We believe that businesses have unlimited
potential to elevate individuals’ lives.
By improving businesses’ sales and marketing
process, we leave an imprint on society and
We prioritize long term results over short term
Success is always a combination of strategy
Whatever we do, we should do it better than
our competitors, and better than we’ve done
in the past.
We help businesses grow better by enhancing
their sales and marketing processes through
the inbound methodology.
We're in a fast-changing industry.
Hence,we strive for
lose sense of urgency in making
be complacent because it is the enemy of
We set and exceed our own high standards,
constantly raising the bar for competitors and
In our pursuit for distinction, we may sometimes
lose sight of the human touch.
Conflicts may arise because of different
However, we can...
Address the matter in person.
Be professional – don’t let emotions run.
Ask for clarification if there are doubts.
Make sure the other party understands your view point.
Are you arguing to be right or are you trying to be
We look to continually learn, grow, and expand our
capacity as individuals and as an organization, so
we can thrive and make a significant and
meaningful impact in the world.
Sometimes, we learn through our mistakes and
customer complaints. And that’s okay.
We never claim to be experts, but we are fast
We don’t mind making mistakes, we do mind
Each mistake carries a lesson, we try to make sure
we learn it.
We believe it’s important for you, our Rocketeers,
to grow both personally and professionally.
Our goal is to help you unlock that potential.
But it takes two to tango – you have to want to
challenge and stretch yourself in order for it to
We’re not in the business to motivate people.
Instead, we try to take motivated people, inspire
them to do the stuff they know they have to do,
provide them with the systems and tools to create
change, and support them.
- Cameron Herold
Self aware and respectful.
When things go well, humble people tend to share
When things go poorly, they tend to shoulder the
Whether you’re in the workplace or away from
the office on company business, please
behave with decency, respect, and in
accordance with all applicable laws and
If you need time off - take time off.
Just make sure you’re communicating with
your manager when you plan to be out.
General rule of thumb
Vacation and Sick Leave
We offer 60 days paid leave for moms, 7 days for dads.
Maternity and Paternity Leave
Take whatever break you need. We encourage Rocketeers to step
away whenever they need to recharge. No questions asked.
If you’re under the weather, do us all a favor and stay home. And
don’t worry – you’ll still get paid.
Public holidays and
We follow the Malaysia’s public holidays gazetted by the
Federal and State Government.
We also want you to celebrate one other special occasion: the day
that changed your parents' life forever... your birthday! So take the
day off and treat yourself.
Our dress code at Launchpad is smart casual.
Our only request is that you don’t dress in a way that
would disappoint your parents.
Our work is never complete, but that doesn’t mean we
work all the time.
Most of our Rocketeers start their day between 9-10am,
and have a standard 40-hour work week. We recognize
that everyone is different and you can choose to be
Most importantly, keep your team informed of your