1. Lisa Silket
2227 Main St. Northampton, Pa 18067
Phone: 484-272-2024
Email: LisaSilket@gmail.com
LinkedIn: ​https://www.linkedin.com/in/lisas13
PROFESSIONAL SUMMARY:
Specializes in:
Customer Service, Customer Relations, Front Desk Operations, SEO,
Social Media, Marketing, ...
Additional experience:
The healthcare field – medical assistant duties.
The veterinary field – veterinary assistant duties.
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SKILLS:
• Medical knowledge/experience
• Veterinarian Assistant experience
● Animal care pre/post op
● Basic animal handling
● Front desk experience
• Customer Service
• Customer Relations
● Front desk operations
● Scheduling
● phones

2. • Social Media Networking
● SEO
● SEM
• Content Creation
• Team Management
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WORK EXPERIENCE:
Owner/Manager
2010 - 2016
L&C Freelancing {www.landcfreelancing.com - website no longer live}
● SEO and Internet Marketing Services
● Work with freelancing team building and executing marketing
strategies and brand awareness using SEO and SEM skills
● Contact for all clients
● Build scope of work for clients based on needs and budget of clients
● Oversee and implement all SEO and SEM campaigns
● Experience working with eBay and Amazon listing/selling products
● Monitor team success regarding all social media, SEM, and SEO
plans
● Work with partnered design teams during web building process to
ensure the use of SEO best practices
● Build content and social media strategies with team
Account Manager/Social Media Manager
SEOwhat.com 10/2008 - 3/2010

3. • Handled client accounts
• Managed social media and SEO campaigns
• Point of contact for bloggers and article writers

4. Customer Care Representative
T-Mobile 11/2001 - 3/2003
• Inbound customer care rep.
• Team Lead
Veterinary Assistant
Alburtis Animal Hospital 1/2000-11/2001
• Worked front desk
● Answered phones
● Scheduling
● Inventory
● Check in/check out
• Assisted veterinarians during office visits
• Assisted in animal surgery
• Performed dentistry on animals
• Animal after care, post-op
Operational Supervisor
NABI Biomedical Center 4/1994- 11/2000
• Worked front area screening donors for blood and plasma donating
• Became the Operational Supervisor – oversaw the front screening area,
the donation floor, and the back blood/plasma processing area.
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5. EDUCATION:
Northampton Area Community College
Major: Elementary Education
1991-1993
Northampton Area High School
Diploma 1991
STAR Technical School
9 month tech school for Medical Assisting
1993 - Medical Assistant Certificate
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ADDITIONAL INFORMATION:
I started in the medical field as a medical assistant and after a long career
in the medical field, took my medical skills and love for animals to a job as
a veterinarian assistant. I was presented with an opportunity to utilize my
people skills as a customer service representative at VoiceStream, which
then transformed to T-Mobile.
I became a stay at home mom in 2003, after the birth of my first child. I
didn’t want to lack a career completely, so I began blogging and writing
online, for fun, in 2004.
I took my online writing and blogging seriously and accepted jobs
professionally in 2005. I started as a website content writer for private
clients. Educational focus is in content writing and search engine
optimization. Previous work experience as an Account Manager and a
Social Media Manager for a search

6. engine optimization company is accredited for the great deal of experience
in the SEO, SEM, and social networking fields.
In 2010, L&C Freelancing was created to ensure clients receive the quality
social media management, content management and search engine
optimization needed for success. The business was dissolved in February
of 2016 - this was a personal decision.
I’m currently looking to get back into the healthcare/animal care field as this
is where I excel the most.
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INTERESTS:
Animal Care
Healthcare
Office Management
Marketing and Social Media
Team work – thrives in a team building environment.
Freelance writing and blogging
Disney FANatic!
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