SlideShare une entreprise Scribd logo
1  sur  13
Citizens in the smart
city
Liesbet van Zoonen
Leiden-Delft-Erasmus
Smart city: Technology and Policy Push
“While technology is a powerful tool able to help improve urban
infrastructure, citizen engagement is essential to make cities truly
sustainable and liveable”
“Tailoring these [smart city] tools to the various needs and
abilities of different stakeholders in a smart city environment is
crucial in order to enable an effective and efficient usage, or
even any usage at all.”
“We believe that the role that citizens will play in the near
futures will be crucial. Top-down governance approaches are
gone for good and we need to shift the relation between city
governments and residents taking it one step further”
The present
Living Lab
Hackaton
Co-creation
Maker space
Citizen science
Neighborhood
dashboards
Data bootcamp
Value inclusive design
Meet ups
Challenges
• Top-down with a preset outcome
• Grenoble, Nantes > fablabs torched
• Utrechtse Heuvelrug
• Against smart lamp posts
• Usual suspects
• Based in social and community
work
• Lacking democratic legitimacy
Democratic deficit of smart cities
• Citizens do not know the concept nor the practices
• Rarely a election issue
(Amsterdam 2018: “big data is just the latest fad of hipsters”)
• Framed as operational issues not as political ones
• Civil servants lack a public brief or “policy without a polity”
• “no generally accepted rules and norms according to which
politics is to be conducted and policy measures are to be agreed
upon.”
Maarten Hajer (2003). Policy without polity? Policy analysis and the institutional void.”
Policy Sciences, 36(2), p.175-195.
≠ Smart
Mechelen:
forgot to claim ownership of
the data
Veldhoven:
sensors to find out why
people do not come to the
centre of town
Amsterdam
Scraping Facebook profiles to find
problem youth
BOLD approach: Agenda Building
• Data walks
• Data dialogues
• Data in the city game
Data walks
• Smart city is invisible
• Raising awareness through walking
• What do you see, who owns it, what happens with, would you like more say
in it?
• You may see it, but that doesn’t help yet
• “Individual responsibility, instead of societal one”
• Urban Design Challenge
• Further reading in Sociale Vraagstukken, 5 september 2018
Data dialogue
• Personalized benefit and reintegration policy
• Linking CBS and municipal data
• How do people on benefit feel about the usage of their data?
• Privacy? They know everything about me
• Who is allowed to see my files?
• Why so repetitive, why so many mistake?
• Municipality cannot even handle normal data
• No automation please
• Artikel 17 Participatiewet contradicts the GDPR
• Further reading in Sociologie Magazine, june 2018.
Urban data game: Jouw buurt, jouw data
• Survey-game > data walk
• Knowledge, attitude, behavior
• Outcome for respondent > how do you share your data?
• awareness
Two models of democracy
Participatory
• Neighborhood
• Select group of people
• Do it yourself
• Based on practice
• Predictable outcomes
Representative/electoral
• Municipality
• Everyone
• Delegate
• Based on information
• Uncertain outcomes
Which one?
Further reading
Engelbert, J., Van Zoonen, L. & F. Hirzalla (2018). Excluding citizens from the
European Smart City: the discourse practices of pursuing and granting
smartness. Technological Forecasting and Social Change, available online first
Van Zoonen, L. (2017). Burgers en bestuurders in de slimme stad. Rotterdam
Lezing, 29 mei 2017.
Van Zoonen, L. (2016). Privacy concerns in smart cities. Government Information
Quarterly, 33(3), 472-480.
Van Zoonen, L., Hirzalla, F., Engelbert, J., Zuijderwijk, L. & L. Schokker (2017).
Seeing more than you think: a data walk in the city. Bang The Table.
Community Engagement Blog

Contenu connexe

Tendances

Data as a Strategic Asset by Lilian Coral
Data as a Strategic Asset by Lilian CoralData as a Strategic Asset by Lilian Coral
Data as a Strategic Asset by Lilian CoralData Con LA
 
Big Data in a Digital City. Key Insights from the Smart City Case Study
Big Data in a Digital City. Key Insights from the Smart City Case StudyBig Data in a Digital City. Key Insights from the Smart City Case Study
Big Data in a Digital City. Key Insights from the Smart City Case StudyBYTE Project
 
Making Sense of the Urban Future: Recommendation Systems in Smart Cities
Making Sense of the Urban Future: Recommendation Systems in Smart CitiesMaking Sense of the Urban Future: Recommendation Systems in Smart Cities
Making Sense of the Urban Future: Recommendation Systems in Smart CitiesDirk Ahlers
 
