● True competitors have to compete with intangible assets
of the brand
● Brand Heritage
● High Quality/High Volume
● High-end Retail Space
● Most new entrants will not be true competitors
Threat of New Entrants
● Relatively limited
● Purchases are based on intangible value
● Time-sale sites like Gilt and Myhabit are increasing
buyer power
● Due to relatively uniform product performance there is
an inverse relationship between brand loyalty and buyer
power
Bargaining Power of Buyers
● Extremely Limited
● Significant competition among textile manufacturers in
Southeast Asia
● Low cost of input materials
● Low cost of labor
● China is protecting cotton prices
Bargaining Power of Suppliers
● Largest threat is other brands in the category of
accessible luxury
● Counterfeit goods may negatively impact brand integrity
● Accessible luxury goods may take a greater hit during
economic downturns
Threat of Substitute Products or
Services
● Burberry competes mainly within the category of
Accessible Luxury, as well as Intermediate and
Unattainable Luxury
● Other brands in this category include Salvatore
Ferragamo, Prada, Louis Vuitton, Ralph Lauren,
Christian Dior, and Michael Kors
Rivalry Among Existing
Competitors
Changes Coming
● Continuing growth after the worldwide economic slowdown in 2009
● Industry growth in China slowing down
○ 2% growth in 2013, was 7% in 2012
○ government regulations → anti consumption, more savings
○ shift from mainland shopping to online and/or abroad shopping
● Increase in labor wages (especially in China)
● Baby Boomers - to appeal to younger generations
Company Imperatives
•£259.2 million profit ($428,000,000) in 2013
•50 new stores since 2009
•Strategic expansion
- Seek other manufacturing opportunities, possibility Mexico
-Improving global economy and increases in labor cost→ Price
Increase
- Focus on their digital leadership to capture the younger generations
Business Environment
● The Luxury Goods Industry - Exposed to a large set of external
factors.
● The industry suffered as the global recession hit over 2008 and 2009.
● Placing greater focus on the Asian Market!
● “Burberry is constantly leveraging the energy in its creative thinking
culture.” (www.burberryplc.com)
○ The company commits to phasing out all hazardous chemicals from
its supply chain by January 1, 2020.
Action Steps
● Continue to invest in new and emerging
markets
● Produce a mobile application for
○ artofthetrench.com → increase awareness
○ burberry.com → increase sales
● Link all digital marketing tools together → easier sharing across all
platforms
● Seasonal new product development and product diversification
○ reach and grow in new markets
○ retain customer loyalty
Integration and Organization
● Market share has been constantly growing since 2009.
● Burberry operates in four regions.
○ Asia Pacific: 39% of retail/ wholesale revenue.
○ Europe: 30%
○ Americas: 25%
○ Others: 6%
● Expanding digital market.
○ Get closer to the customers and capture the younger generations
○ Save costs by looking into alternative manufacturing locations
○ Extend the brand’s online e-marketing to maintain a strong digital presence
■ 17 million likes on Facebook
■ 2.8 million followers on Twitter
■ 8 million viewers on YouTube