1. LINDA NWOSU
1619 Lawrence Avenue West, Unit 307 Ÿ North York, Ontario M6L 1C3
647- 404-5852(Mobile) 647-537-6246 (home) Lindabenjamin456@gmail.com
SUMMARY
Quality focused Assistant Manager adept at providing employees clear guidelines and targeted goals.
Practiced in customer relations, sales and inventory control. Demonstrated skill in improving the store
operations, increasing top line sales, and reducing costs.
CORE EXPERTISE
Communication Public Policy Presentations
Decision Making Budgeting Data Entry
Problem Solving Organization Customer Service
ABILITIES/SKILLS/KNOWLEDGE
● 2+ years of management experience in retail, wholesale, food, and hospitality industry.
● 2 years in administrative role; adept at data entry, reconciliations and audits.
● Experience in supervising and facilitating sales.
● Ability to manage performance.
● Ability to gather consumer’s insight and market trend and make useful suggestions for business.
● Ability to create and innovate new sales and promotion strategies.
● Ability to provide a business plan and ensure the smooth execution of the plan.
● Good communication and human relations skills.
● Good customer service expertise.
● Proven ability to lead large teams in cross-functional environment.
● Expertise in training, mentoring, recruiting, and firing of erring staff.
EMPLOYMEMT EXPERIENCE
ASSISTANT MANAGER March 2014 - Present
Walmart Canada, Dufferin
● Carries out supervisory responsibilities in accordance with the company’s policies and applicable
laws.
● Participates in the interviewing, hiring and training of hourly employees. Plans and coordinates
sales and promotional activities.
● Tours the store with associates to assess the overall presentation of merchandise.
● Tours departments to ensure that adequate security exists and that the facility complies with
safety and environmental codes and ordinances.
● Opened two new store locations and assisted in recruiting and training a new staff.
● Completes budgets and evaluates financial performance to ensure profitability.
● Reviews and evaluates all performances of associates.

2. INVOICE PERSONNEL May 2013
Walmart Canada, Dufferin
● Place order, match paper works and receipts to balance weekly and monthly expenses.
● Sort and distribute mails to various departments within company environment.
● Ships out large mails every week through UPS to enable vast communication across stores.
● Investigates and recovers credits from vendors which helps reduce company’s shrinkage.
● Process and file inventory papers for future tracking or reconciliation of discrepancies.
● Analyze and release invoices on time.
● Communicates and correct errors found in receiving area (DSD).
● Conduct monthly shrink review with store manager to track monthly warehouse claims.
● Manage and control supplies which in turn reduces monthly expense by 30%.
CUSTOMER SERVICE MANAGER August 2008
Walmart Canada, Dufferin
● Performs many customer service management duties, including cash handling/ supervision and
auditing
● Balance registers and floats daily
● Supervise cashiers and front end scheduling
● Handles customer complaint in orderly manner
● Maintain fast in front end (reduce line ups faster by having more cashiers on sales floor)
● Constantly ensuring a clutter free, organized work space.
● Compiles quarterly inventory reconciliations, leading 15 – 20 subordinates in labelling and
organizing a department’s stock (around 360 items)
EDUCATION
Degree in Public Policy/Administration, B.A. Honours October 2013
York University, Toronto, Ontario
• Researched and presented lectures on topics including corporate structure, government
configuration, and policy implementation
• Full understanding of Canadian court structure, the role of courts and lawyers, and the relationship
between law, politics and public policy
• Used statistical techniques to analyze population, employment, urbanization and crime data
Archbishop Romero - Toronto Ontario June 2008
HighSchool DiplomawithHonors
VOLUNTEER EXPERIENCE
York Buddy 2012 – 2013
York University, Toronto
• Mentored first-year international students, teaching them how to use the school library, format
essays, and where to go for help
Hospital for Sick Children Community Ambassador 2011
York University, Toronto
• Solicited passerby, handing out pamphlets, informing them about the hospital’s activities and asking if
they would like to donate, raising as much as $400 per shift
• Organized fundraising events such as a photo shoot, inviting visitors to pose in photos for $2

3. Library Volunteer 2010 – 2011
York University, Toronto
• Supervised the front desk, charging late penalties for books and monitoring borrowed equipment
• In charge of re-shelving abandoned books across five floors comprising four sections
HOBBIES/INTEREST
● Sports, driving, reading and interacting with people
Reference Available Upon Request