Maptionnaire 2.0 story & experiences
Maptionnaire 2.0 story & experiences Maptionnaire 2.0 story & experiences
Maptionnaire 2.0 story & experiences Wyko Coopman
 
ITAS - Big Data in Smart Cities
ITAS - Big Data in Smart CitiesITAS - Big Data in Smart Cities
ITAS - Big Data in Smart CitiesJuraj Kadas
 
Knight community deck
Knight community deckKnight community deck
Knight community deckKDMC
 
The Role of Big Data in Smart Cities
The Role of Big Data in Smart CitiesThe Role of Big Data in Smart Cities
The Role of Big Data in Smart CitiesSuyati Technologies
 
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...Smart Algiers
 
Race and Social Justice using GIS
Race and Social Justice using GISRace and Social Justice using GIS
Race and Social Justice using GISlynch51
 
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...mysociety
 
Smart cities, big data & their consequences
Smart cities, big data & their consequencesSmart cities, big data & their consequences
Smart cities, big data & their consequencesrobkitchin
 
TechPlace Capacity Building Needs Assessment - summary
TechPlace Capacity Building Needs Assessment - summaryTechPlace Capacity Building Needs Assessment - summary
TechPlace Capacity Building Needs Assessment - summaryAlisa Aliti Vlasic
 
Big data and smart cities
Big data and smart citiesBig data and smart cities
Big data and smart citiesGhulam Mustafa
 
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...Diego López-de-Ipiña González-de-Artaza
 
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...robineffing
 
Local Social Digital | Australia | November 2011
Local Social Digital | Australia | November 2011 Local Social Digital | Australia | November 2011
Local Social Digital | Australia | November 2011 FutureGov
 
An open city is a better city
An open city is a better cityAn open city is a better city
An open city is a better cityPeter Wells
 
Smart Cities and Big Data - Research Presentation
Smart Cities and Big Data - Research PresentationSmart Cities and Big Data - Research Presentation
Smart Cities and Big Data - Research Presentationannegalang
 
Charlottesville Data bootcamp 2017
Charlottesville Data bootcamp 2017Charlottesville Data bootcamp 2017
Charlottesville Data bootcamp 2017Andrew Turner
 

Tendances (20)

Data as a Strategic Asset by Lilian Coral
Data as a Strategic Asset by Lilian CoralData as a Strategic Asset by Lilian Coral
Data as a Strategic Asset by Lilian Coral
 
Big Data in a Digital City. Key Insights from the Smart City Case Study
Big Data in a Digital City. Key Insights from the Smart City Case StudyBig Data in a Digital City. Key Insights from the Smart City Case Study
Big Data in a Digital City. Key Insights from the Smart City Case Study
 
Making Sense of the Urban Future: Recommendation Systems in Smart Cities
Making Sense of the Urban Future: Recommendation Systems in Smart CitiesMaking Sense of the Urban Future: Recommendation Systems in Smart Cities
Making Sense of the Urban Future: Recommendation Systems in Smart Cities
 
Maptionnaire 2.0 story & experiences
Maptionnaire 2.0 story & experiences Maptionnaire 2.0 story & experiences
Maptionnaire 2.0 story & experiences
 
ITAS - Big Data in Smart Cities
ITAS - Big Data in Smart CitiesITAS - Big Data in Smart Cities
ITAS - Big Data in Smart Cities
 
Knight community deck
Knight community deckKnight community deck
Knight community deck
 
Christian Bason - MindLab Denmark
Christian Bason - MindLab DenmarkChristian Bason - MindLab Denmark
Christian Bason - MindLab Denmark
 
The Role of Big Data in Smart Cities
The Role of Big Data in Smart CitiesThe Role of Big Data in Smart Cities
The Role of Big Data in Smart Cities
 
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...
Solving the scalar problem. Living Lab to Smart City - Smart Cities Summit 20...
 
Race and Social Justice using GIS
Race and Social Justice using GISRace and Social Justice using GIS
Race and Social Justice using GIS
 
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...
Future of tech and democracy at the city of Reykjavík - Sigurlaug Anna Jóhann...
 
Smart cities, big data & their consequences
Smart cities, big data & their consequencesSmart cities, big data & their consequences
Smart cities, big data & their consequences
 
TechPlace Capacity Building Needs Assessment - summary
TechPlace Capacity Building Needs Assessment - summaryTechPlace Capacity Building Needs Assessment - summary
TechPlace Capacity Building Needs Assessment - summary
 
Big data and smart cities
Big data and smart citiesBig data and smart cities
Big data and smart cities
 
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...
Human-centric Collaborative Services : IoT, Broad Data, Crowdsourcing, Engage...
 
