1. Vision Consulting|3325 Aspen Grov e Driv e |Suite 204 |Franklin, TN 37067 | 615.472.1261 | www.visionconsulting-llc.com
PROFESSIONAL PROFILE
Linda John-Breeden - Las Vegas, NV
C: 509-860-1105
APPLICATION EXPERTISE/CERTIFICATIONS:
PCM
OM
EMR
Order Entry
Patient Care
Project Manager
READY Certified
Physician Trainer
Community Wide
Scheduling
ADT
Patient Keeper Support
PROFESSIONAL SUMMARY
25 + years’experience working in the healthcareinformatics industry in a
wide range of roles as a consultantfrom Implementation Specialistto
Patient Financial Director includingProjectManager.Software includes
major legacy systems such as EPIC and MT Magic,C/S and 6. Senior
member of several deployment teams; which were responsiblefor the
implementation readiness and the roleout of CPOE (Computerized
Physician Order Entry), these involved duties from pre-planningof
implementation project thru post go-livesupport. Implementation
Specialistwith Best PracticeMethodology always in the forefront of all
decisions madeduringa successful project.Currentprojects includebeing a
PCM (Physician CareManagement) specialist,with experience in building
orders. EBOS order sets and nursinginterventions,specializes in trainingof
all clinical specialties,alongwith supportstaff. Highly motivated individual
with the need to accomplish and meet deadlines in an efficientand quick
manner.
PROFESSIONAL EXPERIENCE:
Parallon Technical Services/Vision Consulting, LLC
January 2010 – present
Application Manager, Senior Implementation Consultant
Project: Senior Implementation Consultant, HCA, Inc., Nashville, TN
Meditech 6.0 PCM – Order Management, Physician
Documentation, Electronic Medical Record expert
Build dictionaries in Physician CareManagement module includingOrders,Order Sets, Reflex Sets,
Document, Document Template, etc.
Meditech C/S 5.66 – Order Entry, POM build,EBOS, diagnosisissues with ITS interfaced ordered
Workflowredesign and development includingrecommendations for process improvement
ProvideBest Practicemethodology for system build
CAREER HIGHLIGHTS
25+ Years’Experience in
Healthcare Industry
MEDITECH 6.0, C/S, &
Magic OE/POM;
PCM/EMR expert
includesEBOSbuild
MEDITECH 6.1 READY
CertificationPhysician
Trainer
EPIC AmbulatoryCare,
ASAP andInpatientClin
Doc
EPIC implementationand
Go Live Support
PhysicianDocumentation
and Training
Revenue Cycle
Management
Implementation
Specialist
ProjectManager
2. Vision Consulting|3325 Aspen Grov e Driv e |Suite 204 |Franklin, TN 37067 | 615.472.1261 | www.visionconsulting-llc.com
Develop and facilitatephysician champion hands-on trainingclasses to introducesystem functionality to
physicians representingvariousspecialty groups
Develop, test and validatecurriculumand trainingmaterials for physicians,nursingstaff,ancillary
services,and Unit Secretaries/Clerks
Provideinput and suggest changes to all EMR, OM and PCM trainingmaterial curriculum
Test upgrades to Meditech 6.0 environment and update curriculumto reflect the changes
Train clinical and non-clinical staff on healthcareapplications,and providetrainingand development of
user and process documentation
Manage Meditech Practiceteam members, includingreviewingtimesheets, expense reports, authorizing
vacations and performingevaluations.
MEDITECH 6.1 READY Certification Physician Trainer
JACOBUS CONSULTING, INC.
