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Lexbe eDiscovery Webinar- On-Demand eDiscovery Processing

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Whether you are a litigation services provider or internally managing litigation support functions within a law firm or corporate legal department, ESI processing deadlines can often exceed capacity. In order to increase internal capacity, past options have included the purchase of additional processing software licences and local hardware, as well as increased staffing, to marginally increase throughput and meet demand. But what about when processing demand temporarily recedes? eProcessing+ enables service providers and litigation support departments to scale up for periods of high demand and scale down when things cool off. And with no associated hardware or licensing costs, plus reduced staffing requirements, eProcessing+ lets you align case costs with revenues.

http://www.lexbe.com/resources/ediscovery-webinars/on-demand-ediscovery-processing/?LEX=slideshare

For a complete listing of our free onDemand presentations see our Lexbe eDiscovery Library here: http://www.lexbe.com/resources/ediscovery-webinars/?LEX=slideshare

The Lexbe eDiscovery Library is an educational resource including webinars, presentations, MP3 podcasts and other materials covering a variety of practical subjects involving legal document management and e-Discovery. Access is available and free on registrations to lawyers, litigation paralegals and legal assistants, in-house counsel, litigators, litigation support, eDiscovery IT, Information Technology, litigation support and related professionals, who are involved in legal document management, electronic discovery, deposition or trial preparation.

To receive notices of future live and on-Demand webinars as part of the Lexbe eDiscovery Webinar Series, please email us at webinars@lexbe.com or follow-us on LinkedIN: https://www.linkedin.com/company/lexbe

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Lexbe eDiscovery Webinar- On-Demand eDiscovery Processing

