While it is true that Value Added Networks (VANs) are considered a commodity, they are still crucial to business. Do you have the right provider for your business needs?

1. @LiaisonTech@LiaisonTech
5 Ways to Know if You Have
the Right VAN Provider

2. @LiaisonTech@LiaisonTech
#1 - Sustainability
• Leadership: Gartner provides a third-party view into
Integration Brokerage providers. Check your provider’s
position in the Gartner Magic Quadrant.
• Market strength: Make sure your provider handles all your
needs and not just a niche, specialty need. Check your
provider’s breadth of market solutions.
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3. @LiaisonTech@LiaisonTech
#1 - Sustainability
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4. @LiaisonTech@LiaisonTech
#1 - Sustainability
• Worldwide presence: Make sure your provider has domain
knowledge in the global economy, not just regional or within
one country.
• Size and Scope: Make sure your provider has scalability to
handle your growing business.
• Technology: Make sure your provider makes smart choices
on technology solutions so your business will not be at risk.
• Flexibility: Make sure your provider is a partner and not a
vendor. Partner’s care about your business and adapt to
your needs.
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5. @LiaisonTech@LiaisonTech
#2 - Visibility
• Make sure your provider empowers you with the
transparency you need
– LENS is a premier cloud-based Business Activity Monitoring (BAM)
tool for Liaison integration service customers which provides total
transparency for messaging and data analysis features. Virtually any
data source can be plugged in making it possible to converge A2A
and B2B activities into a single view.

6. @LiaisonTech@LiaisonTech
#2 - Visibility
Key Features:
• User configurable
dashboard
• Next generation message
searching
• User-specified saved
filters and views
• Time-dimensional
analysis of data
• Ability to plug in other
data sources such as
customer A2A
middleware
Key Benefits
• Mitigate business risk
through having real-time
transparency for critical
B2B and A2A messaging
• Improve margins through
understanding supply
chain transactions better
• Lower management cost
of integration
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7. @LiaisonTech@LiaisonTech
#2 – Visibility: LENS
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8. @LiaisonTech@LiaisonTech
#3 - Reliability
• Service Level Agreements: Make sure your provider
maintains service availability above 99.9% annually
• Recoverability: Make sure your provider has a
geographically dispersed, secondary site for disaster
recovery that it is actively used or tested regularly
• Technology: Make sure your provider uses technology that
is hot-swappable or redundant to minimize downtime
• Security: Make sure your provider keeps your data secure
and maintains compliance with security regulations
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9. @LiaisonTech@LiaisonTech
#4 - Personalized Service
• Make sure your provider understands and cares
about your business
– Technical Expertise
• Extension of your business
• Non-outsourced, technical support team
• Clear, concise communication
• Experienced VAN data analysts
• Ticket reporting through phone and email/web
– Prompt, personal service
• 24x7
• Proactive monitoring
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10. @LiaisonTech@LiaisonTech
#4 - Personalized Service
• Make sure your provider minimizes risk to your
business
– Migration services
• Seamless migration process
• Assigned migration specialist
• Meeting held to discuss migration schedule
• Migration procedure checklist distributed
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11. @LiaisonTech@LiaisonTech
Challenge Solution Results
• Wanted to reduce VAN
charges
• Needed to improve
document visibility (required
access to more than 35 days
historical data)
• Needed visibility to
‘Document Life-cycle’
• Wanted business user
visibility/readability
• Liaison VAN
• LENS (Liaison Enterprise
Navigation System) – BAM
tool
• Migration of 9,000 TP in 3
weeks
• 23-25 VAN Interconnects
• 45 unique ISA ID’s
• 365 days of document
visibility
• Full document visibility and
increased usability by
business units
• Cost savings of 50%
Success Story – Sears Holdings
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“We were able to on-board 9,000 plus trading partners in just over
4 weeks and increase the self service ability to our business
units.”
-- Craig Adams, EDI Manager

12. @LiaisonTech@LiaisonTech
#5 – Completeness of Solution
• Make sure your provider can expand as you expand your
needs
– VAN service is the foundational component for all other
Liaison services including data transformation and data
integration solutions
– Gives customers flexibility to choose which services they
need—secure transport, transformation, partner
management, content management
– Compliance – your provider should have solutions which
are HIPAA and PCI compliant as part of their portfolio
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13. @LiaisonTech@LiaisonTech
Summary – Why Liaison?
• Sustainability
– Leadership
– Market strength
– Worldwide presence
– Size and Scope
– Technology
– Flexibility
• Visibility
• Reliability
– Service Level Agreements
– Recoverability
– Technology
– Security
• Personalized Service
• Completeness of Solution
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14. @LiaisonTech
Solutions
• Data Integration
• Data Management
• Data Security
Multinational
• Global headquarters in Atlanta
• European offices in Finland,
Netherlands, Sweden, UK
• More than 7000 customers
worldwide in over 46 countries
For more
presentations:
Liaison Webinars
VAN eGuide – Stay or
Switch?
ABOUTLIAISON
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Additional Resources