SlideShare une entreprise Scribd logo
1  sur  17
Fast & Cheap User Feedback
     Sneaky Ways To Validate Your Idea For Less


                                                   Laura Klein
                                                   @lauraklein
                                         laura@usersknow.com
                                    http://www.usersknow.com
Saturday, March 30, 13
@lauraklein




              So You Want To Know If Your
                  Idea Is Any Good...
Saturday, March 30, 13
@lauraklein



                          You Could Try Some Of These


    • Traditional          Market Research

    • Competitive Analysis

    • Contextual           Inquiry Studies

    • In       Depth User Research & Ethnography

    • Emotion            Response Analysis with EEG (No really. This is a thing.)


Saturday, March 30, 13
@lauraklein



                                          Or These


    • Build              it and ship it

    • Hire           a sales team to start selling

    • Try         to raise money from a VC




Saturday, March 30, 13
@lauraklein




       Guess What That Will Cost You!
Saturday, March 30, 13
@lauraklein




                         Want To Know How To Do It
                           Cheaper & Faster?
                         (oh, And With No Engineers?)



Saturday, March 30, 13
@lauraklein



                         Better Validation Through...

                              • False Advertising

                              • Sloth

                              • Corporate   Espionage

                              • LIES!!!!




Saturday, March 30, 13
@lauraklein




                         False Advertising

Saturday, March 30, 13
@lauraklein



               Landing Pages For Products That Don’t Exist




                         Don’t build it until they’ve come.
Saturday, March 30, 13
@lauraklein



     Feature Stubs For Features You Might Build Someday




                         “This feature is coming soon!”




        Don’t build a feature before people are already using it.
Saturday, March 30, 13
@lauraklein



                                 Wizard Of Oz Features




                         Humans can be cheaper than automation.
Saturday, March 30, 13
@lauraklein




                         Sloth

Saturday, March 30, 13
@lauraklein



                         Five Is The Magic Number

   “As you add more and more users, you learn less and less
    because you will keep seeing the same things again and
    again...After the fifth user, you are wasting your time by
    observing the same findings repeatedly but not learning
                            much new.”
                                                 -Jakob Nielsen




        Talking to 1 user is crucial. Talking to 100 users is wasteful.
Saturday, March 30, 13
@lauraklein


                         Interviews To Surveys




      Develop hypotheses with a few qualitative interviews and
          quickly validate them with quantitative research.
Saturday, March 30, 13
@lauraklein




                         Corporate Espionage

Saturday, March 30, 13
@lauraklein



                                 Test Your Competitors
                Remote                  Unmoderated      Micro Usability
             Moderated Testing          Tests w/ Video       Tests




              LiveView
                     (mobile)




       Don’t make mistakes somebody else has already made.
Saturday, March 30, 13
@lauraklein




                         LIES!!!
Saturday, March 30, 13

Contenu connexe

En vedette

Cloud-based Energy Efficient Software
Cloud-based Energy Efficient SoftwareCloud-based Energy Efficient Software
Cloud-based Energy Efficient SoftwareFotis Stamatelopoulos
 
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016Samuel Grilli
 
Interpersonal communication
Interpersonal communicationInterpersonal communication
Interpersonal communicationNirajan Silwal
 
Building IoT solutions using Windows 10 IoT Core & Azure
Building IoT solutions using Windows 10 IoT Core & AzureBuilding IoT solutions using Windows 10 IoT Core & Azure
Building IoT solutions using Windows 10 IoT Core & AzureMostafa
 
Embedding learning from cooperative projects
Embedding learning from cooperative projects  Embedding learning from cooperative projects
Embedding learning from cooperative projects Noel Hatch
 
Green cloud computing
Green cloud computingGreen cloud computing
Green cloud computingJauwadSyed
 
Proximus Maxim Dierick 2FV05
Proximus Maxim Dierick 2FV05Proximus Maxim Dierick 2FV05
Proximus Maxim Dierick 2FV05Maxim Dierick
 
