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2009 eUsage Stats & Analysis  LibMeter - Library eMetrics  Workshop ZBW-HH Part 3-4 Nutzungsanalyse elektronischer Informationsdienstleistungen für das praktische Bibliotheks-Management Veranstalter:  Berufsverband Information  Bibliothek e. V. (BIB) Landesgruppe Hamburg 6. November 2009  Referent: Dr. Peter Ahrens  Freier Referent Assistenz: Tanja Haberkorn Beta 0.8 2009-11-01
Nutzungsanalyse elektronischer Informationsdienstleistungen für das praktische Bibliotheks-Management Grundlagen Standortbestimmung & Perspektiven ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LibMeter  Seminar ,[object Object],x
New Thinking required for  Virtual Library Services World
Rating, Profiling & Charting of eUsage - One Institution over time Ggf. noch  erläutern Source: Statistics data published by BIX 2006-2009 ; Meta-Statistical calculations by Author Cave: very small population N=15-18
Who is your Online Customer?  Many ways to count Users   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DBS Starts reporting on Electronic Usage in 2007   ,[object Object],[object Object],[object Object]
Use  of Electronic Resources & Online Services in DBS (2007) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CAVEAT – Pros and Cons of Statistical Analysis of DBS eUsage Data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Careful new Methodology Approaches ,[object Object],[object Object],[object Object],[object Object]
Disclaimer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Comparing one Group: DE Univ Libs (N= 41) with DBS & BIX over 2007 and 2008
Compare within one Group Median Index Method ,[object Object],Slide Presented at Dt. Bibliothekartag Erfurt, 2009; Slide: & Summary data Courtesy of Henk Voorbij
Availability of Electronic Usage Data is Still Limited (DBS 2007) Compiled from Data downloaded from:  http://www.bibliotheksstatistik.de/eingabe/dynrep/index.php  [2009-04-15]
Extraction of Data from DBS & BIX Calculation of Medians & Changes Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
Result Overview – 7x eUsage  in DBS & BIX 2007/2008 Source: Statistics data published by DBS & BIX 2008 & 2009 ; Meta-Statistical calculations by Author
Interpreting Level of Uses per User ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
VarB: Comparing and Visualizing Annual Stats Changes between Library Types ,[object Object],[object Object],Source: Author‘s Calculation Framework; anonymized data   3,6%       10,7%   10,5%     Median Change Variablitiy   2,4% 0,46 2,4%   10,3% 0,39 10,1%     Average Change of Median   1 18% 0,33 +13% 5 11% 0,35 +10%   Indicator K   1% 0,67 +2%   -18% 0,64 -29% Indicator J   -2% 0,46 -2% 3 16% 0,36 +14% Indicator I 4 10% 0,53 +11% 4 15% 0,50 +19%     Indicator H Dimension III 2 13% 0,38 +11% 1 23% 0,42 +25%     Indicator G 3 11% 0,40 +9%   -4% 0,44 -5% Indicator F   -2% 0,54 -2%   7% 0,32 +6% Indicator E Dimension II   -3% 0,09 -1%   5% 0,07 +1%   Indicator D   6% 0,62 +7%   10% 0,60 +15% Indicator C   -1% 0,59 -2%   11% 0,40 +11%   Indicator B 5 7% 0,60 +9%   11% 0,39 +11%   Indicator A Dimension I Dyna-mic-Rank Trend  Indi-  cator cf. Def.   Var Coeff [VC] 2009 Trend- Par. A Median Chng.% [MÄ-A] Dyna-mic-Rank Trend Indi- cator cf. Def.  Var Coeff [VC] 2009 Trend- Par. A Median Chng % [MÄ-A] Library Indicator Medians Change from Year n to Year n+1 Dimension   Dynamics Lib Group Y   Dynamics Lib Group X  
Interpreting Annual Changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
German University Libraries  in BIX & DBS – Change 2008 over 07 Source: Statistics data published by BIX 2008 & 2009 ; Meta-Statistical calculations by Author Actions per User per Year 2008 MedianGrowth 2007 to 2008 eUsage Indicator 65,1 432,6 € 7,26 129,3 70,4 9,10 24,5 23,8 1% 1% 2% 4% 9% 17% 24% 40% Homepage Visits per User Library Funds per User in € Journal Accesses per User Comb (Virtual Use per User) OPAC Visits per User*  Database Sessions per User Article Views per User Repository Views per User
German Universities eService Growth Rating (Medians of paired Indexvalues) Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
German Universities eService Growth Potential vs. Volume (Level) Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
Charting Usage of Homepage (Visits) with Magic Quadrant Source: Statistics data published by DBS 2009 ; Meta-Statistical calculations by Author
Charting Usage of OPAC (Visits) with Magic Quadrant Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
Comparing  eService indicators internationally over time
