Liveworker Jan Koenders presented at the Delft University of Technology to introduce the students to what it means to be a service designer. He elaborated on Livework, our thinking, his recent work at Livework and potential career paths.

1. 1
Introduction to
Being a service designer
Presentation

2. 2
About
Livework

3. 3
We work across
the globe

4. 4
17 years of
experience

5. 5
Three lenses of service design
Organisational capability
Business value
Customer experience

6. 6
My latest
projects
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7. 7
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My latest
projects

8. 8
I just happened
to like it

9. 9
Where to from here?

10. 10
Thank you
Jan Koenders MSc.