Problem-Solving Strategies
Problem-Solving StrategiesProblem-Solving Strategies
Problem-Solving StrategiesStephen Babbitt
 
Anusha S Daragshetti Resume
Anusha S Daragshetti ResumeAnusha S Daragshetti Resume
Anusha S Daragshetti ResumeAnusha Desai
 

En vedette (12)

Cloud-based Energy Efficient Software
Cloud-based Energy Efficient SoftwareCloud-based Energy Efficient Software
Cloud-based Energy Efficient Software
 
Diálogos 64
Diálogos 64Diálogos 64
Diálogos 64
 
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016
Comments on Section 323 of the PATH Act of 2015 - Letter dated March 22, 2016
 
EDI
EDIEDI
EDI
 
Interpersonal communication
Interpersonal communicationInterpersonal communication
Interpersonal communication
 
Building IoT solutions using Windows 10 IoT Core & Azure
Building IoT solutions using Windows 10 IoT Core & AzureBuilding IoT solutions using Windows 10 IoT Core & Azure
Building IoT solutions using Windows 10 IoT Core & Azure
 
Embedding learning from cooperative projects
Embedding learning from cooperative projects  Embedding learning from cooperative projects
Embedding learning from cooperative projects
 
Green cloud computing
Green cloud computingGreen cloud computing
Green cloud computing
 
Print News Release
Print News ReleasePrint News Release
Print News Release
 
Proximus Maxim Dierick 2FV05
Proximus Maxim Dierick 2FV05Proximus Maxim Dierick 2FV05
Proximus Maxim Dierick 2FV05
 
Problem-Solving Strategies
Problem-Solving StrategiesProblem-Solving Strategies
Problem-Solving Strategies
 
Anusha S Daragshetti Resume
Anusha S Daragshetti ResumeAnusha S Daragshetti Resume
Anusha S Daragshetti Resume
 

Plus de Laura Klein

How Well Do You Know Your User?
How Well Do You Know Your User?How Well Do You Know Your User?
How Well Do You Know Your User?Laura Klein
 
Qual vs Quant: Using Better Data to Build Better Products
Qual vs Quant: Using Better Data to Build Better ProductsQual vs Quant: Using Better Data to Build Better Products
Qual vs Quant: Using Better Data to Build Better ProductsLaura Klein
 
Build Better Products: How to Identify and Validate Assumptions
Build Better Products: How to Identify and Validate AssumptionsBuild Better Products: How to Identify and Validate Assumptions
Build Better Products: How to Identify and Validate AssumptionsLaura Klein
 
Three reasons for conversion ppt
Three reasons for conversion pptThree reasons for conversion ppt
Three reasons for conversion pptLaura Klein
 
So youve talked to some users
So youve talked to some usersSo youve talked to some users
So youve talked to some usersLaura Klein
 
5 tips for user research ppt
5 tips for user research ppt5 tips for user research ppt
5 tips for user research pptLaura Klein
 
Which research when
Which research whenWhich research when
Which research whenLaura Klein
 
Shut The Hell Up & Other Tips for Learning From Users
Shut The Hell Up & Other Tips for Learning From UsersShut The Hell Up & Other Tips for Learning From Users
Shut The Hell Up & Other Tips for Learning From UsersLaura Klein
 
Building empathy
Building empathyBuilding empathy
Building empathyLaura Klein
 

Plus de Laura Klein (10)

How Well Do You Know Your User?
How Well Do You Know Your User?How Well Do You Know Your User?
How Well Do You Know Your User?
 
