Laura Pasquini presented at the WNY Advising Technology Conference on connecting advising through technology. She discussed key trends in higher education like reduced funding and a changing student population that are impacting advising. Pasquini summarized research showing the importance of advising for student success and engagement. She outlined resources like degree audits, communication tools, and analytics that advisors can use to connect with students. Pasquini envisioned the future of advising being more integrated across departments and utilizing innovative technologies and online spaces to interact with students.
2. Overview
• Trends in higher education
impacting advising.
• Resources they can use to
connect your campus for advising,
for a holistic advising approach.
• Implications for research for
practice.
#WNYadvising
http://bit.ly/WNYadvis
6. Key Trends & Issues for Advising in
Higher Ed
Reduced financial support to higher education
Linking funding to retention and completion
Higher education officials think too many of our
decisions are not data driven
Meeting the needs of a changing, evolving & multi-
dimensional student population
7. For higher education learning outcomes we need “to
identify effective and robust strategies that institutions
can adopt to boost student motivation.”
(Liu,
Bridgeman, & Adler, 2012)
8. US implementing outcomes based funding
http://www.insidehighered.com/news/2013/10/29/complete-college-america-report-tracks-state-approaches-performance-based-funding
Inside Higher Education, 10/29/13
9. “The degree students truly can’t afford is the one they
don’t complete, or that employers don’t value.” ~ Arne
Duncan, US Secretary of Education (July 2015)
10. Are we being truly innovative to meet the needs of our
learners with design and delivery of higher education?
11.
12. National Survey Student Engagement
“In fact, only 40 percent of students
identified an adviser as their primary
source of academic advice; others
turned to friends, family and professors.
This is “concerning,” the report says,
given the importance of advising in
student success.” [U.S. Example]
http://www.insidehighered.com/news/2013/11/14/nsse-2013-measure-student-engagement-and-learning-outcomes#ixzz2kdHFYeq4
Inside Higher Ed
14. “Next Killer App”
Optimizing student success is the “killer app” for
analytics in higher education. Intelligent
investments in optimizing student success
garner wide support and have a strong,
justifiable return on investment (ROI)…
student success and achieving institutional
effectiveness.
Building Organization Capacity for Analytics
EDUCAUSE
Donald M. Norris and Linda L. Baer
http://www.educause.edu/library/resources/building-organizational-capacity-analytics
15.
16. Impact to Academic
Advising in Higher Ed
Culture of change in our institutions
Leadership vision for learning & support
To align technology with campus strategic plans and
goals
Reduction in resources & increase need for support
Interest in holistic advising models across depts/units
Push to move online/blended advising model
18. “Students experience an increasing need for
connectivity and digital access to excel
beyond the higher education learning
environment. They must access and
interact with information, learning materials,
and colleagues from around the globe.”
Implications for use of technology in advising 2011 NACAD
20. What will the future
of academic
advising look like?
21.
22. Questions for the future
of advising…
• What is the role of the advisor in higher
education?
• What will advising look like in 10 years?
• What kind of advising profession do I want to
participate in?
• How will I contribute to the change and
development of how advising is organized?
25. A Vision, Not a Prediction
The future of academic advising …
• Advisor Interaction with
Learners
• Advisors Integrated into
Academia
• Advisor Influence at their Own
Institutions
• Advisor Interaction with
Learners
26. Advisor Influence at
Your Own
Institution:
Involvement
• Relationship and Roles
• Locus of Learning
• Connect to Meaning
Flickr photo c/o dsearls
42. How is Academic Advising
Viewed on Campus?
• Student Experience & Commentary
• Unit Involvement & Collaboration on Campus
• Program Evaluation
• Self-Assessment of Advising
• Administrative Expectation
49. Advising & Faculty
Integration
Advising as a “faculty position” would encourage:
• Innovative Thinking
• Research Development
• Contributing the Canon
• Interdisciplinary Studies
• Idea Generation/Debates About Practice
50. Advising & Research
• Advising Learning Outcomes
• Student Portfolios & Artifacts
• Students are Partners in Advising Assessment
51. Assessment for Applied
Research
For Academic Advising…
“Assessment is the process through which we
gather evidence about the claims we are
making with regard to student learning and the
process/delivery of academic advising in order
to inform and support improvement”
(Campbell, 2008)
52. Advising Assessment
Reflection
Establishing Goals for Assessment
•What do you know?
