1. LISA KOHN
Arlington, VA / Lebanon, TN
210-219-8922 • lisalkohn@gmail.com
CONFIGURATION MANAGER
Dynamic Configuration Manager with more than 20 years of government asset-management experience. Demonstrated
expertise maintaining Remedy system for more than 10,000 computer equipment items including barcodes, serial numbers,
descriptions, and contracts/warranties info. Proven experience managing the computer equipment disposition process for
the General Dynamics Defense Advanced Research Project Agency (DARPA) facility. Skilled at configuration and asset
management planning and procedure development. Solid system administer and user training experience for Serena
TeamTrack and HardCat software. Strong computer skill with Merant PVCS Tracker and Version Manager, and Maximo
data management systems.
Configuration Management • Hardware Warranties • Technical Support • Data Warehousing • Logistics • Reporting Change
Management • Distribution • Asset Management • Audits • Software Licenses • Process Improvement • Warehousing
Inventory Management • Training ● Development • Maximo • Quality Control / Quality Assurance • Service Agreements
Return Merchansise Authorizations (RMAs) ● Document Control • Data Management • SharePoint • Software Downloads
Remedy • Security • Client Relations ● Contractors Relations • Remote Sites • Catalog • Data Archiving • Installations
Subscriptions • Trouble Tickets ● Supply Management • Baselines • CMII Certification • Preventive Maintenance • Vendor
Relations ● TS-SCI Clearance (Active)
GENERAL DYNAMICS • Arlington, Virginia • 7/2012 – Present
General Dynamics Mission Systems.
Senior Engineer Associate
Maintained Asset Management for more than 12,000 pieces of computer equipment from purchase to disposal of
capital assets at the companies ‘DARPA facility and its’ remote locations. Prepare, maintain, and update equipment
install information for remote sites. Review Vendor RMA’ rule for hardware malfunctions. Perform warranty research
and contact vendor for repair or replacement. Perform annual DARPA inventory for 9,000 pieces of classified
equipment and reconcile discrepancies. Manage software purchases, downloads, licensing and/or subscriptions and
documentation. Maintain master copy and software control.
Achievements:
• Created a process/system that allows all warranties, product description and serial numbers to be housed in
Remedy, resulting in an improved process for the warehousemen to know if a piece of hardware can be
replaced/repaired if necessary.
• Successfully reviewed and corrected each entry that was imported into Remedy of the asset database of over
12,000 computer hardware items.
• Developed and implemented a process for monitoring the in-house catalog, tracking the status of the purchase
from the initial request to the final distribution.
• Received an in-house promotion for an outstanding job while I’ve been at DARPA.
SPAWAR SYSTEMS CENTER • San Diego, California / San Antonio, Texas • 6/2002 – 7/2012
Space and Naval Warfare Systems Command.
Configuration Management
Served as Site CM and Logistics Manager providing project leadership and training. Established Asset Management
system for inventory accountability and configuration. Implemented Capability Maturity Model Level three key processes
for new technology and prepared Configuration Status Accounting Report (CSAR), audit and status reports. Maintained
configuration, administration, maintenance and training for Merant Tracker and Serena TeamTrack. Tasked as the
secretariat for the Configuration Control Sub Board and Program Office Configuration Control Board. Managed
purchasing and control for more than 17,000 hardware and software inventory items. Lead random functional and
physical configuration audits for inventory accountability and documentation. Performed configuration and baseline
Resume
2. identification, control and status accounting. Utilized HardCat and MS Access for software administration and
maintenance. Offered subject matter expertise for Configuration Management (CM) and logistics issues.
LISA KOHN • Page 2 • lisalkohn@gmail.com
Achievements:
• Modified program with Configuration Control Change Boards. Monitored change requests, updates and
baseline revisions.
• Managed users accounts and change request for Merant Polytron Version Control System (PVCS) Tracker
software. Created change request and engineering change proposal forms utilizing the software.
• Provided in-house user training for SharePoint, Merant PVCS Tracker, Version Manager and HardCat
hardware tracking software.
• Systems admistrator for HardCat Asset Management System and for Serena TeamTrack. Created the workflow
for each of the programs and then incredmented the process for each, including created/modified the user
accounts
• Developed configuration management planning, procedures, documentation and asset management guidelines
for clearly defined processes.
• Streamlined asset management database using industry cataloging to eliminate duplications and improve
record searches. Maintained software library and technical documentation database.
Additional Experience
Software Support Activity / Configuration Management Lead, SPAWAR Systems Center, San Diego, California
Fleet Support, Marine Corps Tactical Systems Support Activity, Camp Pendleton, California
System Administrator, Traffic Management Office, Camp Pendleton, California
EDUCATION
Bachelor of Science in Computer Science
Park University, Camp Pendleton, California
PROFESSIONAL TRAINING
CMII Certification, Arizona State University
TS-SCI Clearance (Active)
AFFILIATIONS
Phoenix University
DARPA, General Dynamics
COMPUTER SKILLS
Microsoft Office Suite, Serena TeamTrack
HardCat, SharePoint, Remedy, Configuration Migration Management Tools (CMMT)
Resume