Qual vs Quant: Using Better Data to Build Better Products
Qual vs Quant: Using Better Data to Build Better ProductsQual vs Quant: Using Better Data to Build Better Products
Qual vs Quant: Using Better Data to Build Better Products
 
Build Better Products: How to Identify and Validate Assumptions
Build Better Products: How to Identify and Validate AssumptionsBuild Better Products: How to Identify and Validate Assumptions
Build Better Products: How to Identify and Validate Assumptions
 
Three reasons for conversion ppt
Three reasons for conversion pptThree reasons for conversion ppt
Three reasons for conversion ppt
 
So youve talked to some users
So youve talked to some usersSo youve talked to some users
So youve talked to some users
 
5 tips for user research ppt
5 tips for user research ppt5 tips for user research ppt
5 tips for user research ppt
 
Design hacks
Design hacksDesign hacks
Design hacks
 
Which research when
Which research whenWhich research when
Which research when
 
Shut The Hell Up & Other Tips for Learning From Users
Shut The Hell Up & Other Tips for Learning From UsersShut The Hell Up & Other Tips for Learning From Users
Shut The Hell Up & Other Tips for Learning From Users
 
Building empathy
Building empathyBuilding empathy
Building empathy
 

Dernier

Tapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the FunnelTapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the Funneljen_giacalone
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...Call Girls in Nagpur High Profile
 
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)amitlee9823
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...ranjana rawat
 
The history of music videos a level presentation
The history of music videos a level presentationThe history of music videos a level presentation
The history of music videos a level presentationamedia6
 
Booking open Available Pune Call Girls Kirkatwadi 6297143586 Call Hot Indian...
Booking open Available Pune Call Girls Kirkatwadi  6297143586 Call Hot Indian...Booking open Available Pune Call Girls Kirkatwadi  6297143586 Call Hot Indian...
Booking open Available Pune Call Girls Kirkatwadi 6297143586 Call Hot Indian...Call Girls in Nagpur High Profile
 
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja Nehwal
 
Design Inspiration for College by Slidesgo.pptx
Design Inspiration for College by Slidesgo.pptxDesign Inspiration for College by Slidesgo.pptx
Design Inspiration for College by Slidesgo.pptxTusharBahuguna2
 
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...amitlee9823
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdftbatkhuu1
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...babafaisel
 
Peaches App development presentation deck
Peaches App development presentation deckPeaches App development presentation deck
Peaches App development presentation decktbatkhuu1
 
2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptxsuhanimunjal27
 
infant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptxinfant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptxsuhanimunjal27
 

Dernier (20)

Tapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the FunnelTapestry Clothing Brands: Collapsing the Funnel
Tapestry Clothing Brands: Collapsing the Funnel
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
 
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
Escorts Service Basapura ☎ 7737669865☎ Book Your One night Stand (Bangalore)
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Serviceyoung call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
young call girls in Pandav nagar 🔝 9953056974 🔝 Delhi escort Service
 
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...
(AISHA) Ambegaon Khurd Call Girls Just Call 7001035870 [ Cash on Delivery ] P...
 
The history of music videos a level presentation
The history of music videos a level presentationThe history of music videos a level presentation
The history of music videos a level presentation
 
Booking open Available Pune Call Girls Kirkatwadi 6297143586 Call Hot Indian...
Booking open Available Pune Call Girls Kirkatwadi  6297143586 Call Hot Indian...Booking open Available Pune Call Girls Kirkatwadi  6297143586 Call Hot Indian...
Booking open Available Pune Call Girls Kirkatwadi 6297143586 Call Hot Indian...
 
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
 
Design Inspiration for College by Slidesgo.pptx
Design Inspiration for College by Slidesgo.pptxDesign Inspiration for College by Slidesgo.pptx
Design Inspiration for College by Slidesgo.pptx
 
Call Girls Service Mukherjee Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SER...
Call Girls Service Mukherjee Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SER...Call Girls Service Mukherjee Nagar @9999965857 Delhi 🫦 No Advance  VVIP 🍎 SER...
Call Girls Service Mukherjee Nagar @9999965857 Delhi 🫦 No Advance VVIP 🍎 SER...
 
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...
Call Girls Basavanagudi Just Call 👗 7737669865 👗 Top Class Call Girl Service ...
 