eService Reporting on Universities*  National Library Stats Initiatives *= Not including Universities of Applied Sciences (Polytechs) **= Each official BIX year equals the preivous reporting year of DBS ***= Austria adopted DBS fully in 2008 ****= ZHAW – Zürcher Hochschule für angewandte Wissenschaften Sources: Annual Library statistics of respective countries ; Meta-Statistical calculations by Author 2.000 € No No 170 € (?) No 170 € No Libr. Pays for stat 50% 100% 100% 75% 90% Ca. 35% Ca. 90% % Lib incl. in Stat 50 % 16 2008* 1 (2) BIX A*** 10% 11 2007 6 DBS A*** 100 % Ca. 70 % >95 % Ca. 90 % Ca. 25 % % data submit 2007/8 6 ? ? Priv CH**** 12(14) 2003 3 BFS CH 14 2003 ? 2 UKB NL Ca. 80 2008** 1 (2) BIX DE Ca. 160 2007 6 DBS DE # of Organiz. particip. First Year of repor-ting # of Para-me-ters Stats Body Coun-try
Data available to public or members Sources: Annual Library statistics of respective countries ; Meta-Statistical calculations by Author Yes No No Yes No Yes No Libr. Pays for stat No (Yes) Yes BIX A*** No (No) Yes DBS A*** No Yes No Yes Yes Publish indi-vidual values No No Yes (Yes) (No) Publish sum-mary data No Priv CH**** No BFS CH (Yes) UKB NL No BIX DE No DBS DE Publish trends Stats Body Country
Swiss  Univ. Libraries 2003-2007 Databases, eJournals, Homepage ,[object Object],[object Object],[object Object],[object Object],[object Object],Primary Data published at:  http://www.bfs.admin.ch/ ; All calculations by the Author (unpublished) Very high Service Level, stable +/- 0 56 Homepage 3 High service level, still growth 10 % 30 eJournals 2 High level & Growth = „Tiger-Service“ 25 % 24 Databases 1 Interpretation of figures Av. Growth Rates Level 2007 Events per User/Year eService
Conventional & electronic Use Dutch  Universities - 2004-2007 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide Presented at Dt. Bibliothekartag Erfurt, 2009; Slide: & Summary data Courtesy of Henk Voorbij, KB/UKB
Go to Screens List ,[object Object],[object Object]
LibMeter  Seminar ,[object Object],x
Which Parties are involved in Generating Service and Stats ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Integrating 3rd Party Services Statistics despite Competition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Journal & Database Vendors Collections (COUNTER)
COUNTER provides „standardized“ Usage Stats
Example: Usage of Subscribed Journals Via COUNTER & SUSHI & ScholarlyStats
COUNTER Statistics Benefits & Limits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standardzed Library Services (e.g. OpenURL)
Linking with OpenURL Resolver Principle & URL-Syntax http://sfx.aaa.edu/menu? genre=article&issn=1234-5678 &volume=12&issue=3&spage=1&epage=8&date=1998 &aulast=Smith&aufirst=Paul
OpenURL Dynamically Links to the „Appropriate Copies“
OpenURL Statistics available ad hoc with Breakdowns - SFX Admin Center ,[object Object],[object Object],[object Object],[object Object],[object Object]
OpenURL Statistics Benefits & Limits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Innovative and Experimental Examples of Statistics of eServiceUsage
Homepage Views @ one University – Annual, seasonal trends & „Events“ Data & Slide to right, Courtesy of UB Dortmund, Graph on left, Authors calcuatlion Cave 2005/10
Example Consortial COUNTER Statistics Beck-Online 3 Years Charts Presented at Österr. Bibliothekartag Graz, 2009; Courtesy of Joachim Kreische, ULB Düsseldorf
Using COUNTER Inforamtion (Cost per Download + other Criteria B. Mittermaier, Zeitschriftenmanagement an einer wissenschaftlichen Spezialbibliothek, Bibliothekartag Erfurt, 2009-06-03
How many years does eService growth last ? ,[object Object],[object Object],[object Object],Ggf. noch  ausführen Logging Data courtesy of Nol VERHAGEN & Marc van den BERG, UvA, All Analysis by Author
OpenURL Linking as Indicator for differenetial eSource Usage trends Logging Data courtesy of Nol VERHAGEN & Marc van den BERG, UvA, All Analysis by Author
Example of experimental Usage-Meta-Report Demonsttrating Shift/trends in Usage of Data-bases via relative OpenURL Source volumes Compiled by Author from published monthly log report summary data published online quarterly by Max-Planck Society
Usage of eJournal Linking (EZB) vs. OpenURL Services (SFX)
Changes in Use of Linking Services Look at 12-monthly developments Bei den 3 Werten  „Kreische“ Handelt es sich  wohl doch um SFX TARGET informationen
