodCity, CA 94063. Phone: 123 456 7899