•What do you want to know?
•Who can help you assess?
•Who are your institutional
stakeholders?
•How does this connect to your:
• Advising goals/outcomes?
• Institutional Strategic Plan?
54. NACADA’s
Technology in
Advising
Commission
The purpose of NACADA's Technology in Advising Commission is to help
academic advisors and advising administrators to understand the impact that
technologies such as:
•Online communication & virtual advising
•Degree audits & web registration
•Student information systems & electronic advising notes
•Social and connected spaces for innovative staff/faculty resources
•Understand the ideas and trends of how technology is being utilized in higher
education
http://www.nacada.ksu.edu/Community/Commission-Interest-Groups.aspx
55. http://www.educause.edu/
• EDUCAUSE is a nonprofit association whose mission is to advance higher
education by promoting the intelligent use of information technology.
• Advising Systems - 30 Resources
• Teaching and Learning
o - 924 Resources
o Applying Technology to Academic Advising: A Vision Statement
o ECAR Study
56. Supporting Students with
Technology
WW
“integrate or update technology for our advising,
our institutions willneed to consider how to
provide support, training, and job aid resources
to scaffold technology use for higher education
staff, faculty, and students.”
WICHE Cooperative for Educational Technologies (WCET)
58. Integrative Systems for
Advising
“An integrated system that includes advising notes,
degree audits, appointment scheduling, a communication
system with students that also documents those
communications in the student's advising file, and
incorporates all records regarding students' academic
status (e.g. good standing, probation, etc.).”
“Streamlined technology usage. Right now, there are at
least 4 systems we use daily (E-mail, PeopleSoft,
DegreeWorks, Blackboard) and have three different log
ins. A "one stop shop" where we can log in once and
see/use all of our required systems would be wonderful.”
59. 360 View of Our Learners
“System that integrates academic information, student
records, and student connections”
“A tool that allows for students to develop an
academic, career and financial plan that also
integrates the degree evaluation tool.”
60. Students Need SUPPORT
Online…
Being present helps our learners:
- Develop a rapport and connection
- Identify issues and challenges on campus
- Establish a mentoring relationships
- Demonstrate appropriate behavior online
- Eliminate cyberbullying, harassment, etc.
- Disclose personal wellness & mental health
- Share major/career goals
- Provide outreach for well-being needs
61. Additional Benefits to Technology &
Advising Solutions
Accessible from multiple locations
Advising models vary
Paperless and sustainable models of advising
Electronic workflows
Special functionality for
student information, tracking, scheduling, early
alerts, online forms, shared notes, and data.
62. Communication Goals
“Additionally, it would be beneficial to have a social
media hub to manage and ensure that our message is
being uniformly pushed on each platform in ways that
are unique to that platform.”
“I would like for technology to play a larger role in my
advising practice. I would love to be able to utilize
Facebook and Twitter to connect as an individual
advisor to my students.”
63. Ideal Technology & Advising Practice
“seamless integration of technology with advising,
where students no matter their campus location
had equal ability to access me when they needed
me. Right now students at our home campus have
a distinct advantage over their counterparts at
distant locations”
“I think face-to-face interaction is ideal, but
technology is especially useful when doing
distance advising, especially video
conferencing/Skype.”
64. Value of Advising in
Academia
• Advisors as Faculty
(ALL)
• Advising Syllabus
• Academic Advising for
Credit
65. Practical Applications
• Review of advising qualifications
• Service, teaching & research scholarship
• Contribute to the community of practice
• Hybrid & dynamic advising positions
67. “I just need help picking a few
classes for next semester”
68.
69. Self-authorship is a strong
basis to advance learning
outcomes, prepare our
students, and include
reflection for our learning
experience.
(Baxter Magolda, 2004)
89. Why do you share a #selfie or about yourself on
social media Higher Ed?
90. Why do you share a #selfie or about yourself on
social media Higher Ed?
91. Why do you share a #selfie or about yourself on
social media Higher Ed?
92. Model & Mentor
Identity• Do you like spam? Do you
like “bots”? Customers
don’t either.
• What is your
organizational brand?
• What information do you
want to share?
• Start with these questions,
and then add in
personality and variety.
Via @julieclarsen
93.
94. Support Digital Identity
Development?
How can you help your students with their “digital
stamp” in university?
What types of outreach and support are available?
