Personal Information
Entreprise/Lieu de travail
Yeongdeungpo-gu, Seoul, Korea Korea, South
Profession
Director at KMAC
Secteur d’activité
Apparel / Fashion
À propos
• As a "Customer Oriented Strategy" expert, dedicated senior-level manager with 15 years of experience in management consulting projects.
• 18 years of cross industrial experiences: 100+ projects of management consulting in 20+ industries including telecom & mobile, banking, insurance, retails, government, electronics, and manufacturing.
• Entrepreneurial efforts on new business areas – digital strategy, contact center, education training program, and consulting methodology
Specialties: • Digital Strategy & Marketing
• Customer Experience, Lifestyle, Needs, and Value Management
• Project Management
• Process Innovation
• CRM
• CSM (Customer Satisfaction Management)
• Contact Center Man...
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Personal Information
Entreprise/Lieu de travail
Yeongdeungpo-gu, Seoul, Korea Korea, South
Profession
Director at KMAC
Secteur d’activité
Apparel / Fashion
À propos
• As a "Customer Oriented Strategy" expert, dedicated senior-level manager with 15 years of experience in management consulting projects.
• 18 years of cross industrial experiences: 100+ projects of management consulting in 20+ industries including telecom & mobile, banking, insurance, retails, government, electronics, and manufacturing.
• Entrepreneurial efforts on new business areas – digital strategy, contact center, education training program, and consulting methodology
Specialties: • Digital Strategy & Marketing
• Customer Experience, Lifestyle, Needs, and Value Management
• Project Management
• Process Innovation
• CRM
• CSM (Customer Satisfaction Management)
• Contact Center Man...