1. CURRICULUM VITAE
PERSONAL INFORMATION
Name: BUI THI KIEU (Female, Single) / HCMC (Born in 1993 / Height:
170cm)
Language: Vietnamese / English/ Korea Mobile:+84 972.209.827
Email: BT.Kieu0809@gmail.com
PROFESSIONAL EXPERIENCE
- November 2015 to present: GREETER, CITIBANK VIETNAM, HCMC
- Pro-actively managing the first point of contact with customers and directing
customers to correct service points;
- Delivery of excellent customer service and best customer experiences;
- OpeningInternet Banking and other payment channels such as Drop box,
ATM machine for customers.Answers some questions from customers
regarding banking products;
- Guide customers to fill in appropriate forms to make sure that our customers
complete the forms/ documents;
- Other support activities for Personal Banker, Service Banker and resolve any
problems;
• July 2015 – Oct 2015: Internship at Luxury Homes Real Estate JSC
- handling documents, data and daily reports
- supporting business trips of senior staff
- arranging meeting schedules
- supporting trainings on selling skills and product information
- handing customer services and relations
• 2014 - Sep 2015: Freelance Accounting Assistant at Cantavil Hoan Cau
Board of Administration
- checking accounting books, tax reports, financial statements
- preparing tax submission and tax finalisation
EDUCATION
• 2014 - 2015: Learning Korean at Kanata Center

2. • 2012 - 2015: Hutech College - Accounting major