Build your team and manage conflicts

1. 2015 - S.C. @ www.nutopya.com
Team Leadership

2. 2015 - S.C. @ www.nutopya.com
Daniel Goleman - Emotional Inteligence Leadership

3. 2015 - S.C. @ www.nutopya.com
Situational leadership
Adapt your leadership style taylored to the
team. Collaborator having high or low
competence or commitment. Leader
alterenate supportive and directive
behaviours.
- Supporting > high skills low comitment
- Coaching > low skills low comitment
- Delegating > high skills high comitment
- Directing > low skills high comitment
Leading people 1/3

4. 2015 - S.C. @ www.nutopya.com
Managing people
- Direct and delegate
- Fix objectives
- Control progress / performance
- Reconize sucess and empower
- Communicate a decision
- Motivation levers
- Refocus
Leading people 2/3

5. 2015 - S.C. @ www.nutopya.com
Self Management
- Stress management
- Better organization priorization
- Say No
- Valorise a Yes
- Adapt leadership style
Leading team
- Organizing meetings
- Team building / team spirit
- Team consensus for decision
- Raising the team
- Manage change
Leading people 3/3

6. 2015 - S.C. @ www.nutopya.com
Adjusting between self (assertiveness) and
others (cooperativeness)
Thomas-Kilmann framework
 Potential conflicts 5 situation
- Avoiding > low self / low other
- Competing > high self / low other
- Accomodating > low self / high other
- Compromising > average self and other
- Collaborating > high self / high other
Conflict Mode Instrument 1/3

7. 2015 - S.C. @ www.nutopya.com
Pitfalls that teams face as they seek to
"row together"
Lencioni framework
 Dysfunction of team 5 factors
- Abscence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Innatention to results
Conflict Mode Instrument 2/3
http://www.tablegroup.com/

8. 2015 - S.C. @ www.nutopya.com
Conflict analysis questions
- What went well ? - What contribution ?
- What reaction ? - Did leadership helped ?
- What could be different ? - What was already tried ?
- What should be changed ? - What is urgent now ?
- What did you learned ? - Where do you improve ?
Conflict Mode Instrument 3/3