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Once run by a few large banks, it has been taken over by smaller, more nimble and technology-driven disruptors who are putting the power back into the hands of consumers.
Banks need a more customer-centric way to do business and to differentiate themselves in new ways.
This report will explore the most crucial changes happening in the finance industry, and how legacy banks need to act today to be around tomorrow:
Banks need to be bolder by standing for a value or experience that differentiates them from the crowd.