1. LAWRENCE H.F. FLORES _________ ______
4 Hawk Hollow Drive Sicklerville, NJ 08081 856.340.8749 lawrenceflores@gmail.com
PROFESSIONAL SUMMARY
Retail store manager with dynamic track record of increasing sales revenue, reducing costs, managing inventory
and shrink, and transforming customer service.
• Regionally recognized leader, winner of multiple awards for sales and service.
• An exceptional motivator who generates high levels of employee morale and engagement by modeling
excelling service behaviors, building productive relationships with all staff, establishing high standards and
coaching for performance.
• Upbeat, flexible individual who genuinely enjoys change and new initiatives.
PROFESSIONAL EXPERIENCE
WAL-MART STORES, INC., SOUTHERN NJ, 09/06 – PRESENT
WAL-MART SUPERCENTERS #3339, VINELAND & #1742, TURNERSVILLE, NJ
Assistant Manager
Built highly successful 10-year career at Wal-Mart; learning nearly every position in the store before promotion into
management. Worked in 2 stores, thriving through numerous changes in management, organizations and systems.
Managed a minimum of 100 employees at each store, carrying primary P&L responsibility. Responsible for hiring
and training since 2008.
• Raised Customer Service scores from bottom of a 9 store market to #1 and place top 20 in 82 store region
• Received Outstanding Associate Awards 2009, 2010, for fundraising efforts benefiting C.H.O.P.
• Attending corporate training programs and diversity events
• Oversee Retail-tainment events and community outreach programs
ELECTRONICS BOUTIQUE, DEPTFORD NJ, 01/03 – 11/03
EB GAMES, DEPTFORD MALL, DEPTFORD, NJ
Assistant Manager
Recruited to turn around underperforming store; quickly achieved success:
• Improved regional store ranking from mid 50’s (in 86 stores) on arrival to 8th in region.
• Recognized from Regional and competitors on significant improvement in presentation, and staffing with
increased sales and traffic.
• Ensured compliance to company procedures and policies.
K•B TOYS, SOUTHERN NJ, 09/95 – 02/03
K•B TOYS, BURLINGTON CENTER MALL, OCEAN ONE MALL, HAMILTON MALL, CROSSKEYS COMMONS
Assistant Manager
In 7 years, accomplished initiatives new for the company and exceeded district standards in operations.
• Selected and Promoted to Seasonal Store Manager for K•B Toy Express, for 2 consecutive 4th
Quarters
• Opened the first seasonal summer clearance store for the company in Atlantic City
• Awarded District K•B STAR for 1997 4th
Quarter Assistant Manager
• Received successful KB Express corporate visits with sales and profits ranked in top 10 for holiday season
EDUCATION
ROWAN UNIVERSITY, ROHRER COLLEGE OF BUSINESS, GLASSBORO, NJ
DUAL BACHELOR DEGREES: Management and Human Resources Management
CUMULATIVE GPA: 3.546 Cum Laude

2. REFERENCES WILL BE PROVIDED UPON REQUEST