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Serviceyoung call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
young call girls in Vivek Vihar🔝 9953056974 🔝 Delhi escort Service
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdf
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
 
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
Kala jadu for love marriage | Real amil baba | Famous amil baba | kala jadu n...
 
Peaches App development presentation deck
Peaches App development presentation deckPeaches App development presentation deck
Peaches App development presentation deck
 
B. Smith. (Architectural Portfolio.).pdf
B. Smith. (Architectural Portfolio.).pdfB. Smith. (Architectural Portfolio.).pdf
B. Smith. (Architectural Portfolio.).pdf
 
2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx2-tool presenthdbdbdbdbddhdhddation.pptx
2-tool presenthdbdbdbdbddhdhddation.pptx
 
infant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptxinfant assessment fdbbdbdddinal ppt.pptx
infant assessment fdbbdbdddinal ppt.pptx
 

Sneaky Tips for Validating Your Idea

  • 1. Fast & Cheap User Feedback Sneaky Ways To Validate Your Idea For Less Laura Klein @lauraklein laura@usersknow.com http://www.usersknow.com Saturday, March 30, 13
  • 2. @lauraklein So You Want To Know If Your Idea Is Any Good... Saturday, March 30, 13
  • 3. @lauraklein You Could Try Some Of These • Traditional Market Research • Competitive Analysis • Contextual Inquiry Studies • In Depth User Research & Ethnography • Emotion Response Analysis with EEG (No really. This is a thing.) Saturday, March 30, 13
  • 4. @lauraklein Or These • Build it and ship it • Hire a sales team to start selling • Try to raise money from a VC Saturday, March 30, 13
  • 5. @lauraklein Guess What That Will Cost You! Saturday, March 30, 13
  • 6. @lauraklein Want To Know How To Do It Cheaper & Faster? (oh, And With No Engineers?) Saturday, March 30, 13
  • 7. @lauraklein Better Validation Through... • False Advertising • Sloth • Corporate Espionage • LIES!!!! Saturday, March 30, 13
  • 8. @lauraklein False Advertising Saturday, March 30, 13
  • 9. @lauraklein Landing Pages For Products That Don’t Exist Don’t build it until they’ve come. Saturday, March 30, 13
  • 10. @lauraklein Feature Stubs For Features You Might Build Someday “This feature is coming soon!” Don’t build a feature before people are already using it. Saturday, March 30, 13
  • 11. @lauraklein Wizard Of Oz Features Humans can be cheaper than automation. Saturday, March 30, 13
  • 12. @lauraklein Sloth Saturday, March 30, 13
  • 13. @lauraklein Five Is The Magic Number “As you add more and more users, you learn less and less because you will keep seeing the same things again and again...After the fifth user, you are wasting your time by observing the same findings repeatedly but not learning much new.” -Jakob Nielsen Talking to 1 user is crucial. Talking to 100 users is wasteful. Saturday, March 30, 13
  • 14. @lauraklein Interviews To Surveys Develop hypotheses with a few qualitative interviews and quickly validate them with quantitative research. Saturday, March 30, 13
  • 15. @lauraklein Corporate Espionage Saturday, March 30, 13
  • 16. @lauraklein Test Your Competitors Remote Unmoderated Micro Usability Moderated Testing Tests w/ Video Tests LiveView (mobile) Don’t make mistakes somebody else has already made. Saturday, March 30, 13
  • 17. @lauraklein LIES!!! Saturday, March 30, 13
  • 18. @lauraklein Blog It Starting a blog about your idea is cheaper and faster than starting a product. Saturday, March 30, 13
  • 19. @lauraklein Send An Email Emails & newsletters are cheap, fast, and easy to measure. Saturday, March 30, 13
  • 20. Questions? You know where to find me... @lauraklein laura@usersknow.com http://www.usersknow.com UX for Lean Startups - from O’Reilly Saturday, March 30, 13

Notes de l'éditeur

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. \n
  15. \n
  16. \n
  17. \n