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...
Social Smart Citizens: Guest Lecture E-Governance and E-Democracy University ...
 
Local Social Digital | Australia | November 2011
Local Social Digital | Australia | November 2011 Local Social Digital | Australia | November 2011
Local Social Digital | Australia | November 2011
 
An open city is a better city
An open city is a better cityAn open city is a better city
An open city is a better city
 
Smart Cities and Big Data - Research Presentation
Smart Cities and Big Data - Research PresentationSmart Cities and Big Data - Research Presentation
Smart Cities and Big Data - Research Presentation
 
Charlottesville Data bootcamp 2017
Charlottesville Data bootcamp 2017Charlottesville Data bootcamp 2017
Charlottesville Data bootcamp 2017
 

Similaire à Citizens in the smart city

URBAN LIFECYCLE MANAGEMENT : a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...
URBAN LIFECYCLE MANAGEMENT :  a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...URBAN LIFECYCLE MANAGEMENT :  a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...
URBAN LIFECYCLE MANAGEMENT : a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...Université Paris-Dauphine
 
Civic Tech to empower democracy and increase civic engagement: Local examples...
Civic Tech to empower democracy and increase civic engagement: Local examples...Civic Tech to empower democracy and increase civic engagement: Local examples...
Civic Tech to empower democracy and increase civic engagement: Local examples...mysociety
 
Adoption gap issues in smart cities
Adoption gap issues in smart citiesAdoption gap issues in smart cities
Adoption gap issues in smart citiesrobkitchin
 
The Real-Time City? Data-driven, networked urbanism and the production of sm...
The Real-Time City? Data-driven, networked urbanism  and the production of sm...The Real-Time City? Data-driven, networked urbanism  and the production of sm...
The Real-Time City? Data-driven, networked urbanism and the production of sm...robkitchin
 
Citizen Engagement & Urban Transformation: the REMOURBAN project
Citizen Engagement & Urban Transformation: the REMOURBAN projectCitizen Engagement & Urban Transformation: the REMOURBAN project
Citizen Engagement & Urban Transformation: the REMOURBAN projectAlec Walker-Love
 
Planning in an era of smart urbanism
Planning in an era of smart urbanismPlanning in an era of smart urbanism
Planning in an era of smart urbanismrobkitchin
 
Sharing knowledge between open cities: how can we start today?
Sharing knowledge between open cities: how can we start today?Sharing knowledge between open cities: how can we start today?
Sharing knowledge between open cities: how can we start today?Open Knowledge Belgium
 
CyberSalon - Smart Citizens, Cities & the Case for CitySDK
CyberSalon - Smart Citizens, Cities & the Case for CitySDKCyberSalon - Smart Citizens, Cities & the Case for CitySDK
CyberSalon - Smart Citizens, Cities & the Case for CitySDKFrank Kresin
 
Wil jij wonen in een smart city?
Wil jij wonen in een smart city?Wil jij wonen in een smart city?
Wil jij wonen in een smart city?Jene van der Heide
 
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...Diego López-de-Ipiña González-de-Artaza
 
How disruptive technologies are reshaping the future of cities
How disruptive technologies are reshaping the future of citiesHow disruptive technologies are reshaping the future of cities
How disruptive technologies are reshaping the future of citiesSaeed Al Dhaheri
 
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...Diego López-de-Ipiña González-de-Artaza
 
Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart FutureChallenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart FutureMLOVE ConFestival
 
Data-driven urbanism (Amsterdam, Jan 2017)
Data-driven urbanism (Amsterdam, Jan 2017)Data-driven urbanism (Amsterdam, Jan 2017)
Data-driven urbanism (Amsterdam, Jan 2017)robkitchin
 
Reimagining Australia: Disability, Tech & Smart Cities
Reimagining Australia: Disability, Tech & Smart CitiesReimagining Australia: Disability, Tech & Smart Cities
Reimagining Australia: Disability, Tech & Smart CitiesUniversity of Sydney
 
Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart Future Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart Future VISITOR First
 

Similaire à Citizens in the smart city (20)

URBAN LIFECYCLE MANAGEMENT : a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...
URBAN LIFECYCLE MANAGEMENT :  a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...URBAN LIFECYCLE MANAGEMENT :  a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...
URBAN LIFECYCLE MANAGEMENT : a RESEARCH PROGRAM FOR SMART GOVERNMENT OF SMAR...
 
Civic Tech to empower democracy and increase civic engagement: Local examples...
Civic Tech to empower democracy and increase civic engagement: Local examples...Civic Tech to empower democracy and increase civic engagement: Local examples...
Civic Tech to empower democracy and increase civic engagement: Local examples...
 
