13. On pace to do 600 usability sessions this
year
Will cost around $30,000
(less than 1 outsourced usability project)
@glusman
14. Shorten the time between someone
at Meetup wondering how someone
would react to something
and
actually watching someone react
to something
@glusman
15. MALKOVICH
BIAS:
THE TENDENCY TO BELIEVE THAT
EVERYONE USES TECHNOLOGY
LIKE YOU DO
@glusma
@glusman
16. Shifts the conversation from
how I would use the
website to how this user
uses the website
@glusman