Different Library Linking Services at same Library ,[object Object],[object Object],[object Object],Primary Data published at:  http://www.bfs.admin.ch/ ; All calculations by the Author (unpublished) 2006 2004 2001 Service intro-duction Year Low level, very high growth, High Potential + 25 % 3,4 OpenURL Linking (SFX) 3 Medium level, medium growth -> Successful + 10 % 6,3 Database Links (DBIS) 2 High Level, stable – established and mature +/- 0 10,5 eJournal Links (EZB) 1 Interpretation of figures Av. Growth Rates Level 2008 Events p. U/Y eService
OpenURL Linking Service Types  The „Long Tail“ Story 2007-2009
OpenURL-Linking by service Types relative Developments over time
Diskussionsfragen ,[object Object],[object Object],[object Object],[object Object],[object Object]

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2009 E Usage Stats LibMeter Zbw Hh Workshop

  • 1. 2009 eUsage Stats & Analysis LibMeter - Library eMetrics Workshop ZBW-HH Part 3-4 Nutzungsanalyse elektronischer Informationsdienstleistungen für das praktische Bibliotheks-Management Veranstalter: Berufsverband Information Bibliothek e. V. (BIB) Landesgruppe Hamburg 6. November 2009 Referent: Dr. Peter Ahrens Freier Referent Assistenz: Tanja Haberkorn Beta 0.8 2009-11-01
  • 2.
  • 3.
  • 4. New Thinking required for Virtual Library Services World
  • 5. Rating, Profiling & Charting of eUsage - One Institution over time Ggf. noch erläutern Source: Statistics data published by BIX 2006-2009 ; Meta-Statistical calculations by Author Cave: very small population N=15-18
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Comparing one Group: DE Univ Libs (N= 41) with DBS & BIX over 2007 and 2008
  • 13.
  • 14. Availability of Electronic Usage Data is Still Limited (DBS 2007) Compiled from Data downloaded from: http://www.bibliotheksstatistik.de/eingabe/dynrep/index.php [2009-04-15]
  • 15. Extraction of Data from DBS & BIX Calculation of Medians & Changes Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
  • 16. Result Overview – 7x eUsage in DBS & BIX 2007/2008 Source: Statistics data published by DBS & BIX 2008 & 2009 ; Meta-Statistical calculations by Author
  • 17.
  • 18.
  • 19.
  • 20. German University Libraries in BIX & DBS – Change 2008 over 07 Source: Statistics data published by BIX 2008 & 2009 ; Meta-Statistical calculations by Author Actions per User per Year 2008 MedianGrowth 2007 to 2008 eUsage Indicator 65,1 432,6 € 7,26 129,3 70,4 9,10 24,5 23,8 1% 1% 2% 4% 9% 17% 24% 40% Homepage Visits per User Library Funds per User in € Journal Accesses per User Comb (Virtual Use per User) OPAC Visits per User* Database Sessions per User Article Views per User Repository Views per User
  • 21. German Universities eService Growth Rating (Medians of paired Indexvalues) Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
  • 22. German Universities eService Growth Potential vs. Volume (Level) Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
  • 23. Charting Usage of Homepage (Visits) with Magic Quadrant Source: Statistics data published by DBS 2009 ; Meta-Statistical calculations by Author
  • 24. Charting Usage of OPAC (Visits) with Magic Quadrant Source: Statistics data published by DBS & BIX 2009 ; Meta-Statistical calculations by Author
  • 25. Comparing eService indicators internationally over time
  • 26. eService Reporting on Universities* National Library Stats Initiatives *= Not including Universities of Applied Sciences (Polytechs) **= Each official BIX year equals the preivous reporting year of DBS ***= Austria adopted DBS fully in 2008 ****= ZHAW – Zürcher Hochschule für angewandte Wissenschaften Sources: Annual Library statistics of respective countries ; Meta-Statistical calculations by Author 2.000 € No No 170 € (?) No 170 € No Libr. Pays for stat 50% 100% 100% 75% 90% Ca. 35% Ca. 90% % Lib incl. in Stat 50 % 16 2008* 1 (2) BIX A*** 10% 11 2007 6 DBS A*** 100 % Ca. 70 % >95 % Ca. 90 % Ca. 25 % % data submit 2007/8 6 ? ? Priv CH**** 12(14) 2003 3 BFS CH 14 2003 ? 2 UKB NL Ca. 80 2008** 1 (2) BIX DE Ca. 160 2007 6 DBS DE # of Organiz. particip. First Year of repor-ting # of Para-me-ters Stats Body Coun-try
  • 27. Data available to public or members Sources: Annual Library statistics of respective countries ; Meta-Statistical calculations by Author Yes No No Yes No Yes No Libr. Pays for stat No (Yes) Yes BIX A*** No (No) Yes DBS A*** No Yes No Yes Yes Publish indi-vidual values No No Yes (Yes) (No) Publish sum-mary data No Priv CH**** No BFS CH (Yes) UKB NL No BIX DE No DBS DE Publish trends Stats Body Country
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Journal & Database Vendors Collections (COUNTER)
  • 36. Example: Usage of Subscribed Journals Via COUNTER & SUSHI & ScholarlyStats
  • 37.