4/2009-9/2009
Senior Management Consultant
Project: Interim Patient Financial Director, Rehoboth McKinley Christian Health Care Services, Gallup, NM
Meditech C/S 5.5 BAR
Perform present state evaluation
Develop recommendation for process improvement
Develop Action Plan for Revenue Cycle
IncreaseCash Flow
Project: Interim Revenue Cycle Director, Valley Health System, Hemet, CA
Providebest practicemethodology for revenue cycleimprovement
Develop and facilitateRevenue CycleCommittee
Develop clear and conciseRAC
BAHAMA CONSULTING
11/2008 – 4/2009
Senior Management Consultant, Healthcare, Epic Practice
Project: eHR Testing Team, Sutter Healthcare, Rancho Cordova, CA
Write scenarios and scriptsfor EpicCare suiteof modules in the Inpatient Arena
Perform eHR testing of EPICS’s suiteof modules which included naminga few, Inpatient, Order Entry, Prelude
and Cadence
Manage Epic Practiceteam members, includingdirectingand givingfeedback on performance
Develop workflow process usingBestPracticeMethodology
ACS-HCS, Inc. Dearborn, MI
2/2005 – 9/2008
EPIC DOMAIN
Senior Management Consultant; Epic Practice Group Manager; Project Team Lead
Project: Kaiser Permanente, Multi-Hospital/Facility Regions in Southern California
Develop and delivery high-level overviews to senior management groups to increaseunderstandingof
Epic product
Provideoperational go-liveend user support for Inpatientand Ambulatory implementation
Develop and facilitatephysician champion hands-on trainingclasses to introducesystem functionality to
physicians representingvariousspecialty groups
3. Vision Consulting|3325 Aspen Grov e Driv e |Suite 204 |Franklin, TN 37067 | 615.472.1261 | www.visionconsulting-llc.com
Develop, test and validatecurriculumand trainingmaterials for physicians,nursingstaff,service
representatives, and receptionists
CoordinateEpic Inpatientand Ambulatory trainingfor several trainingteams
Provideinput and suggest changes to Inpatient and Ambulatory curriculum
Test upgrades to Epic environment and update curriculumto reflect the changes
Train clinical and non-clinical staff on healthcareapplications,and providetrainingand development of
user and process documentation
Manage Epic Practiceteam members, includingreviewingtimesheets, expense reports, authorizing
vacations and performingevaluations
Miragee, Corp. — Consulting Division, Louisville, Kentucky
2004 – 2005
Senior Consultant
Project: Kindred Health, Louisville, Kentucky
MEDITECH C/S 5.3-5.4 Upgrade
Review and document all detailed test scenarios for BillingAccounts Receivable(BAR), Scheduling(SCH),
Admission/Discharge/Transfer (ADT), Abstracting, Medical Records and Master Information System
Write user procedures/documentation for 5.4 OperatingRoom Schedulingmodule
Review and analyzecustomrevenue reports
Develop and write user upgrade documentation
Member of Web-based trainingdevelopment team
Develop trainingoutlines for Admissions,Abstracting,B/AR and Sched of 5.3/5.4 MEDITECH system
upgrade
The Shams Group – Coppell, Texas
2001 – 2004
Project Lead/Senior Consultant
Project: St. John’s Medical Center, Santa Monica, CA
MEDITECH Magic 4.9 Upgrade
Review, test and document all B/AR DTS
Member of Revenue Cycle Process Improvement Team
Analyze current MEDITECH dictionary set-up and how they are being used, includingSched,ADM, BAR
(Claimand Procedure), MIS (Insurance) and other affiliated dictionaries
Assess currenttrainingneeds of staff across modules and workflow
Assistwith Registration screen clean up
Implement the B/AR cashier’s option for Registration staff
Design and develop new workflows to enhance revenue cyclein scheduling,pre-registration,pre-
certification,and insuranceverification processes
Develop and write user trainingand process documentation
Train Patient Financial staff on changes occurringwith upgrade
Project: Freeport Regional Hospital, Freeport, Illinois
Facilitate Care Process Improvement
Project Manager within the MEDITECH arena with emphasis on coordinatingevaluation,design,planning,
testing and implementation of all software,includingTSGclinical applicationssuch as Galactica,Galaxy,
EMPI and Instinx-Pro. Responsiblefor confirmingthe application met user requirements, that they were
installed accordingto a plan and achieved critical outcomes.Work collaboratively with other project
4. Vision Consulting|3325 Aspen Grov e Driv e |Suite 204 |Franklin, TN 37067 | 615.472.1261 | www.visionconsulting-llc.com
managers and clinical teams whilemanagingday-to-day operations;duties includingestablishingand
monitoringproject work plans and budgets, working closely with projectteam members to monitor
individual progress
and job performance, resolvingor escalatingissues and preparingprojectstatus reports.
