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DEALING WITH
DIFFICULT PEOPLE
By: Laura A. Saroukhan
WHAT CAUSES PEOPLE TO BE
ORNERY?
8 TYPES OF DIFFICULT
PEOPLE
1. Bulldozer:
 loud and
obnoxious
 Delights in
intimidating
and getting his
way.
HOW TO DEAL WITH THIS TYPE
OF PERSON.. BULLDOZER
Show no
signs of
weakness
and stand
your ground.
If it is
someone of
auth...
2. SABOTEUR
Undercuts colleagues by
backstabbing and being
sneaky, boosting his or
her ego.
HOW TO DEAL WITH THIS
TYPE OF PERSON…SABOTEUR
Like Godzilla
confront this
individual out
in the open
in front of
peers and...
3. PROCRASTINATOR
• Poor Time
management Skills
• Unable to make
decisions, uncertain
• Sometimes a way of
getting attenti...
HOW TO DEAL WITH THIS TYPE OF
PERSON.. PROCRASTINATOR
• Encourage
• Positivity
• Trick them
by giving
false
deadlines.
4. WHINER
 Constantly
complaining
 Usually over worked
and never happy.
HOW TO DEAL WITH THIS TYPE OF
PERSON.. WHINER
Find a way
to make the
individual to
feel a sense
of belonging
in a positive...
5. EXPLODER
Quick Tempered Time Bomb ready
to explode
HOW TO DEAL WITH THIS TYPE OF
PERSON.. EXPLODER
Raise your
voice
Stand your
ground
Or simply
“We are
taking a
time out
and...
6. PLEASER
Please call “ I want
to be teachers
Pet”
7. GRANDSTANDER
The
Know-
it-all
HOW TO DEAL WITH THIS TYPE OF
PERSON.. GRANDSTANDER
Tread gently and choose
your words carefully or
compromise.
8. DOOMSAYER
Always expects the
worst.
Or always complaining
HOW TO DEAL WITH THIS TYPE OF
PERSON.. DOOMSAYER
Stop Complaining! I cannot change you nor
will I let you change me.
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How to handle difficult people

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How to handle difficult people

  1. 1. DEALING WITH DIFFICULT PEOPLE By: Laura A. Saroukhan
  2. 2. WHAT CAUSES PEOPLE TO BE ORNERY?
  3. 3. 8 TYPES OF DIFFICULT PEOPLE 1. Bulldozer:  loud and obnoxious  Delights in intimidating and getting his way.
  4. 4. HOW TO DEAL WITH THIS TYPE OF PERSON.. BULLDOZER Show no signs of weakness and stand your ground. If it is someone of authority make a formal complaint.
  5. 5. 2. SABOTEUR Undercuts colleagues by backstabbing and being sneaky, boosting his or her ego.
  6. 6. HOW TO DEAL WITH THIS TYPE OF PERSON…SABOTEUR Like Godzilla confront this individual out in the open in front of peers and ask questions. Or simply tell them to back off.
  7. 7. 3. PROCRASTINATOR • Poor Time management Skills • Unable to make decisions, uncertain • Sometimes a way of getting attention
  8. 8. HOW TO DEAL WITH THIS TYPE OF PERSON.. PROCRASTINATOR • Encourage • Positivity • Trick them by giving false deadlines.
  9. 9. 4. WHINER  Constantly complaining  Usually over worked and never happy.
  10. 10. HOW TO DEAL WITH THIS TYPE OF PERSON.. WHINER Find a way to make the individual to feel a sense of belonging in a positive way
  11. 11. 5. EXPLODER Quick Tempered Time Bomb ready to explode
  12. 12. HOW TO DEAL WITH THIS TYPE OF PERSON.. EXPLODER Raise your voice Stand your ground Or simply “We are taking a time out and we will finish talking when you can control yourself”.
  13. 13. 6. PLEASER Please call “ I want to be teachers Pet”
  14. 14. 7. GRANDSTANDER The Know- it-all
  15. 15. HOW TO DEAL WITH THIS TYPE OF PERSON.. GRANDSTANDER Tread gently and choose your words carefully or compromise.
  16. 16. 8. DOOMSAYER Always expects the worst. Or always complaining
  17. 17. HOW TO DEAL WITH THIS TYPE OF PERSON.. DOOMSAYER Stop Complaining! I cannot change you nor will I let you change me.

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