  • 39. Linking with OpenURL Resolver Principle & URL-Syntax http://sfx.aaa.edu/menu? genre=article&issn=1234-5678 &volume=12&issue=3&spage=1&epage=8&date=1998 &aulast=Smith&aufirst=Paul
  • 40. OpenURL Dynamically Links to the „Appropriate Copies“
  • 41.
  • 42.
  • 43. Innovative and Experimental Examples of Statistics of eServiceUsage
  • 44. Homepage Views @ one University – Annual, seasonal trends & „Events“ Data & Slide to right, Courtesy of UB Dortmund, Graph on left, Authors calcuatlion Cave 2005/10
  • 45. Example Consortial COUNTER Statistics Beck-Online 3 Years Charts Presented at Österr. Bibliothekartag Graz, 2009; Courtesy of Joachim Kreische, ULB Düsseldorf
  • 46. Using COUNTER Inforamtion (Cost per Download + other Criteria B. Mittermaier, Zeitschriftenmanagement an einer wissenschaftlichen Spezialbibliothek, Bibliothekartag Erfurt, 2009-06-03
  • 47.
  • 48. OpenURL Linking as Indicator for differenetial eSource Usage trends Logging Data courtesy of Nol VERHAGEN & Marc van den BERG, UvA, All Analysis by Author
  • 49. Example of experimental Usage-Meta-Report Demonsttrating Shift/trends in Usage of Data-bases via relative OpenURL Source volumes Compiled by Author from published monthly log report summary data published online quarterly by Max-Planck Society
  • 50. Usage of eJournal Linking (EZB) vs. OpenURL Services (SFX)
  • 51. Changes in Use of Linking Services Look at 12-monthly developments Bei den 3 Werten „Kreische“ Handelt es sich wohl doch um SFX TARGET informationen
  • 52.
  • 53. OpenURL Linking Service Types The „Long Tail“ Story 2007-2009
  • 54. OpenURL-Linking by service Types relative Developments over time
  • 55.

Editor's Notes

  1. 2009-05-18_Basics
  2. 2009-05-18_Basics
  3. 2009-05-18_Basics
  4. 2009-05-18_Basics
  5. 2009-05-19_Current_Practice
  6. 2009-05-19_Current_Practice B. Bauer und R. M. Schmidt, “Deutsche Bibliotheksstatistik (DBS): Konzept, Umsetzung und Perspektiven für eine umfassende Datenbasis zum Bibliothekswesen in Deutschland: 10 Fragen von Bruno Bauer an Ronald M. Schmidt, Leiter der DBS,” GMS Medizin-Bibliothek-Information 8 (2008): 1.   M. Moravetz-Kuhlmann, “Standardisierung von Statistikverfahren - Die Deutsche Bibliotheksstatistik” (Vortrag der Bayerischen Staatsbibliothek, München, Juni 26, 2007), pp. & 46)
  7. 2009-05-19_Current_Practice
  8. 2009-05-19_Current_Practice
  9. 2009-05-19_Current_Practice
  10. 2009-05-18_Basics
  11. 2009-05-18_Basics
  12. 2009-05-19_Current_Practice
  13. 2009-05-13_Snippets
  14. 2009-05-19_Current_Practice
  15. 2009-05-19_Current_Practice
  16. 2009-05-19_Current_Practice
  17. 2009-05-19_Current_Practice
  18. 2009-05-19_Current_Practice
  19. 2009-05-19_Current_Practice
  20. 2009-05-19_Current_Practice
  21. 2009-05-19_Current_Practice
  22. 2009-05-19_Current_Practice
  23. 2009-05-19_Current_Practice
  24. 2009-05-18_Basics