  1. 1. On-Demand eDiscovery Processing Stu Van Dusen Lexbe LC Fast, Scalable Processing Capacity to Meet any Project Need March 26, 2015
  2. 2. eDiscovery Webinar Series ○ Takes Place Monthly ○ Cover a Variety of Relevant eDiscovery Topics ○ Presentations Available for Download by Registrants. Info & Future OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  3. 3. eDiscovery Webinar Series Lexbe is an Austin, TX based eDiscovery software and services provider. ○ Lexbe eDiscovery Platform Lexbe eDiscovery Platform is a hosted eDiscovery processing and review tool. Users can load a variety of file types, process for review, OCR for search, and conduct document reviews, productions, prepare for depos & analyze transcripts, conduct case analytics, prepare for dispositive motions, and provide litigation support during trial. Per GB hosting charges won’t break the bank and there are no user fees. ○ Lexbe eDiscovery Services Lexbe does large volume document culling, processing from native to PDF or TIFF, load file creation, high-volume OCR of image files, Rule 26 and project management consulting, and related eDiscovery Services. ○ Lexbe is recognized as a 'Top 100' eDiscovery Provider by ComplexDiscovery, a leading electronic discovery and information governance firm. About Lexbe Lexbe Sales sales@lexbe.com (800) 401-7809 x22 OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  4. 4. If you have any questions or technical issues, please e-mail them to: webinars@lexbe.com eDiscovery Webinar Series Questions & Technical Issues OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  5. 5. eDiscovery Webinar Series Stu Van Dusen Bio ○ eDiscovery Solutions Consultant at Lexbe LC, advising legal professionals on cloud-based litigation data processing, review and document management software and litigation support services. ○ Prior business experience in financial services, software, and internet-based businesses. ○ Education MS - Technology Commercialization, University of Texas McCombs School of Business (2013) BS - Management , Trinity University (2010) Contact Stu Van Dusen 512-843-7672 svandusen@lexbe.com OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  6. 6. OnDemand eDiscovery Processing ● eDiscovery processing and the EDRM ● Fast, scalable processing: why it’s needed ● Traditional processing workflows ● Balancing processing demands with internal resources ● Cost-efficiently increasing capacity and speed ● Features & benefits of eProcessing+ ● Integrated ECA, processing, and review to speed throughput and reduce total costs ● Summary Agenda OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  7. 7. More ESI Means More Processing Needed Digital Information Created, Captured, Replicated Worldwide4 3 2 1 2005 2010 2015 Source: IDC Digital Universe Study (2012) * 1 Zettabyte = 1 Trillion Gigabytes Zettabytes* 2.8 zettabytes of information were created and replicated during 2012, a 56% increase from 2011 (IDC) Voip Email iPhones Peer-to-Peer Online Storage Digital Cameras Facebook | LinkedIn DropBox | Backup Devices Elastic Storage | SaaS | Google Streets Personal Blogs | Skype | World Satellite Images Personal Scanners | Customer Service Recordings Public Webcams | Google Goggles | Netbooks | Cloud Instance Servers | PaaS OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  8. 8. EDRM OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  9. 9. ● What is eDiscovery Processing? ● Why is it needed? ● Why are speed and scalability important? ● Cost Considerations? Key Questions OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  10. 10. What is eDiscovery Processing? Aim: Perform actions on ESI to allow for metadata preservation, itemization, normalization of format, and data reduction via selection for review. Goal: Identify ESI items appropriate for review and production as per project requirements. Source: http://www.edrm.net/resources/guides/edrm-framework-guides/processing OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  11. 11. Why is eDiscovery Processing Needed? ○ Support ECA and data reduction ○ Standardize all documents into a review format ○ Allow load to a review platform ○ Create high quality search indexes ○ Prepare data for assisted review, text, and visual analytics OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  12. 12. Speed, Scalability, and Cost Considerations OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 Benefits of Fast Processing: ○ Meet tight deadlines ○ More time for atty review (front and back) ○ More time for QC Benefits of Scalability: ○ Large collections can break non-scalable systems ○ Allows large jobs to be completed quickly ○ Lets managers match capacity with need Underlying Cost Consideration: Maintaining a large at rest capacity is very expensive in hardware, software, and human resources OnDemand eDiscovery Processing
  13. 13. Traditional Approaches OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 Benefits Drawbacks Local Hardware and Software Installs -Internal control -Known capacity -Costly to maintain -Limited capacity and throughput -Litigation expense is a fixed capital cost External Service Bureaus -Outsourced capacity -Can be very slow -Often expensive -Minimal control (linear process) Dedicated Hardware Terminals -Convenience -Mobility -Expensive -Not scalable -Fixed capacity -Still requires IT support OnDemand eDiscovery Processing
  14. 14. Peaks & Troughs of Demand High Low OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 Legend ➤ Internal Processing Need OnDemand eDiscovery Processing
  15. 15. Overspending on Internal Infrastructure High Low Legend ➤ Internal Processing Need ➤ Internal Capacity ➤ Inactive Resources OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 ○ Building internal capacity means purchasing hardware, software licenses, and increased staffing and management requirements. ○ When internal processing needs fall, these resources are dormant, but still expensive. OnDemand eDiscovery Processing
  16. 16. Staffing for Best Fit High Low Legend ➤ Demand ➤ Internal Capacity OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 ○ Developing internal capacity to meet a consistent need reduces inefficient spend on inactive hardware, software, and staffing. ○ Leverage scalable solutions to meet excess demand. OnDemand eDiscovery Processing