Adoption gap issues in smart cities
Adoption gap issues in smart citiesAdoption gap issues in smart cities
Adoption gap issues in smart cities
 
The Real-Time City? Data-driven, networked urbanism and the production of sm...
The Real-Time City? Data-driven, networked urbanism  and the production of sm...The Real-Time City? Data-driven, networked urbanism  and the production of sm...
The Real-Time City? Data-driven, networked urbanism and the production of sm...
 
Citizen Engagement & Urban Transformation: the REMOURBAN project
Citizen Engagement & Urban Transformation: the REMOURBAN projectCitizen Engagement & Urban Transformation: the REMOURBAN project
Citizen Engagement & Urban Transformation: the REMOURBAN project
 
sylviane toporkoff one conference prague 2013
sylviane toporkoff one conference  prague 2013sylviane toporkoff one conference  prague 2013
sylviane toporkoff one conference prague 2013
 
Planning in an era of smart urbanism
Planning in an era of smart urbanismPlanning in an era of smart urbanism
Planning in an era of smart urbanism
 
Sharing knowledge between open cities: how can we start today?
Sharing knowledge between open cities: how can we start today?Sharing knowledge between open cities: how can we start today?
Sharing knowledge between open cities: how can we start today?
 
CyberSalon - Smart Citizens, Cities & the Case for CitySDK
CyberSalon - Smart Citizens, Cities & the Case for CitySDKCyberSalon - Smart Citizens, Cities & the Case for CitySDK
CyberSalon - Smart Citizens, Cities & the Case for CitySDK
 
Wil jij wonen in een smart city?
Wil jij wonen in een smart city?Wil jij wonen in een smart city?
Wil jij wonen in een smart city?
 
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...
Technological pillars to enable Smarter (Collaborative + Inclusive) Environme...
 
How disruptive technologies are reshaping the future of cities
How disruptive technologies are reshaping the future of citiesHow disruptive technologies are reshaping the future of cities
How disruptive technologies are reshaping the future of cities
 
Smart Participation for Social Learning
Smart Participation for Social LearningSmart Participation for Social Learning
Smart Participation for Social Learning
 
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...
Transiting to SMART COMMUNITIES by fostering Collaboration & CO-CREATION for ...
 
Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart FutureChallenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart Future
 
Data-driven urbanism (Amsterdam, Jan 2017)
Data-driven urbanism (Amsterdam, Jan 2017)Data-driven urbanism (Amsterdam, Jan 2017)
Data-driven urbanism (Amsterdam, Jan 2017)
 
Internet of People: towards a Human-centric computing for Social Good
Internet of People: towards a Human-centric computing for Social GoodInternet of People: towards a Human-centric computing for Social Good
Internet of People: towards a Human-centric computing for Social Good
 
Reimagining Australia: Disability, Tech & Smart Cities
Reimagining Australia: Disability, Tech & Smart CitiesReimagining Australia: Disability, Tech & Smart Cities
Reimagining Australia: Disability, Tech & Smart Cities
 
Designing our civic life
Designing our civic life Designing our civic life
Designing our civic life
 
Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart Future Challenges, Opportunities and Risks for a Smart Future
Challenges, Opportunities and Risks for a Smart Future
 

Dernier

Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Gokulks007
 
The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!Loay Mohamed Ibrahim Aly
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxkb31670
 
Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54ZhazgulNurdinova
 
Circle Of Life Civics Presentation Burning Issue
Circle Of Life Civics Presentation Burning IssueCircle Of Life Civics Presentation Burning Issue
Circle Of Life Civics Presentation Burning Issuebdavis22
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxkb31670
 
IPO OFFERINGS by mint hindustantimes.pdf
IPO OFFERINGS by mint hindustantimes.pdfIPO OFFERINGS by mint hindustantimes.pdf
IPO OFFERINGS by mint hindustantimes.pdfratnasehgal888
 
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy Results
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy ResultsMaking AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy Results
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy ResultsAccess Innovations, Inc.
 
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8Access Innovations, Inc.
 