Review utilization of MEDITECH and Misys applicationsfor scheduling,registration ,medical records and
billing
Create flowchartof processes and develop process improvement flow
Update and leverage all relevantdictionaries
Develop user documentation, lesson plans and providetraining
Chairman of HIPAA Education Team
Implementations included an automated enterprise-wide Master Patient Index (EMPI), which included an
interface between MEDITECH and Misys registration applications;imagining/scanningsystem(Galactica),
includingequipment verification (testingand set up), trainingstaff on use of equipment and assigning
appropriatelabelingof documents (determine if MRN or accountnumber), verifyingretrieval occurred
correctly,creatinguser documentation, and creatingbatch processes for EOBs and chargingdocuments;
on-linetranscription systems (Transcriptor),with an interface with MEDITECH’s ADM and DPT modules;
and scriptingtool (Instinx-Pro) for process automation.
Project: Annarondel Medical Center,Annapolis, MD
Radiology to BAR Interface
Review utilization of Radiology and B/AR module dictionaries and develop dictionaries for Order Entry,
Radiology procedures and Radiology chargeprocedures
Providestaff with appropriateuseof reports from Radiology and B/AR modules for revenue tracking
Develop policies and procedures for correctingtranscribed reports that did not match charges
Develop user trainingmaterials and user documentation,and train imagingstaff on new processes
Project: TSG Institute
Develop HIS course studies usinga proactiveapproach for Revenue Cycle Management (contractual
allowances,bad debt, front-end processes,training,etc.) HIPAA and Revenue Cycle(mandated
normalized transactions),and Denial Management (understating reimbursement contracts,payer
procedures, and claimdenials)
Develop implementation strategies
MSN — Consulting Division Wakefield, Massachusetts
2000 – 2001
Senior Consultant MEDITECH
Project: Multi-Campus OE Implementation
Implement MEDITECH’s OE module for a multi-facility,multi-campus sitethatinvolved in MEDITECH’s Rad
and Lab implementation as well as B/AR modules interfaces
Write order rules for campus option and attributes for customer defined screens,includingcampus,
multiples and screen data entry
Write NPR reports for comparison of clinical modules for MIS Location dictionary reviewand for non-
patient related orders
Provideevaluation of current procedures,methodologies and workflow for the facility assigned to and
made recommendations for improvement
Test MEDITECH’s 4.8 releasefor OE & MIS, as itrelated to OE and wrote user documentation of
enhancements
5. Vision Consulting|3325 Aspen Grov e Driv e |Suite 204 |Franklin, TN 37067 | 615.472.1261 | www.visionconsulting-llc.com
INHS, Spokane, Washington
1995 – 2000
System Analyst — Information Resource Management
Team Lead on implementation of MEDITECH’s Order Entry module atsix regional hospi talsthathad no
computerized Order Entry system
Build MEDITECH dictionaries,develop customer defined screens with pointers and group responses,
create customized menus, write NPR reports and create user access
Develop trainingmaterial and policies and procedures,and serve as instructor for “Train the Trainer”and
end users
Perform troubleshootingand provided problem solvingof customer system errors and issues,specializing
in OE, DPT, PCI,MOX, MIS (as related to OE and PCI),ADM, RAD (as related to OE issues),NMI (HubLink)
as related to the SoftMed interfaceto/from MEDITECH, and Sunquest Lab Interface to/from MEDITECH
OE and the Lab Shell
Coordinateinstallation and implementation of MEDITECH’s ringreleasefor 4.5 to 4.6 to 4.7 in regards to
OE, DPT and PCI
Serve as contactfor DPT faxbox and all DPTreport errors
Report to CIO and other upper management to discuss weekly status and coordinateevents between
technicians and others,and chaired OE monthly user meeting
Serve as primary IS analystfor PtCT, coordinatePtCT’s upgrade from DOS to Windows,includingtraining
staff on use of windows software, and use of laptop and other associated hardware
Serve as contactfor B/AR rejection batch and process followup for corrections
Sacred Heart Medical Center, Spokane, WA
1975 – 1995
Information Services Supervisor
Documentation and TrainingSupervisor for IS. Write technical documentation for Tri -Cord Healthcare
Systems. Train super users and end users on OMS Word, Tri-Cord’s ADT, OE, MM, Diet, A/R, Billing,and
Surgery Charging(surgeon preferences)
Serve as ProjectManager for software implementations and Lead Support person on software
applications
Provideanalysis in establishingstandards,guidelines,policies and procedures
Review, notify and placeinto production software enhancements
Assistwith development, maintenanceand implementation of emergency procedures
Serve as HELPDESK Manager of 3,000+ user facility. Design,establish and coordinateall helpdesk and
operations staff on resolution of user problems and issues
Manage up to 10 employees