NTAP director Kathleen Brockel's and LSC's Glenn Rawdon's discussion of 2008 Tech Survey results

1. NTAP & LSC Tech Survey Highlights Kathleen Brockel, NTAP Glenn Rowdan, LSC TIG

5. 67% of respondents in Admin Survey = LSC funded

6. BUDGETS

7. No. of programs with dedicated IT budgets in relation to no. of programs in each budget category Section Home

11. TECH PLANNING & POLICY

12. 44% of programs have tech plans

13. Tech Plan Components 1 – Disasters 2 – Training 3 – Staffing & Support 4 – Hard & Software stds. 5 – Improving Client Serv. 6 – Security 7 – Imp. Case Handling 8 – Maint. On Advocacy Software

15. Tech Policy Topics 1 – Internet use 2 – Email use 3 – Tech equipment use 4 – Tech purchasing 5 – Data Storage 6 - Confidentiality

17. 78% Annually review computer and internet use policies

18. Training

20. Training Frequency Section Home

22. Trainings for Non-IT Staff This Year Top 4 = CMS, Email, Legal Research, Calendars

23. Trainings Most Needed Top 4 = CMS, Adv. Wd Proc., Calendar, Spreadsheets

24. 63% Have Orientation Materials for New Users

27. 46% Using HotDocs

29. VOIP Section Home 7 more are considering getting VOIP in the next year which would make this a 50-50 split

32. Remote Email Devices Section Home

33. ….. Stay tuned to lsntap.org