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024eCommerce Institute
 

Dernier (10)

Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024Machine learning workshop, CZU Prague 2024
Machine learning workshop, CZU Prague 2024
 
The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!The Real Story Of Project Manager/Scrum Master From Where It Came?!
The Real Story Of Project Manager/Scrum Master From Where It Came?!
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptx
 
Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54Burning Issue presentation of Zhazgul N. , Cycle 54
Burning Issue presentation of Zhazgul N. , Cycle 54
 
Circle Of Life Civics Presentation Burning Issue
Circle Of Life Civics Presentation Burning IssueCircle Of Life Civics Presentation Burning Issue
Circle Of Life Civics Presentation Burning Issue
 
Communication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptxCommunication Accommodation Theory Kaylyn Benton.pptx
Communication Accommodation Theory Kaylyn Benton.pptx
 
IPO OFFERINGS by mint hindustantimes.pdf
IPO OFFERINGS by mint hindustantimes.pdfIPO OFFERINGS by mint hindustantimes.pdf
IPO OFFERINGS by mint hindustantimes.pdf
 
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy Results
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy ResultsMaking AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy Results
Making AI Behave: Using Knowledge Domains to Produce Useful, Trustworthy Results
 
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
ISO 25964-1Working Group ISO/TC 46/SC 9/WG 8
 
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024Juan Pablo Sugiura - eCommerce Day Bolivia 2024
Juan Pablo Sugiura - eCommerce Day Bolivia 2024
 

Citizens in the smart city

  • 1. Citizens in the smart city Liesbet van Zoonen Leiden-Delft-Erasmus
  • 2. Smart city: Technology and Policy Push
  • 3. “While technology is a powerful tool able to help improve urban infrastructure, citizen engagement is essential to make cities truly sustainable and liveable” “Tailoring these [smart city] tools to the various needs and abilities of different stakeholders in a smart city environment is crucial in order to enable an effective and efficient usage, or even any usage at all.” “We believe that the role that citizens will play in the near futures will be crucial. Top-down governance approaches are gone for good and we need to shift the relation between city governments and residents taking it one step further”
  • 4. The present Living Lab Hackaton Co-creation Maker space Citizen science Neighborhood dashboards Data bootcamp Value inclusive design Meet ups
  • 5. Challenges • Top-down with a preset outcome • Grenoble, Nantes > fablabs torched • Utrechtse Heuvelrug • Against smart lamp posts • Usual suspects • Based in social and community work • Lacking democratic legitimacy
  • 6. Democratic deficit of smart cities • Citizens do not know the concept nor the practices • Rarely a election issue (Amsterdam 2018: “big data is just the latest fad of hipsters”) • Framed as operational issues not as political ones • Civil servants lack a public brief or “policy without a polity” • “no generally accepted rules and norms according to which politics is to be conducted and policy measures are to be agreed upon.” Maarten Hajer (2003). Policy without polity? Policy analysis and the institutional void.” Policy Sciences, 36(2), p.175-195.
  • 7. ≠ Smart Mechelen: forgot to claim ownership of the data Veldhoven: sensors to find out why people do not come to the centre of town Amsterdam Scraping Facebook profiles to find problem youth
  • 8. BOLD approach: Agenda Building • Data walks • Data dialogues • Data in the city game
  • 9. Data walks • Smart city is invisible • Raising awareness through walking • What do you see, who owns it, what happens with, would you like more say in it? • You may see it, but that doesn’t help yet • “Individual responsibility, instead of societal one” • Urban Design Challenge • Further reading in Sociale Vraagstukken, 5 september 2018
  • 10. Data dialogue • Personalized benefit and reintegration policy • Linking CBS and municipal data • How do people on benefit feel about the usage of their data? • Privacy? They know everything about me • Who is allowed to see my files? • Why so repetitive, why so many mistake? • Municipality cannot even handle normal data • No automation please • Artikel 17 Participatiewet contradicts the GDPR • Further reading in Sociologie Magazine, june 2018.
  • 11. Urban data game: Jouw buurt, jouw data • Survey-game > data walk • Knowledge, attitude, behavior • Outcome for respondent > how do you share your data? • awareness
  • 12. Two models of democracy Participatory • Neighborhood • Select group of people • Do it yourself • Based on practice • Predictable outcomes Representative/electoral • Municipality • Everyone • Delegate • Based on information • Uncertain outcomes Which one?
  • 13. Further reading Engelbert, J., Van Zoonen, L. & F. Hirzalla (2018). Excluding citizens from the European Smart City: the discourse practices of pursuing and granting smartness. Technological Forecasting and Social Change, available online first Van Zoonen, L. (2017). Burgers en bestuurders in de slimme stad. Rotterdam Lezing, 29 mei 2017. Van Zoonen, L. (2016). Privacy concerns in smart cities. Government Information Quarterly, 33(3), 472-480. Van Zoonen, L., Hirzalla, F., Engelbert, J., Zuijderwijk, L. & L. Schokker (2017). Seeing more than you think: a data walk in the city. Bang The Table. Community Engagement Blog