1. KEVIN PRESSLEY
1010 Friendship Street Philadelphia Pa, 19111
Phone# (267) 471-8054
Email: prcskev@gmail.com
Objective: Looking for a suitable IT support technician position with a successful and dynamic
company that offers room for progression.
Technical Qualifications
Operating Systems: Windows XP, Windows 7, Mac OS X
Microsoft Applications: Word, Excel, Access, PowerPoint, Outlook, and Publisher
Networking LAN/WAN, TCP/IP, DNS, DHCP, SMTP, FTP, HTTP, Router, Switches.
Programming Languages: VB, SQL, HTML, XML, C++ /Active Directory
Education
METROPOLITAN CAREER CENTER / COMPUTER TECHNOLOGY INSTITUTE
Philadelphia Pa, Date: June 18, 2014
(Associate in Specialized Technology Degree)
LINCOLN TECHNICAL INSTITUTE (PC SUPPORT TECHNOLOGY)
PHILADELPHIA PA Date: March 2010
Diploma Program
Work Experience
COMCAST CABLE (TECH SUPPORT SPECIALIST )
HORSHAM PA, Date: Sept 29,2015 to 7/ 2016
Duties: Activation, configuration, and use of Web space service. Providing, verifying, and/or
modifying network settings (TCP/IP) Identifies customer LAN issues. Troubleshoots customer
connectivity including but not limited to: DHCP, RF, modem, router, or combination device
stability of equipment as well as configuration.
THOMAS JEFFERSON HOSPITAL (Medical Records Department)
PHILADELPHIA PA, Date: March 15, 2004 to 09/25/2015
Duties: Scanning records into EMR system, Data entry, File paper work, computer database
management, Perform clerical tasks, answer phones, faxing, Etc.
TIME WARNER CABLE (Cable Service Tech)
PHILADELPHIA PA, Date: 1999 - 2004
Installed cable systems in residential homes and businesses, Installed and repaired
telecommunications cable. Phone lines, Internet cables, cable television systems.
THOMAS JEFFERSON HOSPITAL INTERNSHIP – OPERATION CENTER
(INFORMATION SYSTEMS Department) Start Date: 10/30/2013 to 03/18/201Duties:
Perform new installations, Upgrade PCs, Diagnosis hardware and software problems,