Where can they go for mentors and models online at
your campus?
96. The #WNYAdvising Challenge
1. Take a picture of your office.
2. Link to a motivating song or video.
3. Describe what you’re looking forward to.
4. Talk about something funny.
5. Try out a “Throwback Thursday.” #TBT
6. Share something inspiring.
7. Post an image.
8. Give a shout out.
9. Say thank you!
10. Share your story.
97. Thank You
#WNYadvising!
Laura A. Pasquini, Ph.D.
Laura.Pasquini@unt.edu
@LauraPasquini
about.me/laurapasquini
http://bit.ly/WNYadvisingtech
A new view of what the academic advising position and role is for higher education:
-Provides opportunities in career development, professional growth & the “calling” is bigger
-CoP: problem solving, development of assests, seeking experience, synergy, development of projects, mapping knowledge & identifying gaps
echnology,
Ends 24:30
Utilize our advising staff/faculty for institutional challenges, development & growth:
-leaders - lead within - task forces, committees, hiring, and contribute to decision-making
-increasingly advisors are studying the issues around teaching & learning, curriculum committees, and student interaction throughout the degree progression
-Seek out PD (#acadv chat), webinars, lectures, courses, degrees, and learning networks
-Scholarly work demonstrated by publications, grants, presentations recognized on campus, NACADA, and other national and international domains
-Learners success is attributed to advisor impact - why admissions brags, enrollment increases, and employers want to hire your undergraduate students
To assess the “value” or view of academic advising on campus, I consider:
-how holistic advising models are in theory & application
-student experience - input, interactions, and commentary
-
Advising as teaching; not a service. Rather than asking “how can I help you” it’s empowering the student to take responsibility as to “what brings you in today” - advising is not a mere service to direct students to where they can learn, as they should be learning WITHIN their advising experience. Socractic, developmental, or coaching in advising - so we need to equip our advisors with pedagogical skills to support these “learning” practices.
Advisors are the swiss army knifes in the higher education tool box. They have the ability the connect our students to new opportunities, experiences, interpret the process of learning to think beyond degree/course requirements. Advisors encourage accountability and often provide a space for our learners to share their own journey and stories growth, student development, and meaning making with Marcia Baxter Magodla defines as self-authorship.
-See patterns in learning; empower students to recognize and learn from development
-Connecting course work, involvement on campus, internship experience, mentoring & more to the process of the undergraduate degree
-Interdisciplinary scholarship development - presentations, pubs, research, grants, etc.
-Problem-solving initiatives & development to solve larger issues in higher education
-Collaborative work among scholars to encourage paradigm shifts
-Contribute to the professional literature of advising knowledge
Why wouldn’t we expect our advisors to be part of the continual assessment process? We have high stakes for retention & persistence in our programs - so all campus stakeholders need to be involved in:
-Guiding our learners though an advising syllabus with SLOs/requirements
-Facilitate reflective and authentic learning experiences
-Self-evaluation of advising experience, student progress, and outcomes for program
Assessment is intended to be a positive process, yet its connotations are often negative
The focus has often been on activities that demonstrate accountability to the exclusion of those that are aimed at improvement
Image we “Required” students to complete academic advising for credit? Or what if our students were graded on their participation during our 1:1 advising appointments?
-We model this in our First Year Seminars - e.g. Your EGN: 1002 - Intro to Engineering
-Expectations vs. Reality for our learners - value grades & want feedback
-Intentional and purposeful process; outline clear expectations
-Defined “teaching loads” or ratio of advising populations; ratio of job expectations - freedom to “teach,” advise, create, research, develop projects and more
Discuss the role of advising in higher education - how it needs to change from common practice.
Advising & Advisor Relationship - what is the role of our advisor?
-Advising is a year-round
-Not just an administrative function “paper pushers”
-goes beyond course selection, GPA calculating, and providing codes
-Transformational experiences
-Socializes our students to take responsibility
Technology,
Ends 24:30
Advising supervision & campus leaders needs to value the importance of these practical applications to value the role of the advisor with our learners:
-academic certificate program (August 2013) is a great start
-collaborative meetings in EAC and Undergraduate Advising Council
-Do More? A regular ALL advisor network that gathers on a regular basis; connected advising resources for on-demand training; shared job-aids and modification to current advising practices that allow for more developmental advising experiences 1:1