1. KIM NGOC KHUU
24 Castle Street, Plymouth, Ma 02360
Home: 5087461689 • Cell: 5082924344
kimk8195@yahoo.com
From jobs experience, I am a very hard working, hands-on, motivated, reliable and responsible at what I do. Also, I am
highly enthusiastic customer service professional with 5 years client interface experience. It helps me to be positive and
knows how to deal with situations in a professional way and do my best at any jobs that is given to me.
Active listening skills
Strong organizational skills
Energetic work attitude
Store maintenance ability
Customer service expert
Friendly and hard working
Responsibility
Trustful
Excellent customer relation
Professional problem solver
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operation address customer concerns.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Answering phone calls and make sure people are doing their job.
Training and Leadership
Training new employees and assisted them when they need help.
Manage and Time Management
Take responsibility for the shop
Open and close the salon on the daily basis
Very trustworthy
Making sure always on time
09/2013 to Current
LOTUS NAILS AND SPA
Plymouth, Ma
Manicurist and Esthetician
Learned the importance of the customer relationship by gaining customer trust and build a strong bond
Multitasking, working and managing the salon
Take responsibility for certain jobs
In charge of inventories
Open and close the salon
Being trustworthy by having the key to the store and the cash register
Train new employees and take on leadership role
02/2012 to 03/2014
QUINTALS BROS
Plymouth, Ma
Cashier
Having access to the register and take responsibility
Manage the whole farm market
Advised customer and provide them positive attitude and attention that they need
Answer phone call and take orders
Organize and multitask
2018BBA: BUSINESS
CAREER OVERVIEW
CORE STRENGTHS
RELEVANT EXPERIENCE
WORK EXPERIENCE
ACADEMIC BACKGROUND

2. Umass Boston , Boston, MA, US
Currently enroll with a 3.6 GPA
2014ESTHETICIAN/ MANICURIST
Jupiter Beauty Academy , Boston, Ma, US
400 hours course while going to UMass full-time.