  17. 17. External Processing Requirements Quality -- Processing needs to deliver usable, complete outputs and load files to support the following stages of discovery Speed and Scalability -- Available capacity needs meet demand. The faster collections can begin processing the sooner review can begin Price -- eDiscovery processing pricing needs to be predictable and within budget. Don’t pay for more than is needed! Integration -- Output data should move smoothly into ECA and litigation review platforms to avoid additional time delays and expenses. OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  18. 18. The Lexbe Engine ○ ESI collections can be broken into smaller pieces and processed simultaneously in parallel server environments ○ Scalable, proprietary architecture allows for instant access to near unlimited computing power. ○ This means faster processing, hours and days vs. weeks. ○ Supported by the AWS cloud, the best, most reliable, and most secure Incoming ESI Reviewable Documents OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  19. 19. TIFFing Speed Example Incoming ESI Reviewable or Producable Documents OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 Traditional In-House: 1TB to process to TIFF, 1 month to do it. Internal Capacity: 10 dedicated servers operating @ 2GBs/day 10 servers x 2GBs/day x 30 days = 600GB And with any problems the job will certainly not be finished Lexbe Scalable Capacity: Deploy 500 servers x 2GBs/day and finish processing in 1 day Scalable processing allows for much improved throughput at less cost OnDemand eDiscovery Processing
  20. 20. Complementary Processing Options OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 eProcessing+ High Capacity Processing+ Service Type OnDemand Self-Service Service bureau model Availability Continuous, 24x7 Access Scheduled for large jobs Data Transfer Web interface HTTPS RAR & Secure FTP transfer Throughput Most case needs Extraordinarily large cases or tight timelines Server Scaling Reactive (queue managed) Reserved & deployed for job Processing Culling, Native to PDF, Native to TIFF, Native Extracted, OCR, NearDup Groupings; Assisted Review Ingestion • Processing support for hundreds of popular file types; unicode Exports • File formats export as PDF, TIFF or Native Expanded • Multiple endorsing options • Load file support for major review systems (DAT, DII, XLSX, etc.) QC & Reporting • Integrated pivot tables • Bi-directional Excel support • Standard exception reporting • Custom reports available OnDemand eDiscovery Processing
  21. 21. eProcessing+ Workflow OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  22. 22. Next Generation Technology Architecture Scalable -- Systems architecture allows Lexbe to massively increase server instances as needed to apply more resources to an eDiscovery processing task Fully Automated -- Eliminates the need for your ‘babysitting’ of processing jobs Fault Tolerant -- Processing tasks are not ‘batch-centric’ and check- out/check-in procedures insure individual processing steps operate independently OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  23. 23. Security Secure Processing Environment -- Lexbe On-Demand processing is powered by Amazon S3 servers to facilitate redundancy and the high security standards. All data is strong encrypted (256-bit) in-transit and in-place. All Data centers are US based, and provide SOC I and II reports published under SSAE 16 and ISAE 3402 professional standards and are ISO 27001 certified. OnDemand eDiscovery Processing OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015
  24. 24. Key Features ○ Archive/Container Decompression ○ File Repair ○ Metadata extraction & fielding ○ MD5 hash code generation ○ System file identification & DeNIST ○ Email attachment extraction & parent email association ○ Native text extraction ○ OCR of image files ○ Full-text indexing ○ Bates stamping ○ PDF & TIFF creation ○ Placeholder creation ○ Native extracted, PDF and TIFF loadfile generation in multiple formats: XLSX (Lexbe), DAT/OPT (Case Logistix, Concordance, iPro Allegro, Ringtail, Kura Relativity) and DII (Summation), and quality control reports OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  25. 25. Quality Control Tools and Features ○ Programmatic batching of processing to individual servers (reduces human error) ○ Custom QC flag creation and filtering ○ Integration with Excel for reporting and analysis ○ Pivot table analysis and charting ○ Ability to view all documents including parent containers (email and attachments) together ○ Ability to verify image quality ○ Filtering and reporting by any captured or calculated fields including failed to convert, words in document, placeholders, etc. ○ Native files are extracted and provided for linked load and review ○ Statistical sampling and reporting OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  26. 26. Benefits of eProcessing+ ○ Access fastest on-demand processing available, anytime, anywhere to increase processing throughput ○ Increase responsiveness to changing business demands and deadlines while maintaining high quality ○ Grow capacity as demand increases without adding additional fixed hardware costs and support staff ○ Eliminate high overhead monitoring of processing jobs by using a fully automated system that notifies you when your jobs are done OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  27. 27. Benefits Cont’d. ○ Pay one low flat fee per GB ingested with no additional license, user, or startup fees ○ Improve the quality of search and analytics through comprehensive dual-index methodology ○ Integrate Processing, ECA, and review tasks into a single platform; eliminate time, risk, and cost associated with migrating data between different modules. OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  28. 28. ○ With a Dual-Index approach the search engine indexes both text extracted from Native files (email, attachments, spreadsheets, etc.) and imaged file OCR text (TIFF, JPG or PDF). ○ Most comprehensive approach minimizes potential for lost and unsearchable data, finds more privileged documents, and improves the accuracy and quality of culling. Dual Indexing Index Method Captures Embedded Text Captures Text Excluded From Print Captures Hidden Text Imaged/OCR Yes No No Native Extraction No Yes Yes Dual Index Yes Yes Yes Benefits of Dual Index Approach OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  29. 29. ECA Integration ○ Track incoming ESI using pivot charts and visual graphs. ○ Conduct ECA on fully extracted documents to avoid culling key docs. ○ Export Early Case Analysis data directly to Excel OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  30. 30. Review Integration Key Features ● Self-administration ● Dual-index search ● Exact & near-dup ID ● Comprehensive doc review & issue tagging functionality ● Blended productions ● Transcript management ● Timelining, depo prep ● Dispositive motion management ● Trial document management OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  31. 31. Summary ● Processing is an essential element of discovery and the foundation of high quality reviews ● Traditional processing workflows can be expensive and inefficient ● Complement internal capacity with scalable and granular solutions ● You can increase capacity on a per/GB level with eProcessing+ and HighCapacity Processing+ ● eProcessing+ integrates with ECA and review systems to save time and money OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015 OnDemand eDiscovery Processing
  32. 32. Thank You Contact Info Gene Albert: gene@lexbe.com (512) 686-3382 Stu Van Dusen: svandusen@lexbe.com (512) 843-7672 Lexbe Sales: sales@lexbe.com (800) 401-7809 x22 Webinar Questions: webinars@lexbe.com OnDemand eDiscovery Processing| eDiscovery Webinar Series | March 26, 2015

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