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  1. 1. L E S L I E T A Y L O R D A D E 1310 Chillum Road  Hyattsville, MD 20782  202-417-5224  lesliedade2@gmail.com C A R E E R O B J E C T I V E A N D S U MMA R Y My career objective is to obtain a clerical or administrative position to demonstrate exceptional communication and customer service skills. I am a full-time university student and seek a career in a professional environment where I may learn, advance and succeed. SKILLS  Professional, punctual, attention to detail, organized and exceptional customer service  Proper telephone and electronic communications etiquette  Expert computer end-user  Proficient in Microsoft Word, PowerPoint, Excel and Publisher  Proficient in the use of social media  Proficient in utilizing Apple/MacBook products  Printer, copier and facsimile proficiency  Two (2) Hour Mandated Reporter Training Completed  Ability to conduct research and analyze results  Clearable and able to pass background investigation  Successfully passed background investigation(s) for Maryland- National Park and Planning Commission, and District of Columbia Public Schools  Successfully obtained District of Columbia Public Schools Volunteer Clearance  Successfully obtained Fair Housing Basics Certification  Proficient in using HMIS filing system PROFESSIONAL EXPERIENCE DC COALITION FOR THE HOMELESS Administrative Support Specialists, February 2016- Present  Answer, filter, transfer, and respond to company phone calls  Provide general support to staff and visitors  Created and monitored schedules and other records to include call records, client file log, and front desk log  Assist with front desk duties, and client sign-ins  Develop and maintain agency filing system (HMIS)  Assists with center and staff events; set-up and break down equipment, event staff volunteers  Produce and distribute correspondence memos, letters, e-mails, faxes, and forms  Attend scheduled staff meetings, seminars, trainings, and events  Performed diverse duties which assisted in the overall office operations HIGHER ACHIEVEMENT Center Aide, September 2015- January 2016 (Seasonal) Key Responsibilities:  Support Center staff in completing administrative tasks including greeting and ch ecking in scholars, setting up and serving dinner, data entry, phone calls, materials preparation, and ensuring that host site space is left clean and in good condition.  Supervise scholars during transitions and during Center activities.  Attend scheduled Center staff meetings.  Uphold and enforce Higher Achievement’s culture of high expectations and positive learning environment.  Manage an intensive study hall of up to 12 scholars.  Review scholars’ assignment notebooks upon their arrival; help them to prioritize daily assignments.  Ensure that scholars complete homework assignments with a level of high quality. High -quality assignments are characterized by a high level of accuracy, an organized and clear presentation, and answers that indicate thinking beyond the surface level.  Assist scholars in preparing for upcoming quizzes and tests.  Review scholars’ assignments for accuracy and re-teach necessary concepts.  Provide supplemental work or other academic activities for scholars who complete their homework or who have been identified as needing additional help  Track scholar progress using the Center’s established tracking mechanisms.
  2. 2. LESLIE DADE 202-417-5224 Lesliedade2@gmail.com THE BEACON CLARENDON APARTMENTS Property Management and Concierge, January 2015- August 2015 (Temporary) Key Responsibilities:  Assist multiple residential and business properties with leasing and property management  Monitor and patrol property to ensure the safety of residence and guests  Maintain safety of property by properly checking in all guests and securing property  Operate and update property computer systems to keep track of all daily information  Record, monitor, and submit accurate shift logs, maintenance and lock- out requests, amenity reservations, and received unit packages  Answer, filter, transfer, and respond to company phone calls  Accompany prospective residents and business vendors with tours and property information  Monitor general and company email; filter and respond to guests and residential inquires  Performed diverse duties which assisted in the overall office operations  Scheduled meetings between staff, residents/ guests, and business vendors/ partners  Maintain cleanliness and sanitation of kitchen, guest bathrooms, gym, lobby, and office PRECIOUS GEMS CHILDCARE & EARLY LEARNING CENTER Teacher Assistant/ Substitute, June 2013- Present (Per Diem) Key Responsibilities:  Assisted owner and director with setting staff schedules  Assist in supervising children and participate with children in activities.  Maintain program site and equipment.  Communicate with parents on an ongoing basis and assist with parent conferences.  Assist with daily observations and child evaluations.  Provide guidance for children’s behavior  Assist with the implementation of daily plans and activities TEAM YOUR EVENT DESIGN & DÉCOR Social Media & Communications Administrator, October 2012 – Present (Part-Time, Per- Diem) Key Responsibilities:  Create and post information about special event trends and happenings to social media  Monitor and manage company social media pages  Monitor general email account; filter and respond to customer inquires  Answer, filter and respond to company phone calls  Accompany event staff to events – assist with event setup, breakdown and day of management  Take photos and post to social media during events - with client permission VICTORIA’S SECRET Sales Associate/Certified Merchandise/Bra Fitting May 2014 – January 2015 (Seasonal) Key Responsibilities:  Assist customers with merchandise selection/Certified merchandise fitter  Greet customers and explain seasonal promotions  Create store displays and stock merchandise  Manage and monitor fitting room  Create set displays with promotional and sale items  In role of cashier, perform monetary and electronic transactions, process returns and exchanges MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION Inclusion Support Staff, May 2010 – October 2012 Key Responsibilities:  Performed diverse duties which assisted in the overall office operations  Management of the main switchboard, screened and routed customer calls/created customer accounts  Scheduled meetings between staff, parents and/or guardians  Created and distributed correspondence such as letters, flyers and permission slips  Maintained central spreadsheet of events and activities/collected and approved staff timesheets  Provided schedules and rules for field trips, swim days and extracurricular activities  Assisted children with various disabilities with activities, schoolwork and social skills  Kept accurate progress logs and briefed parents/guardians of the child’s challenges and progress  Create and monitor schedules and other records to include call records, illness and injury log, and child behavior log
  3. 3. LESLIE DADE 202-417-5224 Lesliedade2@gmail.com ASHLEY STEWART, INC. Sales Associate, April 2011 – May 2012 Key Responsibilities:  Assisted manager with setting staff schedules  Developed report of hourly sales and submitted to district manager via email  Scheduled interviews  Assisted customers with floor sales  Promoted sales with flyers during major events and holidays  Served as a store greeter  Conducted price and item checks  Managed and monitored fitting room  Performed monetary and electronic sales transactions  Maintained and unloaded shipment and processed orders EDUCATION FULL SAIL UNIVERSITY Winter Park, FL, August 2015 – Present  Full-time Media Communications Major (Online) TRINITY WASHINGTON UNIVERSITY Washington, DC, August 2010 – April 2015  Full-time Communications Major/Fine Arts Minor  Completed 76 Credit Hours  Member of the Community Service and Philanthropy Club  Editor for The Record- School Magazine  Golden Elite Cheer and Spirit Squad  AmeriCorps- JumpStart Team Member c PRINCE GEORGE’S COMM UNITY COLLEGE Largo, Maryland, January 2012 – December 2012  Full-time Communications and Media Broadcasting Major  Part-time Culinary Arts student NORTHWESTERN HIGH SCHOOL Hyattsville, Maryland, High School Diploma received June 3, 2010  General Studies Curriculum  Orchestra, 4 years  Marching Band, Auxiliary/Flag Squad, 3 years  Entrepreneur Club, 2 years  Editor, Reporter and Photographer of School Newspaper, 2 year References provided upon request